Government Careers

  • EFT Dispute Investigator - Fast-Paced Card Support

  • Academy Bank
  • Kansas City, Missouri 64101 United States View Map

Summary

Academy Bank is seeking a Dispute Resolution Specialist I to process EFT investigation claims in a fast-paced environment and to serve as the primary contact for card-related inquiries. In this role you will assist clients via chat or telephone, research disputes, evaluate activity, and perform chargeback actions in accordance with network, regulatory, and bank policies.The position is full-time with benefits, and requires dependable, organized work habits and the ability to meet strict#J-18808-Ljbffr

Job Description

Academy Bank is seeking a Dispute Resolution Specialist I to process EFT investigation claims in a fast-paced environment and to serve as the primary contact for card-related inquiries. In this role you will assist clients via chat or telephone, research disputes, evaluate activity, and perform chargeback actions in accordance with network, regulatory, and bank policies.The position is full-time with benefits, and requires dependable, organized work habits and the ability to meet strict#J-18808-Ljbffr

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