Specialist/Sr Specialist, HR Investigations

Summary

HR Investigations Specialist/Sr Specialist

This job is a member of the Global HR Investigations & Policy team within the People Division. This job also supports the administration of the human resources policies, procedures, and programs.

What you'll do:

• Conducts investigations into claims of potential harassment, retaliation, and discrimination both domestically and internationally; escalates to senior personnel as needed
• Provides investigations findings and summaries
• Partners with operational leadership in investigations into potential violations of company policies
• Conducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern and offer policy/training enhancements
• Partner with internal and external counsel when appropriate
• Investigate and draft responses for external complaints and charges to defend the Company's position and interests
• Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination, and other work environment related matters
• Represents the People partner team on various projects/committees
• Serves as an advocate for our employees

All you'll need for success:

Minimum Qualifications - Education & Prior Job Experience:

• Bachelor's degree in relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations)
• 3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration
• 5+ years of experience handling internal complaint workplace investigations, involving on-site, in-person interviews
• Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.

Preferred Qualifications - Education & Prior Job Experience:

• Juris Doctorate/Law Degree, MBA or master's degree in human resources or related field
• Investigative/interview certification through a national or internationally recognized organization
• Prior experience working with represented groups

Skills, Licenses & Certifications:

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Strong initiative and solid judgment abilities/skills
• Strong analytical, fact-finding and evidence gathering skills
• Ability to demonstrate effective problem-solving and decision-making skills
• Ability to demonstrate excellent project management skills
• Ability to handle sensitive and confidential information appropriately
• Ability to exercise a sense of urgency in handling multiple cases/priorities and produce results
• Ability to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others
• Ability to travel 25%+ of time

What you'll get:

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription and vision benefits on day one, virtual doctor visits, flexible spending accounts, and more
• Wellness Programs: Tools, resources, and support to be the best version of yourself
• 401(k) Program: Available upon hire with employer contributions after one year
• Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Cities: Fort Worth - TX Requisition ID: 86709

Job Description

HR Investigations Specialist/Sr Specialist

This job is a member of the Global HR Investigations & Policy team within the People Division. This job also supports the administration of the human resources policies, procedures, and programs.

What you'll do:

• Conducts investigations into claims of potential harassment, retaliation, and discrimination both domestically and internationally; escalates to senior personnel as needed
• Provides investigations findings and summaries
• Partners with operational leadership in investigations into potential violations of company policies
• Conducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern and offer policy/training enhancements
• Partner with internal and external counsel when appropriate
• Investigate and draft responses for external complaints and charges to defend the Company's position and interests
• Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination, and other work environment related matters
• Represents the People partner team on various projects/committees
• Serves as an advocate for our employees

All you'll need for success:

Minimum Qualifications - Education & Prior Job Experience:

• Bachelor's degree in relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations)
• 3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration
• 5+ years of experience handling internal complaint workplace investigations, involving on-site, in-person interviews
• Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.

Preferred Qualifications - Education & Prior Job Experience:

• Juris Doctorate/Law Degree, MBA or master's degree in human resources or related field
• Investigative/interview certification through a national or internationally recognized organization
• Prior experience working with represented groups

Skills, Licenses & Certifications:

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Strong initiative and solid judgment abilities/skills
• Strong analytical, fact-finding and evidence gathering skills
• Ability to demonstrate effective problem-solving and decision-making skills
• Ability to demonstrate excellent project management skills
• Ability to handle sensitive and confidential information appropriately
• Ability to exercise a sense of urgency in handling multiple cases/priorities and produce results
• Ability to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others
• Ability to travel 25%+ of time

What you'll get:

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription and vision benefits on day one, virtual doctor visits, flexible spending accounts, and more
• Wellness Programs: Tools, resources, and support to be the best version of yourself
• 401(k) Program: Available upon hire with employer contributions after one year
• Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Cities: Fort Worth - TX Requisition ID: 86709