IT Analyst I/II Server Design & Administration

Description

THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

INFORMATION TECHNOLOGIES
The Information Technologies staff delivers creative, practical solutions and services in support of the current and future technological needs of El Dorado County. The Server Administration Division provides technical support for servers throughout the County, including: server security, hardware and software specifications and configurations, installation and customization, troubleshooting and maintenance, and coordination with vendors, when required, for problem resolution.

THE OPPORTUNITY
We are seeking a motivated and versatile IT Analyst to join our dynamic IT team. This role is responsible for supporting and administering key IT systems, including Active Directory, Windows Server administration, VMware virtual servers, and enterprise backup solutions such as Rubrik. The IT Analyst will also contribute to documentation, process improvement, and team collaboration while ensuring the reliability, security, and efficiency of our environment. Support and maintain computer systems infrastructure, including servers, desktops, and third-party software, while analyzing requirements and developing client/server architectures, performing related duties as assigned.

The selected candidate will have the opportunity to:

• Administer and support Active Directory, Windows Servers, VMware virtual servers, and Rubrik backup systems
• Monitor system health, respond to incidents, and proactively address potential issues
• Deploy, configure, and manage virtual server in VMware
• Perform backup monitoring, testing, and recovery operations
• Create and maintain clear documentation for procedures, troubleshooting, and configurations
• Collaborate with team members to support departmental initiatives and provide cross-coverage
• Participate in IT projects and provide technical expertise to support organizational goals
• Maintain a strong focus on security, reliability, and efficiency in all work performed
• Perform a diverse range of professional, analytical duties in the design, engineering, enhancement, administration, and maintenance of County information technology servers and related systems, including server hardware and infrastructure applications
• Provide professional customer support for system-related software and/or hardware issues, needs, or requirements. Interact with clients to analyze system requirements; recommends technology solutions to improve operations
• Determine needs and develop/design plans and proposals to meet the needs of department or enterprise infrastructure client/server users.
• Plan, determine requirements, build, test, implement, maintain, and enhance department or enterprise desktop computer systems.
• Coordinate and collaborate with counterparts in other classifications to integrate desktop computer systems for operability over multiple platforms and technologies.

For a full description of duties and responsibilities, please review the job description here.
IDEAL CANDIDATE STATEMENT:
The ideal candidate is a well-rounded IT professional with strong technical skills and a proactive mindset. They bring hands-on experience in server administration, virtualization, and enterprise backup systems, and are quick to analyze and resolve issues. They consistently produce clear documentation and communicate effectively with both technical and non-technical staff. Most importantly, this candidate takes initiative, seeks additional assignments, identifies process improvements, and learns new technologies to support the team and further contribute to the success of the organization.

DESIRED SKILLS AND EXPERIENCE:
Technical Expertise

• Strong knowledge of Active Directory (user/group management, GPOs, authentication troubleshooting).
• Hands-on experience with Windows Server administration (installation, patching, performance, monitoring, troubleshooting).
• Familiarity with VMware virtual server deployment and management (creating/managing VMs, snapshots, resource allocation).
• Experience with backup and recovery technologies, preferably Rubrik or equivalent enterprise class backup solutions.
• Understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls) to support troubleshooting.
• Ability to create and maintain clear technical documentation.

Soft Skills & Collaboration

• Strong problem-solving and analytical skills; able to troubleshoot complex issues independently.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical staff.
• Proven ability to work collaboratively on a team, share knowledge, and contribute to a positive team culture.
• Demonstrated ability to take initiative; proactively seeking work, learning new technologies, improving processes, and supporting colleagues.

• Dependable, organized, and accountable

Bonus Qualifications

• Experience with scripting or automation (PowerShell preferred).
• Familiarity with ITIL processes and ticketing systems
• Experience administering and troubleshooting MS Exchange Online environments

Human Resources will assess your application to determine if you are minimally qualified using the following recommendations:

Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying.

Information Technology Analyst I - Server Design and Administration:

Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field. Possession of one or more approved nationally recognized industry-specific technology certifications may be substituted for some or all of the education.

OR

Four (4) years of professional experience providing desktop computing administration, or support within an enterprise environment, operating systems analysis/design, data network analysis and design, systems analysis and design, or systems engineering or similar field in a multi-platform information systems environment.

Information Technology Analyst II - Server Design and Administration:

Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field; possession of one or more approved nationally recognized industry-specific technology certifications may be substituted for some or all of the education; and

EITHER

Three (3) years of professional experience providing analytical support for enterprise or departmental servers and platforms;

OR

Two (2) years of professional experience at a level equivalent to the County's class of Information Technology Analyst I - Server Design and Administration.

Licenses and Certifications:
Possession of or ability to obtain and maintain, a valid California Driver's License by time of appointment and a satisfactory driving record.
Click here to view the minimum qualifications for IT Analyst I/II-Server Design & Admin, as well as the physical, environmental, and working conditions.

SUBMIT YOUR APPLICATION
Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, contact Kim Rose in Human Resources at Kimberly.Rose@edcgov.us.

Click Here to get tips for applying with the County.

RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

Training and Experience Review:

A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. Do not refer to resumes, cover letters, or other documentation, as they will not be reviewed.

Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.

For more information on the recruitment process, click here.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for Information Technologies Analyst I/II - Server Design & Administration . This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer.

If you are interested in the position of Information Technologies Analyst I/II - Server Design & Administration within the County, please submit your application.

We currently have the following vacancy:

• One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA.

Click here for Frequently Asked Questions.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.

As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just:

• 40 miles from Downtown Sacramento
• 50 miles from Sacramento Airport
• 129 miles to San Francisco

Here are a few of the many activities and events available throughout El Dorado County:

• Hiking, Camping, Fishing, Boating, and Watersports
• Skiing and Snowboarding
• Live Music and Music Festivals
• Local Craft Breweries and Wineries
• El Dorado County Fair
• Placerville Speedway
• Farm to Fork Restaurants
• Local Shopping Gems

Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information.

CHECK OUT OUR VIDEO TO LEARN MORE!

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:

• Medical
  
• Dental
  
• Vision
  
• Flexible Spending Accounts - FSA & HSA
  
• Employee Assistance Program (EAP)
  
• Basic Life Insurance
  
• Long Term Disability (LTD)
  
• County sponsored Wellness program
  
• Discounts on gym memberships
  

For your Financial Future:

• CalPERS Retirement
  
• Deferred Compensation (457) Plans
  
• Optional Life Insurance
  

For your Work/Life Balance:

• Paid Holidays
  
• Floating Holidays
  
• Vacation and sick leave accruals
  
• Personal and bereavement leave
  

Below is a comprehensive benefit summary based on full-time, regular employment for the bargaining unit to which this classification is assigned.

Revised 1/2025, valid until modified by successor MOU or negotiated agreement.

To learn more about the benefits offered by the County of El Dorado please visit our website located here .

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.

Closing Date/Time: 9/16/2025 11:59 PM Pacific

• 

• County of El Dorado

• 530-621-5565

Show more