Summary
KeyBank seeks an Ops Sr Section Manager to lead a team of about 12 check fraud investigators in Brooklyn, OH. The role focuses on robust investigations, risk mitigation, and regulatory reporting, driving KPI dashboards and quality outcomes.Responsibilities include workload planning, maintaining SLAs, coaching staff, and ensuring SARs are compliant with internal and regulatory standards. A Bachelor's degree plus fraud leadership experience are preferred.#J-18808-Ljbffr
Job Description
KeyBank seeks an Ops Sr Section Manager to lead a team of about 12 check fraud investigators in Brooklyn, OH. The role focuses on robust investigations, risk mitigation, and regulatory reporting, driving KPI dashboards and quality outcomes.Responsibilities include workload planning, maintaining SLAs, coaching staff, and ensuring SARs are compliant with internal and regulatory standards. A Bachelor's degree plus fraud leadership experience are preferred.#J-18808-Ljbffr
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