Summary
BILL is a remote-first fintech company seeking a CX analytics leader to turn rich data into actionable intelligence that shapes strategy and daily decisions across CX operations. You will partner with product, data, and engineering to reduce friction and boost retention at scale.
The roleemphasizes SQL proficiency, analytics model development, and AI/LLM approaches to real-world CX challenges, with a focus on cross-functional impact and clear storytelling for non-technical stakeholders.
#J-18808-LjbffrJob Description
BILL is a remote-first fintech company seeking a CX analytics leader to turn rich data into actionable intelligence that shapes strategy and daily decisions across CX operations. You will partner with product, data, and engineering to reduce friction and boost retention at scale.
The roleemphasizes SQL proficiency, analytics model development, and AI/LLM approaches to real-world CX challenges, with a focus on cross-functional impact and clear storytelling for non-technical stakeholders.
#J-18808-Ljbffr
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