EMERGENCY MANAGEMENT AND RESILIENCE COORDINATOR

Job Description

APPLICATION PERIOD
This recruitment is set to close on Wednesday, November 11, 2026

Disclaimer : Job descriptions are written as a representative list of the ADA essential duties performed by a job class. They cannot include nor are they intended to include all duties performed by all positions occupying a class.

FIRE-RESCURE DEPARTMENT: The Santa Fe Springs Department of Fire - Rescue provides a variety of emergency services to the resident community and business population in an area of approximately 9 square miles. The Department consists of three Divisions: Operations, Fire Prevention and Environmental Protection. Operations provides fire suppression, emergency medical services (EMS), hazardous materials response, and urban search and rescue (US & R). Fire Prevention provides plan check, inspections and public education. The Fire Prevention Division is also responsible for determining fire cause and investigating suspicious fires. The Environmental Protection Division is the Certified Unified Program Agency (CUPA).
POSITION PURPOSE:
Under general direction, plans, coordinates, implements, and evaluates the Citywide emergency management and resilience program. Assigned to the Fire-Rescue Department, the position works with all departments across the City and with outside partners to strengthen mitigation, preparedness, response, recovery, continuity of operations, and community resilience. The incumbent maintains emergency plans and operational readiness; coordinates the Emergency Operations Center; develops training and exercises; supports emergency public information, alert and warning, disaster cost recovery, and grant administration; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is a journey-level classification responsible for independently administering significant components of the City's emergency management program. The incumbent exercises sound judgment within established policies and emergency management doctrine. May coordinate multidisciplinary teams, City staff, contractors, volunteers, and partner agencies during planning activities, exercises, and emergencies.

SUPERVISION RECEIVED

Receives general direction from the Fire Chief, Assistant Fire Chief, or designee.

SUPERVISION EXERCISED

Does not exercise direct supervision. May provide technical and functional direction to assigned staff, contractors, interns, volunteers, and emergency workers. May coordinate the work of City personnel assigned to emergency management projects or Emergency Operations Center functions.

A. Held in Common Supports the mission of the City and its elected and appointed officials.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees and departments.Exhibits integrity and displays ethical behavior.
B. Essential Job Specific Duties Plans, coordinates, administers, and evaluates the City's comprehensive emergency management and resilience program using an all-hazards approach.Develops, reviews, updates, and maintains the Emergency Operations Plan, functional and hazard-specific annexes, department emergency plans, standard operating procedures, checklists, and related documents consistent with applicable federal, state, county, and local requirements.Coordinates the development and maintenance of continuity of operations and continuity of government plans, including essential-function analysis, orders of succession, delegations of authority, alternate facilities, and continuity exercises.Coordinates implementation and periodic updates of the Local Hazard Mitigation Plan; tracks mitigation actions and supports development of projects that reduce community risk and improve resilience.Maintains the primary and alternate Emergency Operations Centers in a state of operational readiness, including facilities, communications, technology, position materials, resource inventories, and testing schedules.Coordinates EOC staffing, notifications, activations, documentation, situation reporting, resource requests, and demobilization during exercises, planned events, emergencies, and disasters; supports the EOC Director, and command and general staff functions as assigned.Monitors emerging threats and incidents; maintains situational awareness; provides timely notifications and briefings to City leadership and other authorized personnel.Develops and administers a multi-year training and exercise program; designs, coordinates, conducts, and evaluates seminars, workshops, drills, tabletop exercises, functional exercises, and full-scale exercises.Ensures City personnel receive appropriate training in the Standardized Emergency Management System, National Incident Management System, Incident Command System, EOC operations, disaster service worker responsibilities, and assigned emergency roles.Prepares after-action reports and improvement plans following exercises and actual incidents; assigns and tracks corrective actions and verifies completion.
C. Other Job Specific Duties Coordinates emergency alert and warning, operational communications, and public information activities with authorized City staff and partner agencies; supports accessible, multilingual, and whole-community communication practices.Develops and delivers community preparedness, resilience, and public education programs for residents, businesses, schools, community organizations, and populations with access and functional needs; may coordinate volunteer preparedness programs.Establishes and maintains working relationships with Los Angeles County, Cal OES, FEMA, neighboring jurisdictions, special districts, utilities, schools, healthcare organizations, businesses, nonprofit and faith-based organizations, and other public and private partners.Represents the City at regional committees, working groups, trainings, conferences, and planning meetings; coordinates mutual aid and emergency management activities with Operational Area partners.Identifies grant opportunities; assists with grant applications, budgets, procurement, performance tracking, reporting, and compliance for emergency management and hazard mitigation projects.Maintains incident documentation and coordinates disaster cost recovery activities, including collection and review of records supporting state and federal reimbursement and public assistance claims.Assists in preparing and monitoring the emergency management program budget; researches and recommends equipment, supplies, services, and technology; maintains emergency resource inventories and vendor information.Researches and analyzes laws, regulations, plans, hazards, lessons learned, and professional practices; prepares staff reports, presentations, policies, procedures, correspondence, and recommendations.Participates in emergency response and recovery activities and may perform an assigned EOC, Department Operations Center, field liaison, or other emergency role.Performs related duties as assigned.

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and ability required to satisfactorily perform the job's essential duties and responsibilities.

Knowledge of

• Principles and practices of comprehensive emergency management, including mitigation, preparedness, response, recovery, continuity, and community resilience.
• SEMS, NIMS, ICS, Emergency Operations Center organization and operations, mutual aid, resource management, and Operational Area coordination.
• Federal, state, county, and local laws, regulations, guidance, and programs applicable to emergency management, hazard mitigation, disaster recovery, and public assistance.
• Emergency planning methods, hazard and risk assessment, continuity planning, training and exercise design, after-action evaluation, and corrective-action management.
• Emergency alert and warning, crisis communication, public information, interoperable communications, WebEOC, OASIS, and related or successor emergency management systems.
• Whole-community preparedness, inclusive planning, disability and access and functional needs, cultural competency, and methods for communicating with diverse audiences.
• Grant research and administration, disaster cost documentation and reimbursement, public-sector budgeting, procurement, contracts, and recordkeeping.
• Principles and practices of public administration, project management, research, analysis, report preparation, community engagement, and intergovernmental relations.

Ability to

• Plan, organize, implement, and evaluate a comprehensive Citywide emergency management and resilience program.
• Develop clear, practical, and compliant emergency plans, procedures, training programs, exercises, reports, grant documents, and public information materials.
• Coordinate people, information, facilities, and resources effectively during routine operations and under emergency conditions.
• Analyze complex problems, assess risk, establish priorities, and make sound recommendations and decisions under pressure.
• Facilitate multidisciplinary groups and provide technical and functional direction without relying on direct supervisory authority.
• Interpret and apply laws, regulations, policies, emergency management doctrine, and grant requirements.
• Communicate clearly and concisely, orally and in writing, and present technical information to City leadership, employees, partner agencies, community groups, businesses, and the public.
• Establish and maintain effective working relationships with City departments, elected and appointed officials, public safety agencies, regional partners, community organizations, businesses, volunteers, and members of the public.
• Use standard office technology, emergency management platforms, mass-notification tools, virtual meeting systems, databases, spreadsheets, presentation software, and mapping or situational-awareness tools.
• Work independently, manage competing priorities, maintain accurate and confidential records, meet deadlines, and adapt to changing conditions.

EDUCATION AND EXPERIENCE
The following requirements generally demonstrate possession of the knowledge and abilities necessary to perform the duties of the position. A typical way to obtain them is:

Education: Bachelor's degree from an accredited college or university with major coursework in emergency management, homeland security, public administration, business administration, public safety, urban or regional planning, or a closely related field is required.

Experience: Two years of increasingly responsible professional experience in emergency management, disaster preparedness, business continuity, homeland security, public safety planning, or a closely related program is required. Experience in a municipal or other governmental setting and experience supporting an Emergency Operations Center are highly desirable.

Substitution: Additional qualifying professional experience may substitute for the required education on a year-for-year basis. A master's degree in a related field may substitute for one year of the required experience.

Licenses & Certificates

• Possession of a valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.
• Completion of or ability to complete FEMA IS-100, IS-200, IS-700, and IS-800 is required within six months.
• Completion of ICS-300 and ICS-400, the FEMA Professional Development Series, California Specialized Training Institute emergency management coursework, or equivalent training is required within 18 months of appointment.
• Certification as an Associate Emergency Manager or Certified Emergency Manager through the International Association of Emergency Managers, or as a California Professional Emergency Manager, is desirable.

Special Requirements

• Must be available to work outside normal business hours, including evenings, weekends, and holidays, and to respond during exercises, emergencies, disasters, and EOC activations as defined by the hiring department.
• Must be able to report to an assigned City facility or field location within a reasonable period when directed during an emergency.
• California Government Code designates public employees as disaster service workers. The incumbent may be assigned duties outside the normal scope of work during an emergency or disaster.
• May be required to travel to locations within and outside the City and to maintain access to a reliable means of communication.

NEPOTISM POLICY:
Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, stepmother, stepfather, stepsister, stepbrother, stepchild and step-grandchild.
WORKING CONDITIONS
Work is performed in an office, Emergency Operations Center, training environment, and field setting. The employee may be exposed to moderate noise, inclement weather, dust, smoke, traffic, damaged facilities, disrupted utilities, distressed individuals, and other conditions associated with emergencies, exercises, and site visits. Work may involve prolonged or irregular hours, rapidly changing priorities, and sustained periods of high mental and emotional demand.

PHYSICAL DEMANDS
The physical demands described are representative of those required to perform the essential duties of the classification. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Duties require the ability to sit, stand, walk, bend, kneel, crouch, reach, use hands and fingers to operate computers and communications equipment, speak and hear in person and by telephone or radio, read documents and electronic displays, travel to field locations, and lift and move equipment, supplies, or materials weighing up to 25 pounds.

Disclaimer
This class specification describes the general nature and level of work performed and is not intended to be an exhaustive list of every duty, responsibility, qualification, or working condition. Management reserves the right to add, modify, or remove assignments consistent with the classification and to make reasonable accommodations in accordance with applicable law.

Click here to view MOU: https://www.santafesprings.gov/DocumentCenter/View/426/Santa-Fe-Springs-Employees-Association-2024-to-2027-MOU-PDF

Summary of Benefits - Santa Fe Springs Employee Association, effective January 1, 2026

Retirement: The City of Santa Fe Springs contracts with the California Public Agency Employees’ Retirement System (CalPERS) for retirement benefits. The retirement formula is calculated as follows:

First Tier: Employees hired before November 19, 2012

Formula: 2.7% @ 55

Pension Base: single highest year

Employee pays cost sharing of 8%

Medical Insurance Cap: $2,519.53 per Month (2025 Kaiser Region 3 / Fam Coverage)

Second Tier: Employees hired on November 19, 2012 through December 31, 2012 and

(Classic) Classic Members

Formula: 2% @ 55

Pension Base: highest 36 months

Employee pays PERS member contribution of 7%

Medical Insurance Cap: $2,519.53 per Month (2025 Kaiser Region 3 / Fam Coverage)

Second Tier (PEPRA): Employees hired on or after January 1, 2013

Formula: 2% @ 62

Pension Base: highest 36 months

Employee pays PERS member contribution of 7.25% *Employee pays PERS member contribution of 50% of normal cost, as calculated by PERS

Medical Insurance Cap: $2,519.53 per Month (2025 Kaiser Region 3 / Fam Coverage)

Medical Insurance: The City of Santa Fe Springs contracts with the California Public Employees’ Retirement System (CalPERS) for health benefits. An employee and their dependents are eligible for this benefit. A dependent may remain on the plan until age 26. If a dependent is qualified as disabled, the dependent may remain on the plan past their 26 th birthday pending the approval from CalPERS Health Benefits Division.

Basic EPO & HMO Health Plans

Basic PPO Health Plans

Anthem Blue Cross Select / Traditional HMO

PERS Gold

Blue Shield Access + HMO / Trio HMO

PERS Platinum

Kaiser Permanente

Health Net Salud y Mas

UnitedHealthcare SignatureValue

Alliance / Harmony

Medical Insurance Opt-Out: If a full-time employee can provide proof of insurance elsewhere with another carrier, they can drop out of their City plan and receive a rebate $775.24 single party;

$1, 550.48 two party; $2, 015.624 family. If interested, please contact the Human Resources Office for details (2026 Kaiser Region 3 / 80% of Monthly Rate).

Retiree Medical : An employee who is vested in CalPERS and retires from the City is eligible for medical through retirement. The City pays the insurance premium up to the applicable medical cap, currently $2,519.53 per Month (2026 Kaiser Region 3 / Fam Coverage)

Dental Insurance: The City contracts with Delta Dental Insurance. The City pays the full premium for employee and eligible dependents in a HMO (Delta Care) Plan. Employees who elect to receive Delta Dental PPO coverage shall contribute fifty ($50) dollars per month towards the monthly premium. A dependent may remain on the plan until age 26.

Vision: The City has a vision reimbursement program. The City reimburses up to $450 annually for eye examination and frames/lenses for employee and up to $400 for eligible dependents. There is a $20 deductible for eye examinations. The City also reimburses up to $1,800 for laser eye surgery for employee and up to $1,600 for eligible dependents. A dependent may remain on the plan until age 26.

Life Insurance: The City provides a $75,000 term life insurance. The premium is paid in full by the City. The City also offers an optional life insurance plan that the employee may purchase on their own. An employee may purchase twice their annual salary minus $50,000.

Longevity Pay : Unit members with continuous services as a Full-Time City of Santa Fe Springs employee, plus any verifiable prior collective public service with another public agency as an active, full-time employee shall count toward years of longevity;

2% at 10 years of service (completion of 9 years),

2% at 15 years of service (completion of 14 years),

3% at 20 years of service (completion of 19 years),

*2% at 25 years of service (completion of 24 years),

*Total cumulative rate of 9% at 25 years of service

Long Term Disability Insurance: The City contracts with Standard Insurance for Long Term Disability benefits. The City does not pay into the State Disability system. This plan is used in lieu of State Disability. The premium is paid in full by the City. There is a 60-day elimination period for this insurance. If your claim is accepted, you will be paid two-thirds of your monthly salary up to 24 months.

Deferred Compensation: The City matches contributions by full-time employees to the City’s Deferred Compensation Plan at a rate of *2:1 up to a maximum of 3%. MissionSquare Retirement is the record-keeper and third-party administrator of the 457(b) plan and 401(a) Plan. Employee matching is contributed towards 401(a) plan. *Ratio: City: Employee

Leaves: The City offers a generous leave package including vacation, sick and flex leave.

Tuition Reimbursement: An employee is allowed up to $350 per fiscal year for tuition and books. The maximum reimbursement for full-time employees engaged in a degree program is $4,000 per year.

Education Incentive Pay : Employees who have received a Master’s degree from an accredited university, shall receive an additional 5% of base pay.

Optional Benefits : Credit Union, AFLAC, Computer Loan Reimbursement Program, and Flexible Benefit Plan (Dependent Care/Medical Assistance Plan).