Government Careers

  • Government Contact Center Leader Hybrid Operations

  • Sun Life
  • Portland, Maine 04122 United States View Map

Summary

Sun Life in Portland, Maine is seeking a seasoned leader to oversee customer service operations for government programs. This hybrid role requires a strong focus on operational excellence, team management, and collaboration across multiple departments. The ideal candidate will have extensive experience in contact center management and a proven track record in enhancing customer service delivery.The successful applicant will ensure effective operational performance while driving continuous improvement in quality and efficiency. Sun Life promotes a diverse and inclusive workforce, welcoming applicants from all backgrounds.#J-18808-Ljbffr

Job Description

Sun Life in Portland, Maine is seeking a seasoned leader to oversee customer service operations for government programs. This hybrid role requires a strong focus on operational excellence, team management, and collaboration across multiple departments. The ideal candidate will have extensive experience in contact center management and a proven track record in enhancing customer service delivery.The successful applicant will ensure effective operational performance while driving continuous improvement in quality and efficiency. Sun Life promotes a diverse and inclusive workforce, welcoming applicants from all backgrounds.#J-18808-Ljbffr

Government Careers

Government Careers

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Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

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