Senior Administrative Clerk

Job Description

Come join the City of Fresno in Building a Better Fresno!

Want to see what it’s like to work here? Explore our We Work For You video series to discover the real stories, passion, and purpose of the team behind Fresno’s success.

Position Description

POSITION DESCRIPTION

Come and join the City of Fresno team and work towards achieving our mission of Building a Better Fresno!

Under supervision, incumbents may provide customer service to the public and perform complex and difficult clerical duties which require applying independent judgment to situations where standard procedures may not apply. Senior Administrative Clerk is the advanced working/lead level class in the Administrative Clerk series. Additionally, incumbents may serve as the lead direction for other clerical staff.

Current vacancies exist in the Fire Department and the Department of Public Works however; this class exists in multiple departments and the list generated from this recruitment will be used to fill future vacancies.

Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Duties may include but are not limited to the following:

- Provides administrative and technical staff assistance to departmental personnel.

- Composes, compiles, maintains, and processes a variety of correspondence, reports, records, and specialized documents.

- Proofreads and prepares a variety of materials and correspondence with proper English usage, formatting, terminology, spelling, grammar, and punctuation in compliance with department policies to ensure clear, concise, and comprehensive communication.

- Enters, edits, and retrieves data through various software and programs including, but not limited to, Adobe and Microsoft Office products.

- Processes payments for bills and fees which includes accepting and logging payments and reconciling accounts.

- Issues, receives, and processes various applications, permits, and other forms.

- Operates modern standard office equipment; phones, computers, printers, scanners, copy machines, and more.

- Monitors incoming constituent service requests and dispatches City units as assigned.

Full job specifications available to be viewed at:

https://www.fresno.gov/wp-content/uploads/2024/03/Senior-Administrative-Clerk-02_24.pdf

View “We Work For You” video to get an inside look at how rewarding it is to work for the City of Fresno: https://youtu.be/RjOUf52KPrk?si=NmkwtgYbTxdKcKOz

THE REQUIREMENTS

Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination.

Option 1 : High School diploma or GED equivalent AND two (2) years of increasingly responsible paid general clerical experience. Specific to this Option 1 Minimum Qualification, one (1) year is defined as a minimum of 2080 hours.

Option 2 : Possession of an associate’s degree, or equivalent completion of sixty (60) semester units, from an accredited college or university AND one (1) year of increasingly responsible paid general clerical experience. Specific to qualifying for Senior Administrative Clerk, one (1) year is defined as a minimum of 2080 hours.

Option 3 : A current and permanent City of Fresno employee pursuant to FMC Section 3-202 (p)(2) in the Administrative Clerk II classification.

Special Requirement(s):

Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Depending on assignment, it may be required to obtain and maintain a State of California Department of Justice (Penal Code section 11102.1) background clearance to become a certified fingerprint roller within six (6) months of hire. Depending on assignment, bilingual abilities may be required to meet departmental needs.

Eligibles certified for consideration to the Police, Fire or Airports Departments must successfully pass an extensive background investigation which may include a Computer Voice Stress Analyzer (CVSA) and/orpolygraph test, and a department interview prior to employment.

Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno.

HOW TO APPLY

For information on how to complete an online application, please visit the Help & Support tab. For NEOGOV Application Assistance, please call 1-855-524-5627 or email support@governmentjobs.com. ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason.

Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application.

For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications.

For other City of Fresno employment opportunities, please view our Careers Homepage. If you have recruitment questions, please call our office at 559-621-6950. Our office is located at 2600 Fresno Street, Room 1030, Fresno, CA 93721.

THE SELECTION PROCESS

The selection process will consist of the following:

WRITTEN EXAMINATION-100%: The written examination may be conducted online and is designed to assess a candidate's knowledge in the following areas: English usage, spelling, grammar and punctuation; office practices/procedures, record keeping and filing; training practices; Word and Excel; AND ability to proofread, provide lead direction, solve mathematical problems, apply public contact and judgment/ interpersonal skills.

The written exam is tentatively scheduled for the week of: October 19, 2026.

Candidates must achieve a passing score to qualify for the eligible list.

VETERAN PREFERENCE REGULATIONS

Qualified veterans who pass the examination may obtain five (5) additional points.

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested.

How To Apply

For information on how to complete an online application, please visit the Help & Support tab. For NEOGOV Application Assistance, please call 1-855-524-5627 or email support@governmentjobs.com. ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason.

Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application.

For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications.

For other City of Fresno employment opportunities, please view our Careers Homepage . If you have recruitment questions, please call our office at 559-621-6950. Our office is located at 2600 Fresno Street, Room 1030, Fresno, CA 93721.

Equal Opportunity Employer

The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination.

Unit 3

Non- Supervisory White Collar

The Fresno City Employees Association, Inc. (FCEA)

BENEFIT

DESCRIPTION

HEALTH INSURANCE

The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents.

FLEXIBLE SPENDING ACCOUNT

IRS 125 Plan for health and dependent care expenses.

DEFERRED COMPENSATION

Voluntary 457 plan with Fidelity Investments to increase your retirement savings.

VACATION LEAVE

Accrue 8 - 15 hours per month based on years of service

SICK LEAVE

8 hours per month, available after 90 days.

SUPPLEMENTAL SICK

40 hours per fiscal year. 80 hours lifetime maximum

HOLIDAYS

Ten (10) City-observed annual holidays plus birthday and two (2) personal days.

SHORT TERM DISABILITY

Provided through California SDI program
BILINGUAL PREMIUM
PAY: $100 per month

HEALTH REIMBURSEMENT ARRANGEMENT (HRA)

Eligible retirees can use the remaining Sick Leave balance, in excess of 100 hours, at 80% of hourly rate and other qualified leave balances, tax free, to reimburse health insurance premiums and other qualified medical expenses.

RETIREMENT - City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other public California systems. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security.

DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options.

Additional information regarding the City of Fresno benefits is available at

https://www.fresno.gov/personnel/human-resources-support/#tab-1

Please note that the benefits package described above is specific to permanent full-time employees. Employees engaged on a part-time, temporary, limited, or other basis may have different entitlements.

Closing Date/Time: 9/23/2026 11:59 PM Pacific