Job Description
Description
THE CITY OF TUSTIN:
Tustin is a vibrant and charming city nestled in the heart of Orange County. It remains true to its quaint heritage while warmly welcoming neighbors and planning for purposeful growth in the future. Called home by a passionate and diverse community, Tustin is a place for all generations and every walk of life. Behind this beloved community, there is a team of practiced public servants who steward the City’s future while maintaining its unique charm and rich history. By balancing the needs of today with optimism for tomorrow, the City of Tustin works to realize its vision of a safe, high-quality and thriving community.
THE POSITION:
If you are are a detail-oriented individual who enjoys working outdoors, apply to join our team as a Water Meter Reader. As a Water Meter Reader, you will be responsible for accurately reading and recording both residential and commercial water meters on an assigned route. The nature of the work requires an ability to work independently, as well as an ability to deal courteously and effectively with others while representing the City in a positive manner. Examples of duties can be found below.
THE RECRUITMENT PROCESS:
Application materials will be reviewed to evaluate each candidate's qualifications for the position and determine which applicants will continue in the selection process. Those who are determined to be qualified will be invited to participate in a written examination. An overall evaluation of each candidate's score on the written examination, and their training and experience, will be considered in determining who advances in the selection process to a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.
Examples of Duties
Duties may include, but are not limited to, the following:
• Reads water meters of residential, industrial, and commercial water utility customers and records the data using an electronic hand-held device
• Enters meter readings into a database and prints usage reports; reviews reports for irregularities
• Inspects meters and related equipment for damage; reports damage or safety hazards to supervisor
• Performs customer service field duties such as providing turn-on and shut-off service to water meters and re-reading meters to resolve discrepancies
• Travels to and from customer water meters along an assigned route by driving a City vehicle and walking long distances
• Responds to and/or resolves routine questions and requests for assistance from customers; refers more complex matters to supervisor as necessary
• Performs minor maintenance and repair of water meters and related equipment
Minimum Qualifications
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:
Education and/or Experience:
Graduation from high school and one (1) year of experience in a position involving extensive customer service or public contact.
Licenses and/or Certificates:
Possession of a valid Class C California driver's license and an acceptable driving record. A valid Water Distribution System Operator Certificate (Grade D-1 or above), issued by the California State Water Resources Control Board, is required within one (1) year of appointment.
Special Requirements:
Satisfactory results from a background investigation, physical examination and administrative screening.
Working Conditions & Physical Demands
Physical Demands:
Position requires prolonged standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and coordination, and color vision in driving vehicles, operating equipment and using tools in a safe manner. Acute hearing is required when working around traffic and equipment. The employee is subject to uncomfortable outdoor working conditions such as heat, cold, and humidity.
Mental Demands:
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data; work independently; and interact with the general public, City staff, and others encountered in the course of work.
WORK ENVIRONMENT
The employee primarily works outdoors and is subject to working in inclement weather conditions. There is exposure to the hazards associated with working around street traffic. The noise level in the work environment may occasionally rise above 85 decibels due to construction and traffic along the assigned route.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
The City of Tustin offers a comprehensive compensation and benefit program that includes:
FLEXIBLE BENEFIT PLAN
The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2 is $2050 per month.
The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans.
RETIREMENT
Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City.
Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 7.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution).
DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program and the City contracts with Nationwide Retirement Services.
GENERAL LEAVE
General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service.
HOLIDAYS
The City has 13 paid holidays per calendar year.
LIFE INSURANCE
Full-Time employees receive a $100,000 life insurance policy.
LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident.
ALTERNATIVE WORK SCHEDULE
The 9/80 alternative work schedule is available for most full-time positions.
RETIREE HEALTH INSURANCE
Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service.
TUITION REIMBURSEMENT
After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university.
EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services.
MEDICARE
All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%.
SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
SPECIALITY PAY
The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Water Certificate Pay, Stand-by Pay, Call-Back Pay, and Shift Differential.
Closing Date/Time: 10/13/2025 5:00 PM Pacific