Operations Technology Engineer

Position Description

Environmental Services is looking for an Operations Technology Engineer, to join the Electrical and Instrumentation team in our Operations & Maintenance Division. This position is a member of a team of three Operations Technology Engineers who have the primary oversight for Environmental Service’s Plant Control System. The Operations Technology Engineer, is responsible for the maintenance, and troubleshooting of all Environmental Services’ facilities' control systems, private data networks, and access control systems This position requires a high level of technical expertise to support the critical functions of the Plant Control System including Data Historians, Virtual Machines, Database, Control System environment, and Cyber Security best practices and monitoring within the control system environment of Control Centers of various Environmental Services facilities.

Job Responsibilities:

• Respond to technical support queries from Operational Systems users.
• Support virtual computing hosting platforms.
• Provide support to Control Systems as required to support Utility operations.
• Participate in small scale maintenance and upgrade projects for Operational Systems
• Coordinate with affected business units to design and implement projects to minimize impacts and downtime.
• Support Microsoft Active Directory, policies, and configurations
• Schedule departmental and vendor/contract resources as required.
• Participate in inter-departmental business case development resource teams to provide guidance for operational technology requirements.
• Support the development of cost models and estimates for proposed software/ technology solutions including hardware, software, installation, and future recurring maintenance costs and organizational impacts; identify and quantify benefits of proposed solutions; analyze potential risks and possible mitigation strategies related to operational technology.
• Develop functional and technical specifications for Operational Systems technology initiatives.
• Develop and implement automation routines to support maintenance tasks.

Qualifications

Minimum Education*
Bachelor's degree in electrical engineering, computer science or directly related field

Minimum Experience*
2 years of computer network, communications engineering or industrial controls experience

Licensing, Certifications and Other Requirements
As Assigned:
Washington State Driver's License

Depending on assignment, some positions may require the ability to pass additional background checks and / or obtain additional certifications, with maintenance thereafter

*Equivalency: 1 year of experience = 1 year of education

Knowledge & Skills

First response to system failures through participation in on call rotation in a 24x7 data
center environment.

Desirable Qualifications:

• Experience with operational IT infrastructure support systems operations including management, backup/recovery, antivirus, and system monitoring/logging.
• Experience working in the utility industry on regulated systems.
• Experience with Rockwell Control System, Data Historian and Genetec Security Systems.

Selection Process & Supplemental Information

City of Tacoma Commitment to Diversity and Inclusion

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

The City of Tacoma believes that diversity of thought, background, and experience contributes to our success and innovation. If you’re passionate about this role and our mission, we encourage you to apply. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

Interested individuals should apply online by completing the application and attaching a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process.

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

Compensation & Benefits

Pay Details:

Hourly Rate: $45.87 - $64.60

Annual Salary: $95,409.60 - $134,368.00

Employee Benefits | City of Tacoma

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 9/5/2025 5:00 PM Pacific

• 

• City of Tacoma

• 253-591-5400

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