Exit Booth Agent - Richmond Airport

Summary

Exit Booth Agent Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.This pay for this position starts at $15.00 / hour and is located at the Richmond International Airport - 1 Richard E Byrd Terminal Dr., Richmond, VA 23250.We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule:Sunday: OFFMonday: OFFTuesday: 6:00am - 2:30pmWednesday: 4:30pm - 1:00amThursday: 4:30pm - 1:00amFriday: 4:30pm - 1:00amSaturday: 4:30pm - 1:00amResponsibilities We are hiring now for immediate openings. Responsibilities include:Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that Exit Booth is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customersThank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customerSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedQualifications Must be at least 18 years oldMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.High School Diploma or G.E.D. requiredMinimum of 6 months customer service or sales experience in a fast paced environmentMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years (Total points on driving record cannot exceed 8 points)No drug or alcohol related conviction on driving record in the past 3 years

Job Description

Exit Booth Agent Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.This pay for this position starts at $15.00 / hour and is located at the Richmond International Airport - 1 Richard E Byrd Terminal Dr., Richmond, VA 23250.We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule:Sunday: OFFMonday: OFFTuesday: 6:00am - 2:30pmWednesday: 4:30pm - 1:00amThursday: 4:30pm - 1:00amFriday: 4:30pm - 1:00amSaturday: 4:30pm - 1:00amResponsibilities We are hiring now for immediate openings. Responsibilities include:Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that Exit Booth is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customersThank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customerSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedQualifications Must be at least 18 years oldMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.High School Diploma or G.E.D. requiredMinimum of 6 months customer service or sales experience in a fast paced environmentMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years (Total points on driving record cannot exceed 8 points)No drug or alcohol related conviction on driving record in the past 3 years