IT Application Analyst Senior - Financial Services

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Who We Are:
Our department provides a variety of financial services and programs. Austin Financial Services (AFS) serves residents, vendors, and City departments.

Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.

Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.

As an internal support function within the larger City organization, AFS is proud to serve and act as a leader in financial management to its partner departments.

Why Join Us?

Meaningful Work
Contribute to projects that improve the lives of the people in our community.

Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress in a variety of financial programs.

Professional Growth and Development
Achieve your professional goals. FSD offers opportunities to advance in multiple career paths, as well as a wide variety of learning opportunities.

Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.

Hybrid Work Environment
The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 60%/week. Work schedules are implemented to meet department requirements and are subject to change based on business needs.

Health and Wellness
The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally well. For employees that are covered, this includes low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more.

Job Description:

IT Application Analyst Senior - Financial Services Department

Purpose:

Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems. payroll and financial applications. This position is eligible for remote work with approval.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Researches, analyzes, architects, develops, implements and configures technological solutions.
  
• Administers, monitors, and maintains one or more IT systems.
  
• Investigates and analyzes complex business requirements.
  
• Provides impact analysis and recommends appropriate solutions.
  
• Identifies opportunities for asset reuse across multiple projects.
  
• Responds to issues from the user community.
  
• Prepares and maintains documentation related to the development and maintenance of systems.
  
• Participates in the development of business process models and data flow diagrams for all levels of the organization.
  
• Performs bug tracking and quality assurance tasks.
  
• Develops and maintains disaster recovery plans.
  
• Develops and/or delivers training.
  
• Creates and prepares reports and analysis.
  
• Installs new software releases and/or upgrades.
  
• Establishes IT policies, procedures and security requirements.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide technical or project leadership, training, and technical guidance to others.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
  
• Knowledge of IT policies, procedures, and security requirements.
  
• Knowledge of database design principles.
  
• Knowledge of creating process models and data flow diagrams.
  
• Skill with computers and computer systems.
  
• Skill in analyzing information and evaluating alternatives.
  
• Skill in documenting and maintaining application and process or configuration information.
  
• Skill in providing system/application administration.
  
• Skill in identifying complex problems and reviewing related information.
  
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
  
• Skill in using a structured query language.
  
• Skill in providing mentoring, guidance, and training of personnel.
  
• Skill in coordination of activities of others.
  
• Ability to serve as a technical lead for development and support of one or more IT systems.
  
• Ability to apply analytical reasoning to complex problems.
  
• Ability to multitask and to work effectively in a team or as an individual contributor.
  
• Ability to communicate effectively orally and in writing.
  
• Ability to meet deadlines and effectively communicate the status of assignments.
  
• Minimum Qualifications:
  
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to thejob plus two (2) years experience.
  
• Experience may substitute for education up to four (4) years.
  

Licenses and Certifications Required:

• None.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years' experience.
  
• Experience may substitute for education up to four (4) years.
  

Preferred Qualifications:

• Experience in managing and supporting Payroll, HR, or Scheduling and Timekeeping applications.
  
• Experience with Workday HR/Payroll modules and/or UKG timekeeping application applications.
  
• Experience supporting end users and troubleshooting software issues.
  
• Experience helping to gather user and system requirements and developing documentation.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

Position Overview :

This position will be within the City's Financial Services IT group, which is responsible for the management and support of the City's financial, payroll, and timekeeping systems, databases, internal and external web applications, desktop and network support. This position will require the applicant to work cohesively in a teleworking team environment. The individual in this role will support custom applications and interfaces and support the City's SaaS payroll and financial applications. This position is eligible for remote work with approval within the state of Texas.

Pay Range:

$75,930.00 - $96,430.00

Hours:

Monday - Friday; 8:00 a.m. to 5:00 p.m.

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Location:

124 West 8th Street Austin TX 78701

Application Details:

• A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.
  
• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
  
• A résumé is required but will not substitute for a complete COA employment application.
  
• Incomplete applications will not be considered.
  
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
  
• Use of AI is strictly prohibited to respond to the application and during the interview process.
  
• Ple ase be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.
  

Additional Details:

• Austin Financial Services may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
  
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
  
• This position will require a pre-employment Criminal Background Investigation (CBI).
  
• If you are selected as the top candidate for a position, we may contact your current and former employer, as well as the references listed in your application.
  
• If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.
  

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

90 Day Provision for Additional Vacancy:

When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-20

• 

• City of Austin

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