Senior IT Professional - Infrastructure

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Division/Section: HAS - IT TECHNOLOGY INFRASTRUCTURE

Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change)

DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS

The Senior IT Professional - Infrastructure for the Houston Airport System will ensures that the scope and outcome of capital projects meet the needs of the business units and conform to HAS Technology standards. The Senior IT Professional is knowledgeable about all HAS systems, including data, voice, video and wireless systems, as well as related systems including, but not limited to: Fire alarm, public address, access control, building systems and their related technology components. The services shall be performed at the three airport campuses. A strong and demonstrated understanding of the works and implementation of a Local and Enterprise Level Networks. A fundamental understanding of the OSI model, Ethernet, Fiber Optics and all levels of design, installation and testing the network infrastructure. Coordinates all aspects of IT project planning, design, specifications and schematics / drawings for projects in Capital Improvement Program (CIP), Job Order Contract (JOC), Tenant Improvement Program (TIP), and related Technology service contracts. Develops scope of work requirements for all Technology aspects of a project. Directs and inspects project documentation for consistency with business requirements and specifications / standards. Provides schedules, special reports, analysis, surveys, reviews, investigation, makes recommendations and other related tasks. Provides innovative solutions to problems encountered as member of the HAS Technology team.

"Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."

The duties of the Senior IT Professional - Infrastructure include but are not limited to:

TECHNICAL EXPERT: Has advanced technical certifications that demonstrates mastery of a specialized infrastructure discipline. Typically participates in industry/technical users’ groups. Proactively resolves highly complex technology problems by providing expert technical advice. May serve as highest level of escalation internally. This position is routinely expected to provide guidance, technical support, and find creative solutions to a variety of business needs.

OPERATIONS & MAINTENANCE: Oversees a variety of highly complex analytical and technical assignments; provides subject matter expertise and advice for assigned technology and infrastructure systems. This position plans, manages, and implements infrastructure projects and upgrades, designs and documents infrastructure processes, procedures, and standards. Ensures effectiveness of infrastructure by performing preventive maintenance work and monitoring system performance; diagnoses problems; works with external vendors and COH departments; and supports back-ups for a variety of technologies, business units, and systems.

STRATEGY: Understands how technology infrastructure systems support business objectives. Drives innovation and creative solutions by providing value propositions. Influences the strategy, acts as a technical thought leader in specialized areas. Implements best practices and uses knowledge of internal and external technology challenges and opportunities to drive business transformation. Addresses risks, limitations and vulnerabilities. Sr. IT Professional - INF role imparts influence and direction has to how server, cloud, storage and other infrastructures are implemented.

TEAM EFFORT: Contributes to the Information Technology team effort by accomplishing specific goals and performing related responsibilities as needed. The Sr. IT Professional - Infrastructure position provides coaching, mentoring, to other Server Team admins as well as Desktop leads when appropriate. Team Effort is more than being a team player, it is a willingness to assist the organization to succeed, to offer assistance outside of normal scope, and it is being available when needed.

WORKING CONDITIONS

There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. May occasionally require work in outdoor environment. Occasionally louder noise as found in a data center situation. May require lifting up to 40 pounds occasionally.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.

Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.


EXPERIENCE REQUIREMENTS

At least six (6) years of technology experience supporting IT infrastructure. Valid system-specific technical certifications required.

Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.

System-specific technical certifications may be considered for substitution for 1 year of experience.

A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.


LICENSE REQUIREMENTS

None

PREFERENCES

Preferences will be given to candidates with the following:

Ability to interpret communication requirements and accurately define user needs
Demonstrates honesty and integrity; consistently acts ethically, earns trust, maintains confidentiality, and communicates truthfully and directly
Self-motivated, highly focused, and driven to achieve goals
Proven ability to excel in a fast-paced environment with a strong sense of urgency; capable of multitasking and effectively prioritizing workload
Quick learner with the ability to adapt rapidly to changing circumstances
Strong commitment to teamwork and effective collaboration
Senior IT Infrastructure Professional; preferred certifications include, Registered Communications Distribution Designer (RCDD), Registered Telecommunications Project Manager (RTPM), Outside Plant (OSP), and/or Data Center Design Consultant (DCDC), issued by BICSI

***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.***

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.


SAFETY IMPACT POSITION

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade - 28

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842.

If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM

EOE - Equal Opportunity Employment
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 11/28/2025 11:59 PM Central

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• Houston Airport System

• 2812331839

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