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Job Description
Job Summary
The Public Information Officer (PIO) serves as the department’s primary spokesperson and is responsible for developing, implementing, and managing comprehensive communication strategies that promote transparency, foster community trust, and highlight departmental initiatives. The PIO works closely with the Chief of Staff, Chief of Police, command staff, City leadership, and media representatives to ensure timely and accurate dissemination of information to the public.
Hiring Salary Range: $62,212 - $79,310 depending on qualifications. Full Salary Range: $62,212 - $96,408
Examples of Duties
· Serves as the department’s primary point of contact for media inquiries and public information requests.
· Prepares, reviews, and distributes press releases, public statements, fact sheets, and related materials.
· Coordinates media access and provides on-scene media management during critical incidents and major events.
· Works with the Chief of Staff to develop and execute strategic communication plans to promote departmental programs, initiatives, and community engagement efforts.
· Manages the department’s social media accounts and digital communications, ensuring consistent, professional, and proactive messaging.
· Develops content for print, broadcast, and digital platforms to inform and engage the community.
· Coordinates and conducts news conferences, interviews, and community outreach activities.
· Monitors news and social media for topics impacting the department; provides analysis and recommendations.
· Ensures compliance with applicable laws and regulations related to public records and media disclosure.
· Assists in the development of internal communications to enhance information sharing within the department.
· Represents the Police Department at meetings, community events, and civic functions as directed.
· Performs other duties as assigned.
Minimum Qualifications
REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Criminal Justice, Public Administration or a related field. Minimum of three (3) to five (5) years of experience in public relations, journalism, marketing or related field.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to develop and maintain positive working relationships with members of the media, city officials, employees, and the public.
· Exceptional verbal and written communication skills, including public speaking and press writing.
· Ability to manage sensitive or confidential information with discretion and professionalism.
· Strong organizational and time management skills with the ability to work effectively under pressure.
· Proficiency with social media platforms, website content management, and digital media tools.
· Ability to respond to incidents and media inquiries outside regular business hours.
Special Requirements
•Valid driver's license
The PIO position is a 24/7 on-call position. The PIO is expected to be available to respond to work after hours as needed at the request of a supervisor. Must be able to work flexible hours, including evenings, weekends, and on-call response during major incidents.
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.
Closing Date/Time: 10/30/2025 11:59 PM Eastern -
ABOUT THE COMPANY
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City of Greenville
Show moreAbout Greenville
Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company.
As the hub of eastern North Carolina, Greenville is that place.
Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque.
Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice.
Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind.
If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season.
Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong.
True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different.
There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event.
But they’re not faceless crowds.
There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium.
But our noise makes your spirits soar.
In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.
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