Senior Analyst - Airport

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José - the Bay Area’s largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. In 2024, SJC welcomed nearly 12 million passengers and was rated California’s top-performing airport for on-time departures by Cirium. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport’s two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. In 2024, SJC celebrated 75 years of connecting the Bay Area with the world. For more information and to connect with SJC on social media, visit flysanjose.com.

Position Duties

The position of Senior Analyst in the Airport Operations Division provides support to the Airport in managing the administrative section of the Airport’s Operations Division. The Operations Division manages the daily operations of the Airside, Landside, Security and Terminal / Passenger Experience operations of the Airport, including the ID badging and Permit functions. This position will develop and manage the Operations Division and Airport Technology Services’ $35 million Operating Budget and $4 million Capital budget and supervises one Analyst to accomplish the administrative projects and tasks of the Division.

The Senior Analyst, Operations Division position responsibilities include, but are not limited to:

- Budgetary functions for the Operations Division and Airport Technology Services including managing the Division budgets, managing the purchasing and procurement processes, providing real-time budgetary analysis for Division staff;

- Coordinating with other Divisions and City Hall staff to assist Operations Division staff with contract management, procurements, RFP processes and auditing processes;

- Serve as the Division liaison to the City/Airport Employee Services staff regarding hiring and HR processes, analyze and track vacancies, training and appraisals for Division staff and make recommendations towards improvement in processes and procedures;

- Provide input and be involved in daily Operations Division activities, assisting staff communications, organization and operational efficiencies and customer service;

- Supervise professional and support staff, prioritizing and assigning work, conducting performance evaluations, ensuring staff receives well rounded training, and contributing to implementation of Airport strategic priorities;

- Oversees the implementation of program policies and procedures, provides training on program requirements and best practices, ensures administrative procedures are up to date and conducts continuous process evaluation and improvement to enhance customer service levels.

Salary Range: $118,460.16 - $144,318.72

The actual salary shall be determined by the final candidate’s qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.?

Selection Process

To apply, please complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. The final filing date for this job announcement is Tuesday, August 5, 2025 at 11:59 p.m.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at telkins@sjc.org.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .

DUTY

NO.

TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following:

FREQUENCY*

1.

Confers with department managers on the more difficult management/ administrative problems, supervises or leads in gathering facts and data for problem resolution; evaluates, prepares reports and recommendations for improved City departmental operations, services systems or organizational methods; implements goals, objectives and guidelines utilizing resources effectively to improve efficiency and effectiveness.

Daily/Several Times

2.

Prepares and monitors the department or division budget; prepares revenue estimates and forecasts; establishes fees and charges; prepares and monitors operating and capital budgets, grants, contracts, and other financial transactions.

Daily/Several Times

3.

Analyzes organizational structures, functions, procedures, and practices; provides analyses and recommendations of various kinds and levels of services provided by City government, authorized manpower, and other budgeted resources; recommends process improvements/alternative service delivery models.

Daily/Several Times

4.

Negotiates, develops contracts, grants and special funds to meet specific City or department needs; prepares bids and specifications; monitors timely fulfillment of deliverables by contractor/consultant, reviews compliance of contractor/consultant work progress and accuracy of consultant/contractor billing submitted for work completed.

Daily/Several Times

5.

Manages, supervises, or coordinates administrative and analytic staff support activities in a variety of departmental functions, providing the direct planning, management and monitoring of services in assigned area.

Daily/Several Times

6.

Consults with administrative, supervisory and line personnel of City departments in determining training and educational needs; establishes and monitors in-service training programs; conducts regular safety training programs for supervisory or line personnel; and participates in employee relations.

Daily/Several Times

7.

Confers with departmental officials to determine personnel needs and provide assistance on Human Resources services, including recruitment, classification and compensation studies, employment examinations, workers compensation, and performance management at a Department or City-wide level.

Daily/Several Times

8.

Uses automated data processing applications, including spreadsheets and databases, to analyze and present information; uses word processing software to review, revise and format documents for department needs and record keeping; uses e-mail system, calendaring and scheduling with effective, clear and concise written communication.

Daily/Several Times

9.

Supervises subordinate supervisory and other staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination, and disciplinary recommendations. Evaluates training needs and workload balance for staff and prepares plan for implementation.

Daily

10.

Ensures that the administrative function supervised is in compliance with complex federal and state laws, rules and regulations, and local codes and standards. Implements changes to processes required by changes in legislation.

Weekly

11.

Performs other related duties as assigned.

As Required

*Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As needed

Minimum Qualifications

(These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.)

Minimum Qualifications

Education and Experience

A Bachelor’s Degree from an accredited college or university and four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitution

One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work.

Required Licensing (such as driver’s license, certifications, etc.)

• Possession of a valid State of California driver's license may be required for some assignments.
  

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Other Qualifications

(Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.)

Basic Competencies

(Needed at entry into the job in order to perform the essential duties.)

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
• Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
• Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
• Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
• Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.
• Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction.
• Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 8/5/2025 11:59 PM Pacific

• 

• City of San Jose

• 408-535-1285

Show more