Texas Tech University Health Sciences Center

  • HSC Office and Admin Wrkr

  • Texas Tech University Health Sciences Center
  • Lubbock, Texas 79410 United States View Map

Job Description

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HSC Office and Admin Wrkr
Odessa
46643BR

Position Description
A non-recurring job having an appointment for less than four and one-half months with a nature of work consistent with that found in an office or administrative environment.

Major/Essential Functions
  • Answer incoming patient calls promptly and professionally, providing exceptional customer service.
  • Assess patient needs, schedule appointments, document messages accurately, and route calls to the appropriate departments.
  • Create and maintain accurate patient charts, updating demographic and insurance information as needed.
  • Ensure timely and accurate documentation within the Electronic Medical Record (EMR) system.
  • Verify insurance eligibility through third-party websites and company systems.
  • Coordinate appointment scheduling and communicate effectively with front-desk staff and clinical teams to support efficient patient flow.
  • Maintain patient confidentiality and comply with HIPAA regulations, privacy standards, and company policies when handling sensitive patient information.
  • Follow call center guidelines, performance metrics, policies, and procedures while maintaining a high level of professionalism.




Required Qualifications
  • Due to the broad nature of work found in this job, minimum qualifications will be consistent with level and nature of work performed as determined by the hiring manager.
  • High school diploma or equivalent


To apply, please visit: https://apptrkr.com/9925827"">https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=926984

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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Texas Tech University Health Sciences Center

Texas Tech University Health Sciences Center

18067432865

About Us

Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).

Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.

Our Mission

As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.

Our Values & Culture

Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.

Compensation & Benefits

We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:

  • Comprehensive Health Plans and Other Core Insurance
  • State Retirement Programs and Pension Options
  • Retiree Insurance for Lifetime Medical Benefits
  • Continuing Education & Lifelong Learning Programs
  • Tuition scholarships for employees and their dependents
  • Leadership and Professional Development Programs
  • Mental and Physical Wellness Programs
  • Employee Recognition Programs and Longevity Pay

We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. 

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