Summary
Blackstone Talent Group, a technology consulting and talent agency, seeks a CSI Analyst to join the Client's team supporting the Missile Defense Agency. The role involves owning and driving the Continual Service Improvement program, analyzing performance, and delivering measurable improvements in service quality and customer experience.
You will establish CSI processes, develop metrics and dashboards, and collaborate with cross-functional teams to implement effective initiatives.
#J-18808-LjbffrJob Description
Blackstone Talent Group, a technology consulting and talent agency, seeks a CSI Analyst to join the Client's team supporting the Missile Defense Agency. The role involves owning and driving the Continual Service Improvement program, analyzing performance, and delivering measurable improvements in service quality and customer experience.
You will establish CSI processes, develop metrics and dashboards, and collaborate with cross-functional teams to implement effective initiatives.
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