Program Specialist

Summary

Program Specialist

Major duties include, but are not limited to:

OPERATIONS (45%)

• Responds to inquiries and problems brought to the CNE by members of the staff, the Patient Advocate's Office, Central Office, VISN 5, Veterans Services Organizations and other Federal Agencies.
• Incumbent may oversee contracts that support Nursing Service. This includes procuring supplemental staffing and information technology services in Nursing Service.
• Incumbent may conduct time and attendance duties when staffing levels in Nursing Service dictate the need for additional support in this area.

CORRRESPONDENCE/CLERICAL (30%)

• Prepares/creates spreadsheets, charts, tables, and other reports which require a wide range of technical terminology using various software packages.
• Conduct studies, analyze findings, and make recommendations on substantive operating programs to contribute to the resolution of major program issues.
• Produces a variety of correspondence containing specialized information and terminology, recurring reports, charts, and statistical data utilizing various types of software including word processing, spreadsheet and database applications, file management and control, electronic mail, communications, and calendars in accordance with applicable regulations, business practices, and established guidelines.
• Maintains a system of safety and environmental controls that identifies and corrects problems of safety, accessibility, and sanitation and infection control and creates overall aesthetically pleasing environment for patients, employees and visitors.

REPORTS/AUTOMATION (25%)

• Produces varied administrative reports, technical papers, correspondence or written documents which may require incumbent to integrate data from different software or other sources into a single document.
• Applies knowledge of the various types of information systems and/or software capabilities and functions to resolve problems with current automated support methods or to complete nonstandard assignments.
• Performs other duties as assigned.

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: T (telework eligibility will be discussed during the interview process. Ad-Hoc)

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD51503A

Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.

Job Description

Program Specialist

Major duties include, but are not limited to:

OPERATIONS (45%)

• Responds to inquiries and problems brought to the CNE by members of the staff, the Patient Advocate's Office, Central Office, VISN 5, Veterans Services Organizations and other Federal Agencies.
• Incumbent may oversee contracts that support Nursing Service. This includes procuring supplemental staffing and information technology services in Nursing Service.
• Incumbent may conduct time and attendance duties when staffing levels in Nursing Service dictate the need for additional support in this area.

CORRRESPONDENCE/CLERICAL (30%)

• Prepares/creates spreadsheets, charts, tables, and other reports which require a wide range of technical terminology using various software packages.
• Conduct studies, analyze findings, and make recommendations on substantive operating programs to contribute to the resolution of major program issues.
• Produces a variety of correspondence containing specialized information and terminology, recurring reports, charts, and statistical data utilizing various types of software including word processing, spreadsheet and database applications, file management and control, electronic mail, communications, and calendars in accordance with applicable regulations, business practices, and established guidelines.
• Maintains a system of safety and environmental controls that identifies and corrects problems of safety, accessibility, and sanitation and infection control and creates overall aesthetically pleasing environment for patients, employees and visitors.

REPORTS/AUTOMATION (25%)

• Produces varied administrative reports, technical papers, correspondence or written documents which may require incumbent to integrate data from different software or other sources into a single document.
• Applies knowledge of the various types of information systems and/or software capabilities and functions to resolve problems with current automated support methods or to complete nonstandard assignments.
• Performs other duties as assigned.

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: T (telework eligibility will be discussed during the interview process. Ad-Hoc)

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD51503A

Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.