Emerald Club Specialist - New Orleans Airport - Temporary

Summary

Emerald Club Specialist Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialist. The Emerald Club Specialist will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.This temporary (90-day) position located at 600 Rental Blvd. in Kenner, LA (New Orleans International Airport).We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingTraining and developmentSchedule:12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - SaturdayOFF Tuesday and WednesdayCompensation:The starting rate of pay for this position is $16.00 per hour, based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts, resulting in:$16.00/hour for MondayFriday$18.00/hour for Saturday and SundayResponsibilities We are hiring now for immediate openings. Responsibilities include:Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supplyWelcome members to the facility when they exit the bus or arrive on the lotDirect customers to exit booth, provide local directions and maps and provide return directions where applicableAssist members with questions and concerns to minimize counter visitsCommunicate customer service issues to managementEnsure that hangtag information is completed correctlyMaintain clean low mileage fleet mix requirementsMaintain Emerald Aisle for cleanlinessThank member for their businessProvide upgraded vehicles on requestPerform other customer service related duties as determined by management to ensure our service meets the needs of our customersQualifications Must be at least 18 years of age.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).High School Diploma or G.E.D. required.Must have a minimum of 1 year prior customer service retail or administrative support experienceMust be able to work the required schedule

Job Description

Emerald Club Specialist Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialist. The Emerald Club Specialist will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.This temporary (90-day) position located at 600 Rental Blvd. in Kenner, LA (New Orleans International Airport).We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingTraining and developmentSchedule:12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - SaturdayOFF Tuesday and WednesdayCompensation:The starting rate of pay for this position is $16.00 per hour, based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts, resulting in:$16.00/hour for MondayFriday$18.00/hour for Saturday and SundayResponsibilities We are hiring now for immediate openings. Responsibilities include:Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supplyWelcome members to the facility when they exit the bus or arrive on the lotDirect customers to exit booth, provide local directions and maps and provide return directions where applicableAssist members with questions and concerns to minimize counter visitsCommunicate customer service issues to managementEnsure that hangtag information is completed correctlyMaintain clean low mileage fleet mix requirementsMaintain Emerald Aisle for cleanlinessThank member for their businessProvide upgraded vehicles on requestPerform other customer service related duties as determined by management to ensure our service meets the needs of our customersQualifications Must be at least 18 years of age.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).High School Diploma or G.E.D. required.Must have a minimum of 1 year prior customer service retail or administrative support experienceMust be able to work the required schedule