Fraud Investigator - Intermittent

Summary

OrganizationJob & Family ServicesAgency Contact Name and Information : odjfscareers@jfs.ohio.govUnposting DateOct 9, 2026, 3:59:00 AMWork LocationJames A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215Primary LocationUnited States of America-OHIO-Franklin County-ColumbusCompensation : $28.76SchedulePart-timeUnion : OCSEAPrimary Job SkillTechnical Skills : Interviewing, InvestigationProfessional Skills : Analyzation, Attention to Detail, Listening, Observation, ProofreadingAgency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of Family AssistanceThe Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low‑income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.What You Will DoThis position plays a critical role in safeguarding program integrity by independently investigating allegations of fraud, misuse, and other violations within Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and related public assistance programs. The successful candidate will conduct thorough complaint screenings, gather and evaluate evidence, collaborate with legal and law‑enforcement partners, and prepare detailed investigative reports to support administrative or criminal action. This role also contributes to the development of investigative procedures, supports statewide fraud‑prevention initiatives, and partners across agencies to address emerging issues such as skimming and scamming activities.Review fraud referrals and reports of skimming and/or scammingConduct investigations of reported SNAP and/or TANF fraudInterview recipients, providers, and/or other third parties related to a fraud referralCalculate claims and enter into appropriate tracking or eligibility systemDetermine if claims meet the definition of intentional fraudCreate and maintain claims related documentationMonitor claims for recoupmentMonitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as neededMonitor and analyze skimming and scamming dataRetrieve skimming devicesFacilitate fraud related discussions across multiple teamsComplete special fraud related activities as neededOther duties as assignedRecommended SkillsExperience in reviewing SNAP and/or TANF fraud casesCustomer service skills (important in interviewing customers)Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)Must be detail oriented and well organizedMust possess efficient time management and multi-tasking skillsMust be able to work independently as well as collaborate across multiple teamsSchedulePart-time.HoursStandard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29).LocationRhodes State Officer Tower - 30 E. Broad Street, FL 31, Columbus, OH 43215.TravelOccasional travel within the state of Ohio.PN(s): 20035796 This reposting includes one vacancy. Previous applicants must reapply to be considered.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website!Medical CoverageFree Dental, Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off, including vacation, personal, sick leave and 11 paid holidays per yearChildbirth, Adoption, and Foster Care leaveEducation and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe candidate, at minimum, must have the following:Option 1Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file;12 mos. exp. conducting investigations &/or inspections;Valid driver's license.Option 2Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;Valid driver's license.Option 3Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;Valid driver's license.Option 4The equivalent of Minimum Class Qualifications For Employment noted above.Pay InformationThis position is in the State of Ohio's OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour).Pay Range 31Hourly -- $28.76Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR-39), and as outlined in the posting.#J-18808-Ljbffr

Job Description

OrganizationJob & Family ServicesAgency Contact Name and Information : odjfscareers@jfs.ohio.govUnposting DateOct 9, 2026, 3:59:00 AMWork LocationJames A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215Primary LocationUnited States of America-OHIO-Franklin County-ColumbusCompensation : $28.76SchedulePart-timeUnion : OCSEAPrimary Job SkillTechnical Skills : Interviewing, InvestigationProfessional Skills : Analyzation, Attention to Detail, Listening, Observation, ProofreadingAgency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of Family AssistanceThe Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low‑income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.What You Will DoThis position plays a critical role in safeguarding program integrity by independently investigating allegations of fraud, misuse, and other violations within Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and related public assistance programs. The successful candidate will conduct thorough complaint screenings, gather and evaluate evidence, collaborate with legal and law‑enforcement partners, and prepare detailed investigative reports to support administrative or criminal action. This role also contributes to the development of investigative procedures, supports statewide fraud‑prevention initiatives, and partners across agencies to address emerging issues such as skimming and scamming activities.Review fraud referrals and reports of skimming and/or scammingConduct investigations of reported SNAP and/or TANF fraudInterview recipients, providers, and/or other third parties related to a fraud referralCalculate claims and enter into appropriate tracking or eligibility systemDetermine if claims meet the definition of intentional fraudCreate and maintain claims related documentationMonitor claims for recoupmentMonitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as neededMonitor and analyze skimming and scamming dataRetrieve skimming devicesFacilitate fraud related discussions across multiple teamsComplete special fraud related activities as neededOther duties as assignedRecommended SkillsExperience in reviewing SNAP and/or TANF fraud casesCustomer service skills (important in interviewing customers)Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)Must be detail oriented and well organizedMust possess efficient time management and multi-tasking skillsMust be able to work independently as well as collaborate across multiple teamsSchedulePart-time.HoursStandard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29).LocationRhodes State Officer Tower - 30 E. Broad Street, FL 31, Columbus, OH 43215.TravelOccasional travel within the state of Ohio.PN(s): 20035796 This reposting includes one vacancy. Previous applicants must reapply to be considered.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website!Medical CoverageFree Dental, Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off, including vacation, personal, sick leave and 11 paid holidays per yearChildbirth, Adoption, and Foster Care leaveEducation and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe candidate, at minimum, must have the following:Option 1Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file;12 mos. exp. conducting investigations &/or inspections;Valid driver's license.Option 2Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;Valid driver's license.Option 3Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;Valid driver's license.Option 4The equivalent of Minimum Class Qualifications For Employment noted above.Pay InformationThis position is in the State of Ohio's OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour).Pay Range 31Hourly -- $28.76Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR-39), and as outlined in the posting.#J-18808-Ljbffr