Program Specialist, Multi Services

Summary

Program Specialist, Multi Services

Headquater 754 Rt 18 - East Brunswick, NJ 08816

Overview

Salary Range $19.50 - $19.50 Hourly Position Type Part Time Education Level Not Specified

Description

PRAB's Multi Services Center, in partnership with RWJBarnabas Health, connects residents with community resources, health-related support, food access, wellness activities, and social services. The bilingual Specialist provides intake, needs screening, service navigation, referrals, outreach, follow-up, and documentation. The position manages assigned Level 2 navigation cases and supports Level 3 stabilization cases under designated staff and management guidance.

Key Responsibilities

• Conduct resident intake and needs screenings; identify barriers and connect residents with appropriate PRAB programs, public benefits, health resources, and community services.
• Provide referrals and warm handoffs to partner agencies, assist with applications and appointments, and follow up on resident needs and service outcomes.
• Manage assigned Level 2 cases, support stabilization plans, participate in Level 3 cases as directed, and promptly escalate complex, urgent, or high-risk situations.
• Conduct community outreach and participate in events, workshops, food access activities, and wellness programs.
• Coordinate food access referrals and related follow-up with MSC staff, RWJBarnabas Health, and community partners.
• Maintain accurate, timely, confidential records of resident interactions, referrals, follow-ups, outcomes, and case closures using approved PRAB systems.
• Collaborate with the MSC Manager, PRAB staff, RWJBarnabas Health, and community partners; attend required meetings and training and communicate service gaps or barriers.
• Follow PRAB policies, confidentiality requirements, professional boundaries, and resident safety procedures. Refer clinical, legal, crisis, and specialized needs to qualified providers. Do not independently authorize financial assistance or provide services beyond assigned duties.

Qualifications

• High school diploma or equivalent required; an associate or bachelor's degree in a related field preferred.
• Fluency in English and Spanish required.
• Experience in community outreach, human services, public benefits, intake, referrals, or service navigation strongly preferred.
• Familiarity with Middlesex County community resources is preferred.
• Valid driver's license and reliable transportation are preferred if travel is required.

Job Description

Program Specialist, Multi Services

Headquater 754 Rt 18 - East Brunswick, NJ 08816

Overview

Salary Range $19.50 - $19.50 Hourly Position Type Part Time Education Level Not Specified

Description

PRAB's Multi Services Center, in partnership with RWJBarnabas Health, connects residents with community resources, health-related support, food access, wellness activities, and social services. The bilingual Specialist provides intake, needs screening, service navigation, referrals, outreach, follow-up, and documentation. The position manages assigned Level 2 navigation cases and supports Level 3 stabilization cases under designated staff and management guidance.

Key Responsibilities

• Conduct resident intake and needs screenings; identify barriers and connect residents with appropriate PRAB programs, public benefits, health resources, and community services.
• Provide referrals and warm handoffs to partner agencies, assist with applications and appointments, and follow up on resident needs and service outcomes.
• Manage assigned Level 2 cases, support stabilization plans, participate in Level 3 cases as directed, and promptly escalate complex, urgent, or high-risk situations.
• Conduct community outreach and participate in events, workshops, food access activities, and wellness programs.
• Coordinate food access referrals and related follow-up with MSC staff, RWJBarnabas Health, and community partners.
• Maintain accurate, timely, confidential records of resident interactions, referrals, follow-ups, outcomes, and case closures using approved PRAB systems.
• Collaborate with the MSC Manager, PRAB staff, RWJBarnabas Health, and community partners; attend required meetings and training and communicate service gaps or barriers.
• Follow PRAB policies, confidentiality requirements, professional boundaries, and resident safety procedures. Refer clinical, legal, crisis, and specialized needs to qualified providers. Do not independently authorize financial assistance or provide services beyond assigned duties.

Qualifications

• High school diploma or equivalent required; an associate or bachelor's degree in a related field preferred.
• Fluency in English and Spanish required.
• Experience in community outreach, human services, public benefits, intake, referrals, or service navigation strongly preferred.
• Familiarity with Middlesex County community resources is preferred.
• Valid driver's license and reliable transportation are preferred if travel is required.