-
Job Description
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.
DEPARTMENT OF HEALTH & HUMAN SERVICES :
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.
ABOUT THE POSITION
Under the direction of the Ombudsman Program Unit Supervisor, the Social Service Worker I provides a variety of Ombudsman services including making routine visits to assisted living or skilled nursing facilities to provide residents or their representatives access to Ombudsman services; helping resolve problems brought forth by or on behalf of residents; providing information about resident rights, community resources, and more to residents, resident representatives, and facility staff; providing support for resident or family councils in facilities and witnessing Advance Health Care Directives for residents in skilled nursing facilities.
The selected candidate will be required to complete 36 hours of Ombudsman Program certification training, provided by the Ombudsman Program Unit Supervisor. Additionally, they will be required to undergo a background check and fingerprinting prior to being certified by the State Ombudsman.
This short-term term, contingent hire appointment is limited to 1,040 hours (40-hour work week) during a six-month period. An extension may be approved, depending on the project's needs within the division and funding availability.
ABOUT YOU
Our Highly Qualified Candidate
The ideal candidate for the Ombudsman Program Social Service Worker I position has basic knowledge and experience in providing general social work practices that can be applied to providing advocacy and support for residents in licensed assisted living and skilled nursing facilities. The candidate should possess sufficient written and oral communications skills to effectively work with diverse populations including fellow Ombudsman team members, facility residents, family members and resident representatives, facility management and staff, and other internal and external partner agencies.
The candidate should have solid computer skills and the ability to document their time providing Ombudsman services clearly, concisely, and in a timely manner using basic PDF and Word documents. Candidate shall have the ability to drive to and from facilities regularly to provide in-person Ombudsman services. A candidate with experience providing Ombudsman services or services or support for older or dependent adults is highly desirable but not required. Candidates for this position cannot have worked in a licensed facility within the Ombudsman Program’s jurisdiction for a period of one year.
QUALIFICATIONS
Knowledge of- Basic principles, practices and techniques of social work.
- Current trends in the field of social service.
- Principles and techniques of interviewing.
- Methods of social work record keeping, including computer applications related to the work.
- Community organizations and resources and the social problems calling for the use of public and private resources.
- Basic principles of public assistance policies and programs.
- Techniques of outreach in a targeted community or population.
- Analyze client situations and social services needs in assigned area(s) of responsibility.
- Develop, prepare and implement effective case work plans.
- Apply applicable laws, rules, and regulations to social service operations.
- Interpret social service programs for applicants, recipients and others.
- Use appropriate community resources and services effectively.
- Utilize supervision and direction effectively.
- Prepare clear, concise and accurate case records, reports, correspondence and other written materials.
- Maintain accurate records and files.
- Establish and maintain effective working relationships with those contacted in the course of the work.
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 10/30/2025 11:59 PM Pacific -
ABOUT THE COMPANY
-
-
County of Marin
Show moreThe County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.
This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.
OUR MISSION AS A COUNTY:
To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.
When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.
We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.
-