Event Coordinator

Job Summary

Plans, organizes and coordinates activities for a wide variety of events at outdoor sites and venues throughout the City, including Santa Monica Beach, Pier and the Annenberg Community Beach House. Communicates event requirements to division lead staff, venue staff and other City departments.

SUPERVISION

Receives administrative supervision from the Director of Recreation & Arts and/or designee who outlines work assignments, occasionally reviews work in progress and periodically reviews work upon completion. Exercises technical and/or functional supervision over administrative and event staff.

Representative Duties

Plans and independently coordinates the most complex events within the Division, including events which require extensive client contact, span over multiple days and locations and require heavy administrative details.

Responds to client and patron inquiries and assists potential clients in achieving their desired event goals. Conducts tours for prospective clients.

Assumes responsibility for booking events, reserving facility space and requesting contract preparation.

Assists in the development and implementation of marketing and sales strategies to generate leads and support future prospects for City venues.

Prepares and composes a variety of written materials including proposals, permits, invoices, reports, scaled diagrams, event billing and cost estimates, and other documents pertinent to venue services.

Obtains, documents and communicates event requirements, including technical, physical set up, parking, insurance, electrical, telephone and labor needs to operations staff.

Serves as liaison between the venue, client and patrons, and ensures compliance with terms of the contract, City policies and procedures City, County and State, fire and health regulations and safety codes.

Remains accessible during assigned events, responding to and resolving event problems or complaints from clients and patrons, maintaining a high level of customer service.

Conducts research, studies and surveys and makes policy and procedure recommendations.

Exercises technical and/or functional supervision over venue services assistants and operations staff.

Coordinates and documents the delivery of equipment to City departments.

Oversees and coordinates venue communications including website, event calendar, newsletters, electronic signs, brochures and informational materials.

Performs other duties, as assigned.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Principles and techniques used in planning and coordinating service requirements for a variety of exhibits and theatrical, educational, entertainment, sports and industrial events

Public safety, emergency principles, health and fire codes, and related federal, state and municipal laws and regulations governing public assembly facilities

Operation specific safe work practices and procedures and applicable Cal OSHA regulations

Basic public relations, diplomacy, conflict resolution and customer service skills. crowd control principles, security, concession service, parking and operation needs of events

Event bookkeeping and accounting principles and procedures of estimating event costs

Principles and procedures of event layout and floor space planning

Event scheduling and booking principles and procedures

Ability to:

Communicate effectively both orally and in writing

Write effective reports, business correspondence and financial summaries

Effectively present information and respond to questions from clients, patrons, City staff and the public

Provide effective customer service

Creatively foresee, analyze, and resolve problems in a timely manner

Anticipate, schedule and coordinate equipment, operations, and service needs for a variety of events

Read and interpret blueprints and floor plans with a variety of instructions furnished in written, oral diagram, or schedule form

Calculate figures and amounts such as proportions, percentages, area, circumference, and volume

Function independently and as a member of a team, often under pressure.

Monitor the quality of service provided to clients and make recommendations regarding improvements in order to retain and attract clients

Work within tight, frequently changing, multiple deadlines

Ensure staff are compliant with all safety regulations and procedures

Maintain accurate, accessible correspondence and financial records

Effectively use a Window-based computer system, using Word and Excel

Establish and maintain effective and cooperative working relationships with City employees, officials, contractors, outside agencies and the general public

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches

Skill in:

Using a personal computer and applicable software applications

Working effectively with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities and approaches

Minimum Qualifications:

Option A

Education: Graduation from an accredited college or university with an associate’s degree in business or p ublic administration, arts management, theatrical production, recreation administration or a closely related field. AND

Experience: Three years of recent, paid work experience assisting with and/or planning and coordinating events. Experience coordinating events in a public or private community-oriented assembly facility is desirable. Experience must have included heavy public contact. Additional relevant work experience may be substituted for the required degree on a year-for-year basis.

OR

Option B

Education: Graduation from high school or the equivalent. AND

Experience: Five years of recent, paid work experience planning and overseeing events. Experience coordinating events in a public or private community-oriented assembly facility is desirable. Experience must have included heavy public contact.

Licenses and Certificates :

Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

WORKING CONDITIONS :

Work is routinely performed indoors in a home office or work office setting in accordance with the City’s Hybrid Workplace Policy. Off-site assignments and irregular work hours are frequently required. Position may require working on the weekends and in the evenings when events take place. May be required to wear a uniform while working. Physical demands may include bending, kneeling, squatting, sitting, running, standing, climbing and lifting moderate weight.

Supplemental Information

HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note , applications may be rejected if incomplete. Résumés, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

NOTE: You must submit a copy of your college diploma/transcript with your application. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. All materials must be received in the Human Resources Department no later than close of business on the application closing date. Failure to do so will result in your application being disqualified. You must upload and attach a scanned copy of your transcripts or diploma to your on-line application.

SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate:

Training & Experience Evaluation
Oral Interview

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

BACKGROUND INVESTIGATIONS :
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.

Closing Date/Time: 9/5/2025 5:30 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• City of Santa Monica

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