"CURRENT SAWS EMPLOYEES ONLY" Data Management Analyst - Operations Support
- Salary: $45,552.00 - $74,734.00 Annually USD
- Full Time
- Administrative Analysis and Research
- Information Technology and Communication Services
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Job Description
Grade 16: Starting Hourly Rate: $21.90. Rate of pay depends on qualifications.
Job Description
JOB FUNCTION:
The Data Management Analyst is responsible for providing technical and analytical support of various department functions by maintaining, creating and reporting on organizational performance and identifying areas for improvement. This position, develops, initiates, and maintains database programs, metrics and other analysis to meet department requirements and help form business decisions.
ESSENTIAL FUNCTIONS
All Specialties:- Interprets data, analyzes results using statistical techniques and provides ongoing reports.
- Develops and implements data collection systems and other strategies that optimize statistical efficiency and data quality.
- Acquires data from primary and secondary data sources and maintains databases/data collection systems.
- Identifies, analyzes, and interprets trends and patterns in complex data sets.
- Filters and "cleans" data, and reviews reports and disseminates significant amounts of information with attention to detail and accuracy.
- Works closely with management to prioritize business and information needs.
- Locates and defines new process improvement opportunities.
- Works in collaboration with various SAWS key stakeholders.
- May support various groups with the development, procurement, and maintenance of necessary contracts.
- Support and monitor the computerized maintenance management system.
- Generates management reports for developing business process measures.
- May track and analyze costs for department projects.
- May assist in the preparation of department budget.
- Supports and implements various program initiatives.
- Performs all duties as assigned.
- Plans water/wastewater asset inspections and assessment for remediation management, supporting activities related to sewer overflow and water loss reduction.
- Provides specialized technical and operational support to SSO Reduction to include assessing the condition of new and existing sewer mains and structures, maintaining database records, and conducting research utilizing SAWS' standards and procedures and Pipeline Assessment and Certification Program (PACP) protocol.
- Identifies, evaluates, ranks, and documents the condition of new and existing sewer mains and structures identified in the CCTV review process.
- Generates work orders for required repairs identified in CCTV review process. Conducts research related to cleaning inspection observations and SSO Post Failure Analyses, verifies records, and identifies assets.
- Compiles and evaluates data and prepares summaries and/or reports related to SSO Post Failure Analysis; maintains "Case" tracking system.
- Assists management with coordination of daily work assignments for cleaning and televising to include generating group inspections assigned to SAWS and Contractors. Creates, assigns, and monitors preventative maintenance schedules based on cleaning scores and recommended cleaning frequencies.
- Maintains contractor invoice database and ensures data integrity by verifying contractor invoices and sewer main cleaning video.
- Maintains ArcMap in GIS to include creating, updating or, modifying polygons; creates and exports maps for internal customers and contractors on request.
- Works under limited supervision.
- High School or GED and 5 years of experience in data analytics.
- Valid Class “C” Texas Driver’s License.
- Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
- Depending on area of assignment Associate’s or Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Information Management, Statistics or related field from an institution accredited by a recognized accrediting agency.
- Experience with Crystal reports, SQL, Microsoft Access and/or other data analysis tools.
- Ability to communicate effectively, verbally and in writing with internal and external customers, contractors and governmental agencies.
- Ability to establish and maintain effective working relationships and public relations.
- Ability to provide recommendation for continuous improvement.
- Ability to demonstrate understanding of analytical, organizational, listening, and decision-making skills.
Working conditions are mainly in an office and field environment.
May be required to work hours other than regular schedule and at various locations depending on area of assignment.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 11/2/2025 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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