CMS Surveillance Technician

Summary

Surveillance Technician – Build Your Career in Security with Us!Sunset, UT | Must be available for holidays that fall on your scheduleSecure Source International is a rapidly growing leader in security system solutions, committed to protecting client assets through innovation, accountability, and excellence. We are currently seeking detail-oriented, reliable, and motivated Surveillance Technicians to join our Central Monitoring Station team.This is a performance-based position with clear expectations and structured workflows. We're looking for individuals who take pride in doing meaningful work, stay alert and focused during long shifts, and value consistency, teamwork, and accountability. If you're hungry to grow, humble in your approach, and smart in how you work and communicate we want to hear from you.Position Overview:As a Surveillance Technician, you will be responsible for monitoring live video feeds and system alerts across various client properties nationwide. When suspicious or criminal activity is detected, you will be responsible for initiating timely emergency dispatch and properly documenting the event. Your role is essential to our mission of real-time protection, 24/7.Job Details:Full-time or Part-time positions availableFlexible Schedule2nd shift 2pm-10pm or 3rd shift 10pm-6am availableBenefits (full-time employees only):401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceKey Responsibilities:Monitor live surveillance video feeds and detect suspicious or unauthorized activityPromptly dispatch emergency personnel (e.g., police) when necessaryAccurately document incidents, observations, and actions in detailed shift reportsCollaborate with on-site Security Guards, Field Technicians, and other departmentsRemain alert, focused, and professional throughout long periods of screen monitoringAdhere to all company procedures, protocols, and operational standardsMaintain a clean, organized, and functional work areaSupport the overall performance and reputation of the Surveillance teamComplete assigned duties and shift tasks as directed by your Team Lead or SupervisorQualifications:High school diploma or equivalentMust pass a drug screening and background check (no criminal history)Must have reliable transportationComfortable sitting for extended periods (8+ hours)Excellent attention to detail and situational awarenessStrong written and verbal communication skillsAbility to follow structured workflows, policies, and protocolsPrior experience in surveillance, security, or call centers is a plusWhat We Offer:A clear path for growth within a performance-based cultureCompetitive compensation and holiday pay (when applicable)Structured, on-the-job training and development programsOpportunities for advancement to Team Lead and other leadership rolesAccess to health, dental, and vision insurance (eligibility based on position and hours)A professional, collaborative, and high-expectation work environmentYour Focus Can Make a Real Difference.At Secure Source International, every team member plays a key role in protecting our clients and upholding our reputation for excellence. If you're dependable, focused, and ready to start or grow your career in the security industry we encourage you to apply.

Job Description

Surveillance Technician – Build Your Career in Security with Us!Sunset, UT | Must be available for holidays that fall on your scheduleSecure Source International is a rapidly growing leader in security system solutions, committed to protecting client assets through innovation, accountability, and excellence. We are currently seeking detail-oriented, reliable, and motivated Surveillance Technicians to join our Central Monitoring Station team.This is a performance-based position with clear expectations and structured workflows. We're looking for individuals who take pride in doing meaningful work, stay alert and focused during long shifts, and value consistency, teamwork, and accountability. If you're hungry to grow, humble in your approach, and smart in how you work and communicate we want to hear from you.Position Overview:As a Surveillance Technician, you will be responsible for monitoring live video feeds and system alerts across various client properties nationwide. When suspicious or criminal activity is detected, you will be responsible for initiating timely emergency dispatch and properly documenting the event. Your role is essential to our mission of real-time protection, 24/7.Job Details:Full-time or Part-time positions availableFlexible Schedule2nd shift 2pm-10pm or 3rd shift 10pm-6am availableBenefits (full-time employees only):401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceKey Responsibilities:Monitor live surveillance video feeds and detect suspicious or unauthorized activityPromptly dispatch emergency personnel (e.g., police) when necessaryAccurately document incidents, observations, and actions in detailed shift reportsCollaborate with on-site Security Guards, Field Technicians, and other departmentsRemain alert, focused, and professional throughout long periods of screen monitoringAdhere to all company procedures, protocols, and operational standardsMaintain a clean, organized, and functional work areaSupport the overall performance and reputation of the Surveillance teamComplete assigned duties and shift tasks as directed by your Team Lead or SupervisorQualifications:High school diploma or equivalentMust pass a drug screening and background check (no criminal history)Must have reliable transportationComfortable sitting for extended periods (8+ hours)Excellent attention to detail and situational awarenessStrong written and verbal communication skillsAbility to follow structured workflows, policies, and protocolsPrior experience in surveillance, security, or call centers is a plusWhat We Offer:A clear path for growth within a performance-based cultureCompetitive compensation and holiday pay (when applicable)Structured, on-the-job training and development programsOpportunities for advancement to Team Lead and other leadership rolesAccess to health, dental, and vision insurance (eligibility based on position and hours)A professional, collaborative, and high-expectation work environmentYour Focus Can Make a Real Difference.At Secure Source International, every team member plays a key role in protecting our clients and upholding our reputation for excellence. If you're dependable, focused, and ready to start or grow your career in the security industry we encourage you to apply.