Emergency Desk Operations Dispatcher

Summary

Emergency Desk Operations DispatcherThis position is totally responsible for the operation of the Control Desk at Facilities Management & Planning. This includes after hours, weekends and holidays.This position is responsible on a 24-hour/7-day basis to receive requests for emergency maintenance and then direct and coordinate the various management, trades and custodial activities.Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FM&P or its employees.Monitors a variety of computerized alarm systems for HVAC, electrical, and plumbing systems, assesses the alarms that come in, and directs the appropriate response.Maintains a 24/7 point of contact for all FM&P activities.Associate's or Vocational/Technical degree required, B.A./B.S. preferred.Three to five years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Job Description

Emergency Desk Operations DispatcherThis position is totally responsible for the operation of the Control Desk at Facilities Management & Planning. This includes after hours, weekends and holidays.This position is responsible on a 24-hour/7-day basis to receive requests for emergency maintenance and then direct and coordinate the various management, trades and custodial activities.Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FM&P or its employees.Monitors a variety of computerized alarm systems for HVAC, electrical, and plumbing systems, assesses the alarms that come in, and directs the appropriate response.Maintains a 24/7 point of contact for all FM&P activities.Associate's or Vocational/Technical degree required, B.A./B.S. preferred.Three to five years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.