SURVEILLANCE OFFICER

Summary

Job TitleCasino Surveillance OfficerResponsibilitiesObserves activities of casino guests and employees.Monitors all casino operations, including table games, slots, cashiering cage and count rooms, by way of the closed circuit television (CCTV) system for criminal activity and/or violations of NJ regulations and company policies and procedures.Records and documents such activities where appropriate and reports the activities to appropriate officials.Monitors property alarms and communicates effectively with responding parties.Completes detailed incident reports and daily logs.Promotes positive public relations.Handles sensitive information and maintains confidentiality.Performs other duties as assigned.Note: Employees must adhere to the regulations set forth in N.J.A.C. 13:69D-1.10 and 1.11, and must sign an acknowledgement of these regulatory requirements prior to being employed in the surveillance department.QualificationsCollege degree preferred.Minimum one (1) year of appropriate experience.Good technical and manual skills.Strong math and writing skills required.Strong computer skills required.Knowledge of casino games preferred.Effective communication skills required.Essential FunctionsAll applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.Essential Physical FunctionsF StandingF WalkingC SittingO KneelingN RunningO Lifting Max Weight: 25lbsO Pushing Max Weight: 25lbsO Pulling Max Weight: 25lbsO Carrying Max Weight: 25lbsO BendingO StoopingO Climbing StairsN Climbing Ladders Max Height: N/AN Working at a Height Level Above The Floor Max Height: N/AC Finger DexterityC Full Use of Both HandsN CrawlingN BalancingN ThrowingN TwistingN Reaching Max Height: N/AN DrivingN Working On or With Moving MachineryF Working at Rapid Work SpeedO Working in IsolationC Working Around PeopleC Hearing ConversationC Hearing High AcuityC Speaking ClearlyC Seeing NearC Seeing FarC Seeing – Depth PerceptionC Seeing - Color VisionEssential Mental FunctionsC Writing EnglishC Reading EnglishC Speaking EnglishO Working under Pressure/StressC Speaking With Guests/CustomersC Speaking With EmployeesC Working with Basic Math SkillsC Making Decisions Based On FactsC Making Decisions Based On DataC Making Decisions Based On Personal JudgmentC Making Accurate Measurements According To Set StandardsEssential Interactive FunctionsF Working under Close SupervisionF Working under Minimal SupervisionC Working and Interacting With Management in a Professional and Courteous MannerC Working and Interacting With Co-Workers in a Professional and Courteous MannerC Working and Interacting With Guests in a Professional and Courteous MannerEssential Environment FunctionsC Working InsideO Working OutsideF Working in a Fast Paced EnvironmentN Exposed To Chemicals Describe:N Exposed To Dust, Fumes, Gases, Describe:F Exposed To SmokeO Exposed To Excessive NoiseF Working in Dimly Lit AreasO Working in Sudden Marked Changes of Temperature and HumidityKeyNot Applicable (N)Occasional (O) Under 2 hoursFrequent (F) 2 hours to 5 hoursConstant (C) more than 5 hours

Job Description

Job TitleCasino Surveillance OfficerResponsibilitiesObserves activities of casino guests and employees.Monitors all casino operations, including table games, slots, cashiering cage and count rooms, by way of the closed circuit television (CCTV) system for criminal activity and/or violations of NJ regulations and company policies and procedures.Records and documents such activities where appropriate and reports the activities to appropriate officials.Monitors property alarms and communicates effectively with responding parties.Completes detailed incident reports and daily logs.Promotes positive public relations.Handles sensitive information and maintains confidentiality.Performs other duties as assigned.Note: Employees must adhere to the regulations set forth in N.J.A.C. 13:69D-1.10 and 1.11, and must sign an acknowledgement of these regulatory requirements prior to being employed in the surveillance department.QualificationsCollege degree preferred.Minimum one (1) year of appropriate experience.Good technical and manual skills.Strong math and writing skills required.Strong computer skills required.Knowledge of casino games preferred.Effective communication skills required.Essential FunctionsAll applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.Essential Physical FunctionsF StandingF WalkingC SittingO KneelingN RunningO Lifting Max Weight: 25lbsO Pushing Max Weight: 25lbsO Pulling Max Weight: 25lbsO Carrying Max Weight: 25lbsO BendingO StoopingO Climbing StairsN Climbing Ladders Max Height: N/AN Working at a Height Level Above The Floor Max Height: N/AC Finger DexterityC Full Use of Both HandsN CrawlingN BalancingN ThrowingN TwistingN Reaching Max Height: N/AN DrivingN Working On or With Moving MachineryF Working at Rapid Work SpeedO Working in IsolationC Working Around PeopleC Hearing ConversationC Hearing High AcuityC Speaking ClearlyC Seeing NearC Seeing FarC Seeing – Depth PerceptionC Seeing - Color VisionEssential Mental FunctionsC Writing EnglishC Reading EnglishC Speaking EnglishO Working under Pressure/StressC Speaking With Guests/CustomersC Speaking With EmployeesC Working with Basic Math SkillsC Making Decisions Based On FactsC Making Decisions Based On DataC Making Decisions Based On Personal JudgmentC Making Accurate Measurements According To Set StandardsEssential Interactive FunctionsF Working under Close SupervisionF Working under Minimal SupervisionC Working and Interacting With Management in a Professional and Courteous MannerC Working and Interacting With Co-Workers in a Professional and Courteous MannerC Working and Interacting With Guests in a Professional and Courteous MannerEssential Environment FunctionsC Working InsideO Working OutsideF Working in a Fast Paced EnvironmentN Exposed To Chemicals Describe:N Exposed To Dust, Fumes, Gases, Describe:F Exposed To SmokeO Exposed To Excessive NoiseF Working in Dimly Lit AreasO Working in Sudden Marked Changes of Temperature and HumidityKeyNot Applicable (N)Occasional (O) Under 2 hoursFrequent (F) 2 hours to 5 hoursConstant (C) more than 5 hours