Code Enforcement Supervisor

Summary

Class ConceptAs a leader in Code Enforcement, this role serves as both a steward of community standards and a dedicated advocate for the residents and businesses that make Dublin such a beautiful and vibrant place to live, work, and visit. By overseeing code enforcement and zoning compliance operations, the role balances regulatory compliance responsibility with education, communication, and collaborative problem-solving. As a leader, this position builds trust, listens to concerns, and works alongside property owners, business owners, and City administration and departments to find fair and practical solutions. Ultimately, the role extends beyond enforcing regulations, it is about protecting the character of Dublin, strengthening community partnerships, and ensuring the city remains a beautiful, safe, and welcoming place. The Code Enforcement Supervisor manages Code Enforcement Officers and Zoning Inspectors in the enforcement of City Code. Ensures compliance and enforcement activities are provided in a fair and consistent manner. Administers licensing to include seasonal business, peddler/solicitor, charitable group fundraising, right-of-way solicitation, home occupation, short-term rentals, food trucks, and garage sales. Administers services provided by mowing contractors relative to grass/weed ordinance and abatement services. Interprets and determines the intent of City Code. Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not eligible for formal overtime compensation or formal compensatory time. Supervisory Responsibilities Supervises Code Enforcement Officers and Zoning Inspectors.Working at the City of Dublin is more than just a job – Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:Opportunity to earn premium-free medical, dental, and vision benefitsEmployer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)Healthy By Choice Wellness ProgramEmployer-provided Life InsuranceVacation, Sick, and Personal LeaveLongevity Pay after just four yearsTuition ReimbursementEmployee Assistance Program and Peer Support ProgramDublin Community Recreation Center Membership (Employee and their spouse)Deferred Compensation (optional retirement program)Ohio Public Employees Retirement (14% employer matching program)Examples of DutiesSupervises, mentors, and evaluates Code Enforcement Officers and Zoning Inspectors to promote consistent enforcement practices, professional development, and high-quality customer service. Establishes performance expectations, assigns workloads, and monitors progress toward departmental goals and service standards.Promotes supportive, solutions-oriented compliance and enforcement practices. Encourages staff to connect with residents, business owners, property owners and stakeholders with appropriate resources when barriers to compliance are identified, fostering an approach that balances regulatory accountability with education, compassion, and collaboration to achieve sustainable improvements and strengthen community well-being.Ensures all applicable provisions of the Ohio Revised Code, Ohio Administrative Code, Dublin Codified Ordinances and International Code Council (ICC) Property Maintenance Code are enforced in a uniform, consistent, and equitable manner.Plans, develops, implements and monitors inspection/enforcement work processes and procedures in order to achieve goals, objectives and work standards.Reviews reports for conformance to established procedures and methods and for consistency with code requirements.Issues "stop work" and "vacating of property" orders in conformance with City and International Property Maintenance codes; Oversees arrangements for training classes and advises personnel on such topics as code changes.Interprets and explains code provisions to City officials, boards, agencies, building managers, property owners, occupants and attorneys.Supervises the input and maintenance of records.Responds to escalated complaints and sensitive inquiries with professionalism, empathy, and a commitment to fair and practical resolutions. Works collaboratively to identify reasonable paths toward compliance while maintaining established standards.Attends neighborhood, civic association, and other meetings as necessary to provide information, receive community comments or input, address concerns, and promote awareness of City requirements.May accompany code enforcement officers on complicated or controversial inspections/investigations.Conducts investigations into reported non-compliance issues and routinely patrols in the community to ensure compliance; writes violation notices and conducts enforcement activities as required.Attends public, City staff, and other agency meetings to answer code enforcement related questions, and review pending enforcement actions.Administers permits for garage sales, right-of-way solicitation, peddler/solicitor, charitable group fund raising, home occupation, short-term rentals, food truck licensing, and seasonal business.Reviews inquiries and complaints and determine best method of resolution for responding to violations; issues citations and monitors the complaint and resolution process; supports Code Enforcement Officers on resolution of citations.Provides expert court testimony when required and coordinates enforcement efforts with other City Departments/Divisions and agencies.Performs other related duties as assigned.Typical QualificationsAssociate's Degree in Construction Management, Landscape Design, or other relevant field, or other comparable technical training in a relevant field and considerable zoning, landscape, or property maintenance code inspection/enforcement or other relevant experience, including considerable supervisory experience, or any equivalent combination of education and experience.Bachelor's degree in relevant field preferredAbility to clearly explain regulations, expectations, and enforcement decisions to residents, businesses, City officials, and other stakeholders in a professional and approachable manner.Ability to understand community concerns, consider different perspectives, and respond thoughtfully to questions, complaints, and requests for assistance.Ability to build partnerships with residents, neighborhood associations, businesses, and community organizations to promote compliance and preserve Dublin's distinctive character and quality of life.International Code Council (ICC) Property Maintenance and Housing Inspector Certification.ICC Code Enforcement Administrator Certification preferred.Thorough knowledge of property maintenance inspection practices and procedures.Knowledge of supervisory practices, principles, concepts, and methods.Physical Requirements Ability to conduct inspections on uneven, rough terrain, which may not have walk or driveways.Ability to withstand a variety of outdoor, climatic environments, including working outdoors in inclement weather conditions.Ability to move about the inside of an office space to access file cabinets and office equipment.Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.Must be able to remain in stationary position at workstation throughout scheduled workday.Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions.Ability to occasionally lift and move objects weighing up to 20 lbs.Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis.Ability to enter data into computer system in a sustained manner.Special Requirements Valid driver's license and a safe driving record.Other Requirements Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.Compliance with training directives established by supervisory/managerial personnel.Adherence to all applicable Federal and State safety laws, rules and regulations and City safety policies/procedures.Core CompetenciesComposure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during touch times, can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common grounds and get cooperation with minimum noise. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing Diversity: Manages all

Job Description

Class ConceptAs a leader in Code Enforcement, this role serves as both a steward of community standards and a dedicated advocate for the residents and businesses that make Dublin such a beautiful and vibrant place to live, work, and visit. By overseeing code enforcement and zoning compliance operations, the role balances regulatory compliance responsibility with education, communication, and collaborative problem-solving. As a leader, this position builds trust, listens to concerns, and works alongside property owners, business owners, and City administration and departments to find fair and practical solutions. Ultimately, the role extends beyond enforcing regulations, it is about protecting the character of Dublin, strengthening community partnerships, and ensuring the city remains a beautiful, safe, and welcoming place. The Code Enforcement Supervisor manages Code Enforcement Officers and Zoning Inspectors in the enforcement of City Code. Ensures compliance and enforcement activities are provided in a fair and consistent manner. Administers licensing to include seasonal business, peddler/solicitor, charitable group fundraising, right-of-way solicitation, home occupation, short-term rentals, food trucks, and garage sales. Administers services provided by mowing contractors relative to grass/weed ordinance and abatement services. Interprets and determines the intent of City Code. Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not eligible for formal overtime compensation or formal compensatory time. Supervisory Responsibilities Supervises Code Enforcement Officers and Zoning Inspectors.Working at the City of Dublin is more than just a job – Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:Opportunity to earn premium-free medical, dental, and vision benefitsEmployer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)Healthy By Choice Wellness ProgramEmployer-provided Life InsuranceVacation, Sick, and Personal LeaveLongevity Pay after just four yearsTuition ReimbursementEmployee Assistance Program and Peer Support ProgramDublin Community Recreation Center Membership (Employee and their spouse)Deferred Compensation (optional retirement program)Ohio Public Employees Retirement (14% employer matching program)Examples of DutiesSupervises, mentors, and evaluates Code Enforcement Officers and Zoning Inspectors to promote consistent enforcement practices, professional development, and high-quality customer service. Establishes performance expectations, assigns workloads, and monitors progress toward departmental goals and service standards.Promotes supportive, solutions-oriented compliance and enforcement practices. Encourages staff to connect with residents, business owners, property owners and stakeholders with appropriate resources when barriers to compliance are identified, fostering an approach that balances regulatory accountability with education, compassion, and collaboration to achieve sustainable improvements and strengthen community well-being.Ensures all applicable provisions of the Ohio Revised Code, Ohio Administrative Code, Dublin Codified Ordinances and International Code Council (ICC) Property Maintenance Code are enforced in a uniform, consistent, and equitable manner.Plans, develops, implements and monitors inspection/enforcement work processes and procedures in order to achieve goals, objectives and work standards.Reviews reports for conformance to established procedures and methods and for consistency with code requirements.Issues "stop work" and "vacating of property" orders in conformance with City and International Property Maintenance codes; Oversees arrangements for training classes and advises personnel on such topics as code changes.Interprets and explains code provisions to City officials, boards, agencies, building managers, property owners, occupants and attorneys.Supervises the input and maintenance of records.Responds to escalated complaints and sensitive inquiries with professionalism, empathy, and a commitment to fair and practical resolutions. Works collaboratively to identify reasonable paths toward compliance while maintaining established standards.Attends neighborhood, civic association, and other meetings as necessary to provide information, receive community comments or input, address concerns, and promote awareness of City requirements.May accompany code enforcement officers on complicated or controversial inspections/investigations.Conducts investigations into reported non-compliance issues and routinely patrols in the community to ensure compliance; writes violation notices and conducts enforcement activities as required.Attends public, City staff, and other agency meetings to answer code enforcement related questions, and review pending enforcement actions.Administers permits for garage sales, right-of-way solicitation, peddler/solicitor, charitable group fund raising, home occupation, short-term rentals, food truck licensing, and seasonal business.Reviews inquiries and complaints and determine best method of resolution for responding to violations; issues citations and monitors the complaint and resolution process; supports Code Enforcement Officers on resolution of citations.Provides expert court testimony when required and coordinates enforcement efforts with other City Departments/Divisions and agencies.Performs other related duties as assigned.Typical QualificationsAssociate's Degree in Construction Management, Landscape Design, or other relevant field, or other comparable technical training in a relevant field and considerable zoning, landscape, or property maintenance code inspection/enforcement or other relevant experience, including considerable supervisory experience, or any equivalent combination of education and experience.Bachelor's degree in relevant field preferredAbility to clearly explain regulations, expectations, and enforcement decisions to residents, businesses, City officials, and other stakeholders in a professional and approachable manner.Ability to understand community concerns, consider different perspectives, and respond thoughtfully to questions, complaints, and requests for assistance.Ability to build partnerships with residents, neighborhood associations, businesses, and community organizations to promote compliance and preserve Dublin's distinctive character and quality of life.International Code Council (ICC) Property Maintenance and Housing Inspector Certification.ICC Code Enforcement Administrator Certification preferred.Thorough knowledge of property maintenance inspection practices and procedures.Knowledge of supervisory practices, principles, concepts, and methods.Physical Requirements Ability to conduct inspections on uneven, rough terrain, which may not have walk or driveways.Ability to withstand a variety of outdoor, climatic environments, including working outdoors in inclement weather conditions.Ability to move about the inside of an office space to access file cabinets and office equipment.Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.Must be able to remain in stationary position at workstation throughout scheduled workday.Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions.Ability to occasionally lift and move objects weighing up to 20 lbs.Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis.Ability to enter data into computer system in a sustained manner.Special Requirements Valid driver's license and a safe driving record.Other Requirements Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.Compliance with training directives established by supervisory/managerial personnel.Adherence to all applicable Federal and State safety laws, rules and regulations and City safety policies/procedures.Core CompetenciesComposure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during touch times, can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common grounds and get cooperation with minimum noise. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing Diversity: Manages all