Decision Intelligence Analyst

Summary

Turn data into better business decisions. CAPITAL Services provides end-to-end servicing for financial institutions nationwide. We are growing and looking for a Decision Intelligence Analyst to join our Portfolio Analytics and Risk team. We use data to optimize cardholder interactions at every touch point. You'll have opportunities to grow your analytical skill set while providing real value for the company and our customers. This is an onsite position located in our Sioux Falls, SD site.What you'll do A significant portion of this role revolves around recurring monthly forecasting, planning, and reporting activities. You'll develop expertise in acquisition performance while helping the organization make informed decisions through data-driven analysis.Responsibilities include:Forecasting expected performance for direct mail and digital acquisition campaignsSupporting acquisition planning by documenting strategies, coordinating products, and incorporating testing plansExecuting prospect selection processes for direct mail campaignsMonitoring campaign performance and identifying drivers of changing resultsComparing actual performance to forecasts and improving forecasting methodologies over timeSupporting a growing acquisition testing program and monitoring test resultsEvaluating digital acquisition performance and providing channel mix recommendationsMonitoring broader acquisition and portfolio performance trendsConducting analysis and translating findings into insights that support business and strategic decision-makingWe're looking for someone who Completed a four-year degree in a quantitative field such as mathematics, statistics, economics, engineering, computer science, data science, or a related fieldIs comfortable working with large datasets and analytical tools such as SQL, R, Python, or SASIs naturally curious and driven to understand how things work, what drives results, and find answers when something is unfamiliarCan balance recurring responsibilities with analytical investigationHas exceptional attention to detail and a commitment to producing accurate, reliable workCan assess the impact of changing products, strategies, and testing initiatives on performance and incorporate those factors into future forecasting assumptionsCan communicate findings clearly to both technical and non-technical audiencesEnjoys collaborating with teammates to solve business challengesIs knowledgeable about the credit industry (plus)We offer Projects to work independently and as part of a teamOpportunities to work with different departments on a variety of projectsObjective, data-driven team environmentComplex problem-solving opportunitiesPerformance incentive payCompetitive benefits package including health, dental, vision, 401K with company match up to 6%, tuition reimbursement, paid parental leave, 3 weeks of paid vacation, 11 paid holidays, and paid sick leaveAnd more!At CAPITAL, we are committed to connecting people with convenient purchasing power for life's needs. We value using data to make strategic decisions that drive our business forward. This unique approach is what sets us apart and enables us to better serve our employees, customers, and clients each day. Are you looking for a company who strategically uses data in all aspects of their business?#J-18808-Ljbffr

Job Description

Turn data into better business decisions. CAPITAL Services provides end-to-end servicing for financial institutions nationwide. We are growing and looking for a Decision Intelligence Analyst to join our Portfolio Analytics and Risk team. We use data to optimize cardholder interactions at every touch point. You'll have opportunities to grow your analytical skill set while providing real value for the company and our customers. This is an onsite position located in our Sioux Falls, SD site.What you'll do A significant portion of this role revolves around recurring monthly forecasting, planning, and reporting activities. You'll develop expertise in acquisition performance while helping the organization make informed decisions through data-driven analysis.Responsibilities include:Forecasting expected performance for direct mail and digital acquisition campaignsSupporting acquisition planning by documenting strategies, coordinating products, and incorporating testing plansExecuting prospect selection processes for direct mail campaignsMonitoring campaign performance and identifying drivers of changing resultsComparing actual performance to forecasts and improving forecasting methodologies over timeSupporting a growing acquisition testing program and monitoring test resultsEvaluating digital acquisition performance and providing channel mix recommendationsMonitoring broader acquisition and portfolio performance trendsConducting analysis and translating findings into insights that support business and strategic decision-makingWe're looking for someone who Completed a four-year degree in a quantitative field such as mathematics, statistics, economics, engineering, computer science, data science, or a related fieldIs comfortable working with large datasets and analytical tools such as SQL, R, Python, or SASIs naturally curious and driven to understand how things work, what drives results, and find answers when something is unfamiliarCan balance recurring responsibilities with analytical investigationHas exceptional attention to detail and a commitment to producing accurate, reliable workCan assess the impact of changing products, strategies, and testing initiatives on performance and incorporate those factors into future forecasting assumptionsCan communicate findings clearly to both technical and non-technical audiencesEnjoys collaborating with teammates to solve business challengesIs knowledgeable about the credit industry (plus)We offer Projects to work independently and as part of a teamOpportunities to work with different departments on a variety of projectsObjective, data-driven team environmentComplex problem-solving opportunitiesPerformance incentive payCompetitive benefits package including health, dental, vision, 401K with company match up to 6%, tuition reimbursement, paid parental leave, 3 weeks of paid vacation, 11 paid holidays, and paid sick leaveAnd more!At CAPITAL, we are committed to connecting people with convenient purchasing power for life's needs. We value using data to make strategic decisions that drive our business forward. This unique approach is what sets us apart and enables us to better serve our employees, customers, and clients each day. Are you looking for a company who strategically uses data in all aspects of their business?#J-18808-Ljbffr