Parking & Traffic Control Officer PT/FT (PTCO) - Department of Transportation

Job Description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in one of the nation’s largest cities, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation.

Position Duties

The Department of Transportation is currently seeking to fill multiple part-time & full-time vacancies for the Parking & Traffic Control Officer classification. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

There is one (1) full-time limit-dated position that is anticipated to be funded through June 30, 2031, subject to further extension as appropriate. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.

In the Parking Compliance Unit, under the supervision of the Senior Parking & Traffic Control Officer and Parking & Traffic Control Supervisor, the Parking & Traffic Control Officer (PTCO) ensures enforcement on-street parking regulations in accordance with San José Municipal Code and California Vehicle Code through education, citation issuance, and vehicle impound to promote public safety, traffic flow, and compliance.

The Parking Compliance Unit primarily provides enforcement for:

• School zones
• Meter and other time restricted zones
• Freight and passenger loading zones
• No parking/stopping zones
• Disabled parking spaces
• Residential permit parking zones
• Fire hydrants
• Stored vehicles on street
• Expired vehicle registration

Support services are also provided during special events, or scheduled street maintenance or cleaning.

Depending on the work group, assignments will be made to any shift needed for an around-the-clock operation. Incumbents must be available for work on Saturdays, Sundays, and holidays.

The PTCO position in the DOT Parking Compliance Unit is responsible for:

• Patrolling assigned areas within the City limits and responding to complaints for illegally parked motor vehicles for the purpose of enforcing motor vehicle, roadway, garage and surface lot parking laws and regulations.
• Issues parking citations for violations and supports the effective use of designated parking spaces, time-restricted zones, and special-use areas.
• Supports school safety and vehicle abatement programs
• Provides tow support for construction or street maintenance projects.
• Provides vehicular and pedestrian traffic control during construction projects and special events within the City.
• Provide education and information about parking laws and regulations
• Participates in community outreach activities and communicates with the public regarding parking regulations and enforcement procedures.
• Patrol coverage areas without a partner by walking or driving
• Work alternate work shifts, including grave and swing, weekends, holidays, overtime, and on-call.

More information on the parking compliance program can be found here.

Minimum Qualifications

Education

Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate)

Experience

One (1) year of experience in employment requiring independent decision-making and considerable contact with the general public.

Required Licensing (such as driver’s license, certifications, etc.)

• Possession of a valid State of California driver's license.
• Successfully pass a formal San Jose Police Department Background Investigation.

Physical requirement

The following is a general statement for the classification. Individual positions may have additional or different physical/environmental elements.

Possess ability to:

• Move between/within work areas, including but not limited to sitting, standing, and walking on various surfaces, turning, bending, grasping, and making repetitive hand movements;
• Communicate in person and over the telephone or radio;
• Maintain professional demeanor during interactions with staff, customers and the public.

When assigned to an office environment, possess ability to:

• Operate, access, enter, and retrieve data using standard office equipment, including but not limited to a computer or tablet;
• Read printed materials and a computer screen;
• Be exposed to moderate noise levels and controlled temperature conditions.

When assigned to fieldwork, possess ability to:

• Maintain strength, stamina, and mobility to perform medium to heavy physical work;
• Lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, or heavier weights, in all cases with the use of proper equipment;
• Identify problems or hazards, work in confined spaces and around machines, and climb/descend ladders;
• Operate a motor vehicle and visit various City sites;
• Be exposed to unpredictable working conditions including but not limited to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, hazardous physical substances, fumes, dust, and air contaminants.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

• Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
• Constructive Energies: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others
• Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
• Flexibility: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
• Initiative : Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
• Multi-Tasking : Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
• Reliability: Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process.

Additional phases of the selection process may consist of one or more interviews and a formal police background check.

RESOURCES: If you need assistance with the online application system, please contact Human Resources (either by phone or in person). If you do not have access to a computer or the internet, there are computers for your use in the lobby of Human Resources.

City of San José - Human Resources
200 East Santa Clara Street
4th Floor, Tower
San Jose, CA 95113
Monday - Friday (8:00 a.m. - 5:00 p.m.)
(408) 535-1285

If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 11/16/2026 11:59 PM Pacific