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Job Description
Position Description
Are you an experienced leader in cybersecurity and IT operations who thrives on ensuring system security and audit readiness? Do you have the vision to safeguard one of California’s largest and most impactful statewide technology systems? Are you ready to bring your expertise to a senior leadership role where your decisions directly influence the security operations of a system serving all 58 California counties? If so, CalSAWS invites you to apply today to join our team as Security Operations Manager!
Position Information
The Security Operations Manager will provide senior-level leadership and oversight for CalSAWS information security operations, ensuring system security, compliance, and audit readiness across the statewide platform. This role is responsible for directing the development, execution, or approval of key security processes, including:- Incident Response & Threat Vulnerability Management
- Security Architecture
- Governance, Risk, and Compliance (GRC)
- System Security Plans (SSPs)
- Access Control
The Ideal Candidate Will:- Demonstrate proven leadership experience managing or directing complex security initiatives.
- Possess the ability to independently analyze issues and identify solutions.
- Foster collaboration across stakeholders.
- Possess effective communicator with strong active listening abilities, who displays tact and professionalism, presenting information clearly and concisely across a wide range of audiences.
- Bring strong organizational and management skills, with the ability to guide diverse technical teams.
- Possess experience preparing and overseeing security compliance documentation, system operations reports, and audit readiness.
- Bring proven experience in security incident response and threat vulnerability management.
- Support the CalSAWS’ mission to maintain and evolve a unified statewide system.
- Preferably bring prior state and/or local government experience.
Hybrid and Travel Expectations
CalSAWS supports a hybrid/remote work model, with expectations of onsite work on a regular basis.
All positions may be subject to some short-term travel in order to conduct project business with the State and counties. The CalSAWS project office is currently located in Gold River, CA and is expected to open an office in Norwalk, CA in the near future.
Who is CalSAWS?
The California Statewide Automated Welfare System (CalSAWS) is the largest county-based human services system in the nation. In June 2019, all 58 California counties formed the CalSAWS Consortium as a Joint Powers Authority (JPA) to govern system operations and represent the collective interests of every county.
As of October 2023, CalSAWS successfully unified all counties into a single statewide system. CalSAWS is now in its Maintenance and Operations (M&O) phase, ensuring reliable, secure, and efficient system functionality for millions of Californians. The organization is currently transitioning vendor contracts in phases, with infrastructure services completed in July 2025 and Maintenance and Enhancements (M&E) services scheduled to conclude by January 2026.
CalSAWS plays a vital role in enabling counties to deliver essential services effectively and securely, making this position a critical opportunity to contribute to California’s statewide public service mission.
Examples of Duties
Link to full job description: https://www.calsaws.org/wp-content/uploads/2025/09/CIT-0100-25-Security-and-Operations-Manager.pdf
Typical Qualifications
TRAINING AND EXPERIENCE:
Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or related field AND five (5) years of progressively responsible experience in IT operations, systems security, or infrastructure management, including two (2) years of supervisory or technical leadership experience.
-OR Four (4) years of experience as an Information Technology Manager I or equivalent in public agency operations overseeing security protocols and enterprise systems.
-OR Four (4) years of experience in managing the security design, implementation, and maintenance of large-scale enterprise systems with at least two (2) years of supervision of technical staff in a multi-agency environment.
PREFERRED CERTIFICATIONS:- CISSP - Certified Information Systems Security Professional
- CISM - Certified Information Security Manager
- ITIL Foundation (v3 or v4)- Information Technology Infrastructure Library
- PMP - Project Management Professional
- GIAC Security Essentials (GSEC) or similar cloud/DevSecOps-related certifications (optional)
Supplemental Information
BENEFITS and SALARY INFORMATION:
SALARY: $10,206.08 - $ 16,203.71 depending on experience
For information on benefits through RGS employment - https://rgsjpa.org/rgs-employees-assigned-to-calsaws/
EMPLOYMENT: For candidates employed with a county in California who are not able to support a staff member on the CalSAWS project, the CalSAWS Consortium contracts with Regional Government Services (RGS) to provide staff for the consortium. Hires from this recruitment and selection process are expected to work for the CalSAWS Consortium through the contract with Regional Government Services (RGS), who provides staff for the consortium.
APPLICATION PROCESS AND SELECTION PROCEDURE:
Ready to take the next step? Email Careers@CalSAWS.org to join CalSAWS as Security and Operations Manager and be part of shaping the future of statewide technology and security!
Application Deadline - September 30, 2025
To apply email Careers@CalSAWS.org and attach your resume.
All submissions will be reviewed by CalSAWS, with interviews scheduled for the most qualified candidates.
For questions contact - Jennifer Smith at SmithJA@CalSAWS.org
CalSAWS is an Equal Opportunity Employer
Closing Date/Time: 9/30/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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Regional Government Services
Show moreOUR HISTORY
Regional Government Services Authority (RGS) is a Joint Powers Authority (JPA) serving the needs of cities, counties, special districts, joint powers authorities, and other governmental entities since 2002. RGS works exclusively for the benefit of public agencies, providing a ready source of support and consulting services to meet the needs of its partner agencies in a broad range of disciplines and to help local governments meet three challenges:
- Decreasing revenues
- Increasing demands (and costs) for services, and
- Loss of experienced staff.
Local government leaders knew that these challenges were likely to continue, so agencies would have to work together – uniting not only their voices but their resources to advocate and become more efficient. The idea behind the creation of RGS was to form an agency that would help local governments share expertise and improve efficiencies. This was an emerging need. It did not require that each agency hire full-time staff. With the creation of this JPA, agencies could, in effect, share expertise through a third-party.
WHO WE ARE
Today, RGS is governed by several member agencies, all with the common goal expressed in the JPA’s MISSION STATEMENT: To provide quality, innovative, cost-effective services exclusively to public agencies. In November 2020, the 5-year Strategic Plan was adopted. Current member agency representation can be found on the Board of Directors page of this website.
RGS developed a highly flexible platform of administrative support, benefit plans and programs that could serve the diverse needs of cities, special districts, counties and other joint powers authorities. Flexibility was vital because the needs of partner agencies varied and because RGS services were 100 percent fee-based. Thus, RGS costs have always been able to ramp up or down quickly, as demand changed.
To further understand RGS main service lines, please see the RGS Services Brochure or the Services area of the website.
To view the RGS Org Chart click here.
Regional Government Services Authority was formed under Section 6500, for the purpose of providing local governments with administrative, staffing and advisory services. RGS has now served over 300 cities, special districts, joint powers authorities and other local governments and non-profits that support local governments.
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