Administrative Support Assistant - Educator Certification

State of Missouri
Jefferson City, Missouri United States  View Map
Posted: Oct 17, 2025
  • Salary: $34,440 per Year USD
  • Salary Top:34440
  • Full Time
  • Clerical and Administrative Support
  • Education and Training
  • Job Description

    Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

    Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101.

    Why you’ll love this position:

    Educator Certification issues educator certificates to all educators who work in the state’s school systems, as well as assisting with the review of certificate-holders who are charged with misconduct.

    • Works as a certification call center representative responsible for answering calls and assisting with inquiries.
    • Opens and processes incoming educator certification mail.
    • Scans and files of all documentation received from educators.
    • Answers and directs certification telephone calls and correspondence to appropriate staff.
    • Collects, verifies, and enters data for issuance of educator certificates.
    • Answers e-mail inquiries from educators, school administrators, university/college staff, and others regarding certification requirements, content area specifications, rules, and regulations.
    • Assists in greeting office visitors, ascertains purpose of visits, furnishes general information, and takes and relays information.
    • Monitors the certification call center.
    • Assists school districts, universities/colleges, and individuals on the status of educators' certificates.
    • Assumes other duties as assigned.
    • Demonstrate regular, reliable, and engaged attendance.


    Minimum Qualifications:

    • Graduation from high school or High School Equivalency.
    • One year of progressively responsible clerical and secretarial work.


    The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

    If you have questions about this position please contact: hr@dese.mo.gov

    Equal Opportunity and Affirmative Action Employer: Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at (573) 751-9619, through Missouri Relay System at (800) 735-2966, or via email at hr@dese.mo.gov .

    Notice of Non-Discrimination: The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 7 th Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email civilrights@dese.mo.gov.



    To Our Applicants with Disabilities:
    For assistance with any phase of the Department process, please notify the Director of Human Resources at (573) 751-9619. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service (800) 735-2966.

    Notice to Applicants:
    The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.

    The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • ABOUT THE COMPANY

    • State of Missouri
    • State of Missouri

    Build the Missouri of tomorrow.

    Ensure a strong foundation today.

    Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.

     No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.