Coordinator, Corporate Investigations

Summary

Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.Military encouraged to apply.Job DescriptionThe Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.Essential Duties and ResponsibilitiesProvide administrative support to the CITCreate, assign, and track cases for multiple departmentsMonitor and manage multiple team email inboxesCreate and maintain cases within the Navex case management systemRespond to inquiries and provide timely, professional communicationConduct initial case triage, gathering relevant information through phone calls, emails, and documentation reviewCoordinate with specialists and business partners to support timely resolution of team members and guest concernsMaintain internal team alignment records and communicate updates to external vendors as neededAssist with planning and coordinating new hire orientation, annual team meetings, and other departmental eventsCompile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related mattersArrange travel, conference, and meeting logistics for team membersSupport a culture of integrity, professionalism, and outstanding servicePerform other duties as assignedQualificationsWe are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.High school diploma or equivalent requiredMinimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferredProficiency with Microsoft Office applicationsStrong written and verbal communication skillsExcellent organizational, time management, and multitasking abilitiesAbility to handle highly confidential and sensitive information with discretionThis position requires candidates to be legally authorized to work in the United States without employer sponsorshipPreferred QualificationsAssociate degree or bachelor's degree preferredExperience working with case management systemsExperience coordinating meetings, travel, and department eventsAdditional InformationNation-wide Medical Plan/Dental/Vision401(k) and Flexible Spending AccountsEmployee Fuel DiscountAdoption AssistanceTuition ReimbursementOnsite Gym and CafeteriaWeekly PayAll your information will be kept confidential according to EEO guidelines#J-18808-Ljbffr

Job Description

Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.Military encouraged to apply.Job DescriptionThe Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.Essential Duties and ResponsibilitiesProvide administrative support to the CITCreate, assign, and track cases for multiple departmentsMonitor and manage multiple team email inboxesCreate and maintain cases within the Navex case management systemRespond to inquiries and provide timely, professional communicationConduct initial case triage, gathering relevant information through phone calls, emails, and documentation reviewCoordinate with specialists and business partners to support timely resolution of team members and guest concernsMaintain internal team alignment records and communicate updates to external vendors as neededAssist with planning and coordinating new hire orientation, annual team meetings, and other departmental eventsCompile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related mattersArrange travel, conference, and meeting logistics for team membersSupport a culture of integrity, professionalism, and outstanding servicePerform other duties as assignedQualificationsWe are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.High school diploma or equivalent requiredMinimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferredProficiency with Microsoft Office applicationsStrong written and verbal communication skillsExcellent organizational, time management, and multitasking abilitiesAbility to handle highly confidential and sensitive information with discretionThis position requires candidates to be legally authorized to work in the United States without employer sponsorshipPreferred QualificationsAssociate degree or bachelor's degree preferredExperience working with case management systemsExperience coordinating meetings, travel, and department eventsAdditional InformationNation-wide Medical Plan/Dental/Vision401(k) and Flexible Spending AccountsEmployee Fuel DiscountAdoption AssistanceTuition ReimbursementOnsite Gym and CafeteriaWeekly PayAll your information will be kept confidential according to EEO guidelines#J-18808-Ljbffr