Comm Spec III - 2 Posn - EMD

Summary

Job Responsibilities

Individual works in the State Warning Point to monitor and operate telephone switchboard and other emergency equipment to include, NAWAS, IPAWS, EAS, security systems, and computer terminals. Receives and routes calls to Division personnel. Receives and routes information from federal, state, and local agencies. Disseminates information to other agencies via telephone, two-way radio, computer, or fax. Coordinates initial alert notifications from power plants and other facilities. Monitors severe weather bulletins and forecasts from weather wire and other sources and confirms receipt with affected counties and notifies appropriate staff. Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal. Inputs data, updates material, and develops computer information using various especially designed emergency management software programs. Individual must be able to workdays, evenings, or midnights, weekdays, and/or week-end shifts.

Minimum and Additional Requirements

Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties. Applicant must possess the ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies. Must be computer literate and willing to learn specialized software programs.

Preferred Qualifications

South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.

Additional Comments

A resume will not be accepted in lieu of an online South Carolina State Employment Application. Only those applicants chosen for interview will be notified of job filled status. Note: Applicants indicating college credit, degree(s) or specialized training on the application shall provide an official copy of transcripts upon notification of selection for hire. This serves as verification of credentials listed on the application.

Benefits

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Job Description

Job Responsibilities

Individual works in the State Warning Point to monitor and operate telephone switchboard and other emergency equipment to include, NAWAS, IPAWS, EAS, security systems, and computer terminals. Receives and routes calls to Division personnel. Receives and routes information from federal, state, and local agencies. Disseminates information to other agencies via telephone, two-way radio, computer, or fax. Coordinates initial alert notifications from power plants and other facilities. Monitors severe weather bulletins and forecasts from weather wire and other sources and confirms receipt with affected counties and notifies appropriate staff. Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal. Inputs data, updates material, and develops computer information using various especially designed emergency management software programs. Individual must be able to workdays, evenings, or midnights, weekdays, and/or week-end shifts.

Minimum and Additional Requirements

Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties. Applicant must possess the ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies. Must be computer literate and willing to learn specialized software programs.

Preferred Qualifications

South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.

Additional Comments

A resume will not be accepted in lieu of an online South Carolina State Employment Application. Only those applicants chosen for interview will be notified of job filled status. Note: Applicants indicating college credit, degree(s) or specialized training on the application shall provide an official copy of transcripts upon notification of selection for hire. This serves as verification of credentials listed on the application.

Benefits

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.