Job Summary Under general supervision, performs a wide variety of administrative and clerical responsibilities in support of the Bryan Animal Center.
Essential Job Functions - Acts as the first point of contact as customers enter the facility, courteously responding to questions.
- Assisting with animal surrenders, adoptions, and/or the redemption of animals in accordance with animal control laws and departmental procedures.
- Issues animal licenses and maintains proper documentation.
- Performs general administrative/clerical functions such as responding to the main phone lines, charging applicable fees and issuing receipts, composing or completing a variety of documents (paperwork, forms, correspondence, reports, etc.), filing, copying, scanning, processing mail, ordering supplies, and performing other general office related responsibilities as assigned.
- Properly records inquiries made by the public regarding lost and found animals as well as other related activities.
- Takes digital pictures of animals up for adoption and keeps the Petfinders.com website updated. Performs regular updating of the department website.
- Assists with the care of animals and keeping the facility clean and orderly.
- Processes departmental invoices and purchase requisitions and ensures proper documentation is provided.
- Performs records management for the department by organizing and maintaining paper and electronic records and files, scanning documents into City’s imaging system (Laserfiche), and ensuring compliance with records retention guidelines.
- Maintains a high level of understanding of interdepartmental processes to assist in facilitating appropriate communication and referral of tasks.
- Troubleshoots office equipment issues and schedules maintenance with the IT Department or the appropriate equipment vendor, as needed.
- Assists with special projects and other related duties, as assigned.
- Responds regularly and promptly to work.
Minimum Qualifications Required:
- High School Diploma or GED .
- Must possess at least two (2) years of directly related office experience performing administrative, clerical, financial, or similar office support responsibilities in a professional office environment.
- Must be familiar and comfortable working with various breeds of dogs, cats, and other animals with various temperaments.
Preferred:
- Vocational training or college-level coursework in business or a similar field of study.
Equivalent combinations of education, experience, certification and training may be considered.
Licenses, Certifications & Special Requirements - Must possess fluent verbal and written bilingual skills (English/Spanish).
- Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.