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Job Description
Job Summary
Under general supervision, performs specified parking billing, collections, and related tasks in connection with the receipt and balancing of monies received for all city parking. Prepares invoices, monitors parking revenue budget and prepares daily past due notices, prepares and posts journal entries, posts charges and other financial data to the general ledger, balances general ledger accounts, UpSafety parking software, passport kiosks, and online payments, and establishes memos, parking applications, and new permits yearly.
FLSA Exemption Status: Non-Exempt
Examples of Duties- Issue and maintain all reserved and unreserved parking within the city.
- Issue and maintain Residential Permits
- Issue and maintain Uptown Lease Parking.
- Manage and update information within the Up Safety data systems
- Post all online payments.
- Understand and follow the appropriate DMV (Department of Motor Vehicle) guidelines.
- Mail delinquency notices to unrenewed lease owners.
- Prepare and generate Collection Agency Reports.
- Generate Parking Notices files for third-party bank
- Manually entry of handwritten parking citations.
- Transfer all payments within Up Safety to the Enterprise Resource Planning (ERP) system.
- Prepare and send past due accounts to Debt Set-off
- Enter transactions into a computer and balances customer records for accuracy.
- Prepare, compute, and maintain daily balances and listing of collections.
- Receive and respond to customer requests and complaints and explains related policies.
- Receive and respond to requests from City Council, and city departments as they relate to parking.
- Assist with maintaining necessary parking permits and supplies.
- Assist with exporting invoices through Up Safety, eCommerce, and Laser Print.
- Assist with the preparation of annual and month-end reports.
- Prepare daily turnover for bank deposits as needed.
- Assist in the collection of various municipal receipts as needed.
- Prepare a variety of related records, reports, and clerical functions.
- Prepares Tax Refunds for City Council Agendas
- Maintain and update parking website
- Cross-train on other related duties as required.
- Perform other duties as assigned.
Minimum Qualifications
Education and Experience:- High school diploma or GED; and
- 6 months of accounting or closely related field. Experience in governmental settings preferred.
- 1- 2 years of managing & maintaining centralized billing systems and miscellaneous receivables preferred.
- Certification in accounts receivable and miscellaneous billing or other related certification by a recognized professional association is preferred.
Knowledge, Skills, and Abilities:
Knowledge of:- parking billing/collection practices and debt setoff filing;
- principals and processes for providing good customer service;
- administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- electronic equipment, computer hardware and software
- cash handling and balancing processes
Ability to:- operate computerized accounting, spreadsheet, and word processing programs at a highly proficient level.
- make arithmetical calculations quickly and accurately.
- handle multiple tasks simultaneously under strict deadlines.
- operate assigned office equipment.
- prepare and maintain accurate records and reports.
- communicate clearly and effectively verbally and in writing.
- establish and maintain effective working relationships with other employees.
- work corporately with City officials, other employees, and the general public.
- work safely without presenting a direct threat to self or others.
- meet mental and physical demands of the job.
Special Requirements- Valid N.C. Driver's License and an acceptable driving record.
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.
Closing Date/Time: 10/7/2025 11:59 PM Eastern -
ABOUT THE COMPANY
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City of Greenville
Show moreAbout Greenville
Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company.
As the hub of eastern North Carolina, Greenville is that place.
Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque.
Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice.
Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind.
If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season.
Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong.
True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different.
There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event.
But they’re not faceless crowds.
There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium.
But our noise makes your spirits soar.
In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.
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