Airport Ramp Agent - BOS

Summary

Airport Ramp Agent - Boston Logan International AirportThe Landline Companylandlineco.comPay Information: $23/hourLocation Information: Boston Logan AirportAbout UsThe Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including American Airlines, and Air Canada.We have a service supporting Framingham, MA and Boston Logan International Airport, allowing passengers to check in and transfer luggage seamlessly between our vehicles and partner flights.The RoleWe're seeking Airport Ramp Agents to join our Boston-area team. In this role, you will operate a sedan or pickup truck to escort and support a motor coach traveling between Framingham, MA and and Boston Logan International Airport, including operations within the airport's Air Operations Area (AOA).This is a hands-on, safety-critical role that involves driving on the ramp, guiding vehicles, marshaling, and coordinating bus movements within a busy airport environment. The ideal candidate is highly attentive, safety-focused, and comfortable working in a fast-paced aviation setting.Training will be in Framingham/Natick until deployed to work at Logan Airport (1 Harborside Drive, East Boston, MA 02128.)ResponsibilitiesOperate vehicles within the AOA (Air Operations Area) and airport ramp environmentFollow all airport safety protocols and traffic regulationsMaintain constant awareness of surroundings in a high-risk, high-traffic environmentServe as a Ramp Driver/Escort, guiding buses and other vehicles safelyEscort the bus to marshal vehicles and assist with positioning at gates for parking and drop-off locations through the AOA gateTrack incoming bus status as it approaches BostonUpon arrival, receive and review required manifest documentationPhysically inspect the bus by checking seal numbers against documentation to ensure all seals match, discrepancies are critical and must be escalated immediatelyProvide verification before proceedingGuide passengers safely during drop-offs (typically two staff per vehicle)Assist with unloading luggage from the motor coach, welcome passengers, and assist with directing passengers to their proper gateMaintain a visible safety presence throughout passenger movementPrepare bags for airline handling (e.g., staging for airline agents such as Delta or JetBlue) while following proper safety techniquesQualificationsHigh School Diploma, GED or equivalent education requiredValid driver's license and clean driving record requiredExperience driving in urban and highway environments preferredAbility to maintain focus and situational awareness during extended driving periodsAbility to communicate clearly with drivers and operations staff and execute customer service greetings with passengersAbility to pass a preemployment DOT drug test including marijuana and to participate in random drug and alcohol testing (this is a USDOT safety-sensitive position)Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locationsAbility to work at approximately 3:30 AM any day of the week, including Sunday, Saturday, and holidays.Ability to follow safety procedures and company protocolsPositive attitude, strong work ethic, and professional demeanorExcellent verbal communication skillsReliable personal transportation to and from the work location requiredAbility to lift up to 70 lbsExperience in Airport Operations or Customer Service at Boston Logan preferredMedia about this operation: Landline Company is an Equal Opportunity Employer.We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.ScheduleShifts are any of the week starting at approximately 3:30 AM Sunday to Saturday, including holidays.Benefits401(k)Dental insuranceEmployee assistance programEmployee discountHealth insurancePaid time offLive insuranceParental leaveVision insuranceAbility to CommuteEast Boston, MA 02128, United StatesJob Type: Full-time#J-18808-Ljbffr

Job Description

Airport Ramp Agent - Boston Logan International AirportThe Landline Companylandlineco.comPay Information: $23/hourLocation Information: Boston Logan AirportAbout UsThe Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including American Airlines, and Air Canada.We have a service supporting Framingham, MA and Boston Logan International Airport, allowing passengers to check in and transfer luggage seamlessly between our vehicles and partner flights.The RoleWe're seeking Airport Ramp Agents to join our Boston-area team. In this role, you will operate a sedan or pickup truck to escort and support a motor coach traveling between Framingham, MA and and Boston Logan International Airport, including operations within the airport's Air Operations Area (AOA).This is a hands-on, safety-critical role that involves driving on the ramp, guiding vehicles, marshaling, and coordinating bus movements within a busy airport environment. The ideal candidate is highly attentive, safety-focused, and comfortable working in a fast-paced aviation setting.Training will be in Framingham/Natick until deployed to work at Logan Airport (1 Harborside Drive, East Boston, MA 02128.)ResponsibilitiesOperate vehicles within the AOA (Air Operations Area) and airport ramp environmentFollow all airport safety protocols and traffic regulationsMaintain constant awareness of surroundings in a high-risk, high-traffic environmentServe as a Ramp Driver/Escort, guiding buses and other vehicles safelyEscort the bus to marshal vehicles and assist with positioning at gates for parking and drop-off locations through the AOA gateTrack incoming bus status as it approaches BostonUpon arrival, receive and review required manifest documentationPhysically inspect the bus by checking seal numbers against documentation to ensure all seals match, discrepancies are critical and must be escalated immediatelyProvide verification before proceedingGuide passengers safely during drop-offs (typically two staff per vehicle)Assist with unloading luggage from the motor coach, welcome passengers, and assist with directing passengers to their proper gateMaintain a visible safety presence throughout passenger movementPrepare bags for airline handling (e.g., staging for airline agents such as Delta or JetBlue) while following proper safety techniquesQualificationsHigh School Diploma, GED or equivalent education requiredValid driver's license and clean driving record requiredExperience driving in urban and highway environments preferredAbility to maintain focus and situational awareness during extended driving periodsAbility to communicate clearly with drivers and operations staff and execute customer service greetings with passengersAbility to pass a preemployment DOT drug test including marijuana and to participate in random drug and alcohol testing (this is a USDOT safety-sensitive position)Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locationsAbility to work at approximately 3:30 AM any day of the week, including Sunday, Saturday, and holidays.Ability to follow safety procedures and company protocolsPositive attitude, strong work ethic, and professional demeanorExcellent verbal communication skillsReliable personal transportation to and from the work location requiredAbility to lift up to 70 lbsExperience in Airport Operations or Customer Service at Boston Logan preferredMedia about this operation: Landline Company is an Equal Opportunity Employer.We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.ScheduleShifts are any of the week starting at approximately 3:30 AM Sunday to Saturday, including holidays.Benefits401(k)Dental insuranceEmployee assistance programEmployee discountHealth insurancePaid time offLive insuranceParental leaveVision insuranceAbility to CommuteEast Boston, MA 02128, United StatesJob Type: Full-time#J-18808-Ljbffr