Lead Management and Program Analyst

Summary

Job Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Standard position descriptions (SPD): PD94303 Visit the IRS SPD Library to access the position descriptions.

- Articulates and communicates to team members their assignments, projects, problems to be solved, actionable events, and deadlines for completion. Identifies, distributes, and balances workload and tasks among team members; trains or arranges training for team members in analytical methods and techniques; monitors status of work and projects; coaches and facilitates in coordinating team initiatives; reviews completed work to ensure the supervisor's instructions on work priorities, methods, deadlines, and quality are met; and keeps the supervisor informed on team and individual work accomplishments.

- Approves leave; resolves simple and/or informal complaints of employees and refers others to supervisor; and informs employees of available benefits, services, and work-related activities.

- Formulates operating plans for assigned programs/areas and provides guidelines pertaining to effectiveness of program operations in meeting established goals and objectives. Operating plans impact organizational design, program staffing, and work procedures.

- Plans, coordinates, and establishes operating methods and procedures for accomplishment of project/mission, and directs the development and accomplishment of employee training relating to the project.

- Performs extensive operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations in meeting established goals and objectives. Conducts briefings to communicate findings, advice and courses of action, implementation plans, directives, and guidelines.

Job Description

Job Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Standard position descriptions (SPD): PD94303 Visit the IRS SPD Library to access the position descriptions.

- Articulates and communicates to team members their assignments, projects, problems to be solved, actionable events, and deadlines for completion. Identifies, distributes, and balances workload and tasks among team members; trains or arranges training for team members in analytical methods and techniques; monitors status of work and projects; coaches and facilitates in coordinating team initiatives; reviews completed work to ensure the supervisor's instructions on work priorities, methods, deadlines, and quality are met; and keeps the supervisor informed on team and individual work accomplishments.

- Approves leave; resolves simple and/or informal complaints of employees and refers others to supervisor; and informs employees of available benefits, services, and work-related activities.

- Formulates operating plans for assigned programs/areas and provides guidelines pertaining to effectiveness of program operations in meeting established goals and objectives. Operating plans impact organizational design, program staffing, and work procedures.

- Plans, coordinates, and establishes operating methods and procedures for accomplishment of project/mission, and directs the development and accomplishment of employee training relating to the project.

- Performs extensive operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations in meeting established goals and objectives. Conducts briefings to communicate findings, advice and courses of action, implementation plans, directives, and guidelines.