MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Wills Point, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jena Bailey, (903) 560-7123 PHYSICAL WORK ADDRESS: TPWD Lake Tawakoni State Park, 10822 FM 2475, Wills Point, TX 75169 GENERAL DESCRIPTION: Under the direction of the Office Manager or Assistant Office Manager, this position performs entry-level to routine customer service work including clerical duties, front desk operations, revenue collection and accounting for daily revenue at Lake Tawakoni State Park. Provides customer service and information to the public in person, on the telephone and in writing, license and permit sales and automated campsite registration. Performs clerical duties that include preparation of reports, and processing of correspondence, and general cleaning of the Headquarters. Operates credit card, campsite registration, and the computer and license sales machines. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in general clerical, cash handling or customer service. Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Vietnamese and Mandarin. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; This position may fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Jun 17, 2024, 11:59:00 PM
Jun 04, 2024
Part Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jena Bailey, (903) 560-7123 PHYSICAL WORK ADDRESS: TPWD Lake Tawakoni State Park, 10822 FM 2475, Wills Point, TX 75169 GENERAL DESCRIPTION: Under the direction of the Office Manager or Assistant Office Manager, this position performs entry-level to routine customer service work including clerical duties, front desk operations, revenue collection and accounting for daily revenue at Lake Tawakoni State Park. Provides customer service and information to the public in person, on the telephone and in writing, license and permit sales and automated campsite registration. Performs clerical duties that include preparation of reports, and processing of correspondence, and general cleaning of the Headquarters. Operates credit card, campsite registration, and the computer and license sales machines. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in general clerical, cash handling or customer service. Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Vietnamese and Mandarin. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; This position may fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Jun 17, 2024, 11:59:00 PM
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description and Classification Standards We are seeking a dynamic and experienced Chief Customer Service/Guest Relations Executive to oversee and lead the customer service and guest relations department at our airport. The successful candidate will be responsible for managing an $8 million customer service contract, ensuring stakeholder engagement, and enhancing the overall customer experience at the airport. Minimum Qualifications Education and Experience Bachelor’s degree in business administration, Hospitality Management, or related field. 8-10 years of relevant experience in a senior leadership role in customer service or guest relations within the aviation industry or other business discipline. Demonstrated experience managing large-scale customer service contracts. Licensures and Certifications No specific certifications or licensures required. Individual positions may require completion of training in specific reporting languages or software. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-06-25
May 23, 2024
Full Time
General Description and Classification Standards We are seeking a dynamic and experienced Chief Customer Service/Guest Relations Executive to oversee and lead the customer service and guest relations department at our airport. The successful candidate will be responsible for managing an $8 million customer service contract, ensuring stakeholder engagement, and enhancing the overall customer experience at the airport. Minimum Qualifications Education and Experience Bachelor’s degree in business administration, Hospitality Management, or related field. 8-10 years of relevant experience in a senior leadership role in customer service or guest relations within the aviation industry or other business discipline. Demonstrated experience managing large-scale customer service contracts. Licensures and Certifications No specific certifications or licensures required. Individual positions may require completion of training in specific reporting languages or software. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-06-25
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF TENANT SERVICES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The Tenant Services team is the backbone of support to a diverse array of customers utilizing Port facilities. With a dedicated focus on facilitating the seamless movement of cargo, the division ensures operations are conducted swiftly, safely, and with the utmost efficiency. By optimizing operational processes and leveraging cutting-edge technologies, the division strives to enhance stakeholder profitability, and foster economic growth and sustainability within the Port community. Additionally, a key aspect of the division's mandate is to provide unparalleled customer service, setting industry standards for excellence. Through proactive engagement and responsive communication, the division collaborates closely with tenants and partners to address their unique needs and challenges, cultivating strong and enduring relationships. This commitment to customer-centricity not only enhances satisfaction but also reinforces the Port's reputation as a trusted and reliable business partner. THE ROLE Reporting directly to the Director of Tenant Services, this seasoned leader assumes responsibility for steering the Tenant Services Division towards the seamless execution of stakeholder operations and exemplary customer service. This entails aligning divisional activities with applicable policies, procedures, and objectives to maximize effective utilization of Port properties and facilities. The incumbent is integral to the proactive monitoring and addressing of customer needs. The Assistant Director serves as the frontline responder to all operational matters, ensuring swift and effective resolution. Furthermore, they serve as the principal liaison for Port customers and supply chain partners, fostering strong relationships and facilitating seamless collaboration across the network. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Wednesday, June 12, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 465 645 184# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE Provide leadership and direction for the division that manages operations and customer service for the Port of Long Beach. Provides direct and indirect supervision of all Tenant Services staff, establishing goals and objectives, measuring performance, and ensuring an effective customer-oriented service level is attained. Oversight of Port, rail, Clean Trucks Program, and facility inspections. Provide support with the Port’s new rail infrastructure and the Pier B On-Dock Rail Support Yard and all existing facilities. Implement division policy, provide excellent customer service and support, and administer and enforce through the use of controlling documents e.g., lease and tariff provisions. Responsible for overseeing the maintenance of Port facilities, issuing permits, and managing division personnel concerns. Develop and implement a customer service and operations plan to ensure the Port remains competitive. Direct, review, and prepare correspondence and letters to internal and third parties including the Board of Commissioners, consultants, other agencies, and stakeholders. Analyze operational trends, track and report key metrics, and prepare reports. Interacts with customers to ensure superior customer service, develop relationships, identify business opportunities, and gather market intelligence. Serve as a key point of contact and mediator for Port-related customer concerns. Plan, supervise, and allocate division resources. Maintain a professional relationship with Port tenants, consultants, contractors, and stakeholders. Collaborate with other divisions to accomplish the goals of the Commercial Services Bureau and Port of Long Beach. Accountable for and signs correspondence, invoices, and other division documents. Respond to and manages inquiries from stakeholders, executive management, and the Board of Harbor Commissioners. Perform all other duties as required. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: A Bachelor’s Degree in International Trade, Public or Business Administration, Maritime Transportation, or a closely related field is required. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis Seven years or more of progressively challenging recent full-time professional-level experience, in intermodal or terminal operations management and customer service experience with a focus on international trade and supply chain management in a complex, fast-paced environment with a diverse workforce is required A minimum of five years of progressively responsible management experience, with a focus on rail, terminal operations, or logistics-related business is required Strong negotiation skills, political savvy, excellent client/customer relation skills, and exceptional public speaking presentation skills are required TECHNICAL SKILLS REQUIRED: Extensive knowledge of the port transportation industry. Knowledge of advanced policies, rules, and regulations of Port industry, including procedures of port operations, port tariff, Tenant agreement, and all Port operations. Knowledge of maritime-related industries, including but not limited to railroads and trucking. Knowledge of principles in strategic planning, budgeting, and personnel management. Knowledge of international trade, supply chain management, and contract management. Must be able to stay abreast of current maritime-related programs, policies, and procedures. DESIRABLE: A Master’s Degree in a related field is desirable A certificate in logistics supply chain programs is desirable Prior Port or City experience is desired SELECTION PROCEDURE If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Monday, June 24, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format . Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. First and second-round panel interviews are scheduled for Friday, July 12, 2024 (virtual) and Thursday, July 18, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 6/24/2024 4:30 PM Pacific
Jun 04, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF TENANT SERVICES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The Tenant Services team is the backbone of support to a diverse array of customers utilizing Port facilities. With a dedicated focus on facilitating the seamless movement of cargo, the division ensures operations are conducted swiftly, safely, and with the utmost efficiency. By optimizing operational processes and leveraging cutting-edge technologies, the division strives to enhance stakeholder profitability, and foster economic growth and sustainability within the Port community. Additionally, a key aspect of the division's mandate is to provide unparalleled customer service, setting industry standards for excellence. Through proactive engagement and responsive communication, the division collaborates closely with tenants and partners to address their unique needs and challenges, cultivating strong and enduring relationships. This commitment to customer-centricity not only enhances satisfaction but also reinforces the Port's reputation as a trusted and reliable business partner. THE ROLE Reporting directly to the Director of Tenant Services, this seasoned leader assumes responsibility for steering the Tenant Services Division towards the seamless execution of stakeholder operations and exemplary customer service. This entails aligning divisional activities with applicable policies, procedures, and objectives to maximize effective utilization of Port properties and facilities. The incumbent is integral to the proactive monitoring and addressing of customer needs. The Assistant Director serves as the frontline responder to all operational matters, ensuring swift and effective resolution. Furthermore, they serve as the principal liaison for Port customers and supply chain partners, fostering strong relationships and facilitating seamless collaboration across the network. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Wednesday, June 12, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 465 645 184# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE Provide leadership and direction for the division that manages operations and customer service for the Port of Long Beach. Provides direct and indirect supervision of all Tenant Services staff, establishing goals and objectives, measuring performance, and ensuring an effective customer-oriented service level is attained. Oversight of Port, rail, Clean Trucks Program, and facility inspections. Provide support with the Port’s new rail infrastructure and the Pier B On-Dock Rail Support Yard and all existing facilities. Implement division policy, provide excellent customer service and support, and administer and enforce through the use of controlling documents e.g., lease and tariff provisions. Responsible for overseeing the maintenance of Port facilities, issuing permits, and managing division personnel concerns. Develop and implement a customer service and operations plan to ensure the Port remains competitive. Direct, review, and prepare correspondence and letters to internal and third parties including the Board of Commissioners, consultants, other agencies, and stakeholders. Analyze operational trends, track and report key metrics, and prepare reports. Interacts with customers to ensure superior customer service, develop relationships, identify business opportunities, and gather market intelligence. Serve as a key point of contact and mediator for Port-related customer concerns. Plan, supervise, and allocate division resources. Maintain a professional relationship with Port tenants, consultants, contractors, and stakeholders. Collaborate with other divisions to accomplish the goals of the Commercial Services Bureau and Port of Long Beach. Accountable for and signs correspondence, invoices, and other division documents. Respond to and manages inquiries from stakeholders, executive management, and the Board of Harbor Commissioners. Perform all other duties as required. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: A Bachelor’s Degree in International Trade, Public or Business Administration, Maritime Transportation, or a closely related field is required. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis Seven years or more of progressively challenging recent full-time professional-level experience, in intermodal or terminal operations management and customer service experience with a focus on international trade and supply chain management in a complex, fast-paced environment with a diverse workforce is required A minimum of five years of progressively responsible management experience, with a focus on rail, terminal operations, or logistics-related business is required Strong negotiation skills, political savvy, excellent client/customer relation skills, and exceptional public speaking presentation skills are required TECHNICAL SKILLS REQUIRED: Extensive knowledge of the port transportation industry. Knowledge of advanced policies, rules, and regulations of Port industry, including procedures of port operations, port tariff, Tenant agreement, and all Port operations. Knowledge of maritime-related industries, including but not limited to railroads and trucking. Knowledge of principles in strategic planning, budgeting, and personnel management. Knowledge of international trade, supply chain management, and contract management. Must be able to stay abreast of current maritime-related programs, policies, and procedures. DESIRABLE: A Master’s Degree in a related field is desirable A certificate in logistics supply chain programs is desirable Prior Port or City experience is desired SELECTION PROCEDURE If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Monday, June 24, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format . Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. First and second-round panel interviews are scheduled for Friday, July 12, 2024 (virtual) and Thursday, July 18, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 6/24/2024 4:30 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN ADMINISTRATIVE ASSISTANT ENGINEERING DEPARTMENT MONDAY - FRIDAY 8:00 AM - 5:00 PM $17.09 - $20.51 HOURLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT APPLICATIONS MUST BE SUBMITTED BY 06/18/24 Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Provides a high level of secretarial and administrative support. Manages projects, planning processes and provides information and assistance as requested. Answers telephones, processes mail, provides customer assistance, and researches information. Manages records and various department accounting functions. Although this position may share many of the same types of duties as an Administrative Secretary, the Administrative Assistant level is distinguished by the performance of administrative support work that has greater variety, complexity, sensitivity, exposure, and autonomy. SUPERVISION RECEIVED Works under the supervision of Department Director or designated person. SUPERVISION EXERCISED Supervision of support staff, such as Administrative Secretaries, Records Clerks, student interns, seasonal, temporary, part time, community service employees, etc. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from a high school or GED, supplemented by the equivalent of two years of college level training; and Four (4) years of related experience; or Any equivalent combination of education and progressively responsible experience which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within 6 months of hire. Ability to accurately read and write the English language. Ability to be bondable and may be required to become a notary public. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Plans, coordinates, and schedules meetings, and business travel arrangements. Performs a variety of administrative duties, such as planning, scheduling and coordinating various events. Manages the department calendars and/or calendars of assigned staff. Taking and recording minutes at meetings, preparing meeting agendas, knowledgeable in Arizona open meeting law and apply to meetings, follows up on committee assignments; responds to requests for information, processing incoming and outgoing mail, drafts of letters and memoranda. Gathers information and data for department staff and assists with interpretation of such. Assists department with records management by establishing, organizing and maintaining filing system; scans and indexes records into electronic document management systems; performs records retention and destruction report preparation. Performs general financial and accounting procedures for the entire Department. Maintains budget files, tracks, monitors, and reconciles divisional or program budget accounts, expenditures, transactions, financial statements and reports; investigates discrepancies; may assist in estimating expenditures for a program or division. Assists in preparation of and tracks business contracts and property leases. Coordinates and centralizes the purchase of Department supplies, uniforms, equipment and other purchases for work unit, initiating purchase requests within the purchasing system, and receipting goods and services within the purchasing system. Assists in the coordination of required advertising for bids. May be responsible for reviews of bids for supplies and office equipment and make necessary recommendations based on lowest and best bids, competency of vendors and consultants, and the selection criteria. May collect payments for record requests, registrations, permits, property lease and other related department fees. Develops, edits, or compiles various department reports such as the weekly activity report, monthly City Manager’s report, monthly project status report, annual strategic plan, etc.; analyzes statistical data and generates standard reports. Conducts research and gathers information from multiple sources for divisional or department projects. Assists department with special projects and activities, presentations, operational and strategic plans, and customer requests for information. Assists management staff with follow up on work assignments within the department. Reviews various submittals for permits and Board and Commission hearing requests for completeness with City requirements of the applicable codes, regulations, and standards. Formats, edits, updates, and maintains division or department Intranet or Internet webpages. Composes, edits and proofreads a variety of documents including letters, memos, notices, flyers, forms, brochures, newsletters, and other materials for internal and external use. Updates and maintains inventories, plans, manuals, and standard operating procedures; assists in establishing office policies and procedures or makes recommendations on policy changes. Creates, updates, and maintains databases specific to a program, division or department. Responds to varied and often complex requests or complaints from employees or the general public. Serves on City teams as assigned by attending meetings, performing assigned tasks, and working in cooperation with other City employees for a common goal. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Performs related duties as required. Performs special assignments as requested. May serve on a variety of employee committees. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Departmental policies and procedures; Applicable City, State and Federal policies, laws, and regulations. Record keeping practices and procedures; Customer service procedures and techniques; Standard office practices and procedures; Budget monitoring and tracking; English spelling, grammar and punctuation; General bookkeeping practices and cash handling processes. Skills: Reading and interpreting data, manuals and specifications; Assessing and prioritizing multiple tasks, projects and demands; Maintaining department records management; Reconcile budgets and purchases; Taking and transcribing accurate minutes of meetings; Proofread materials; Establishing and maintaining effective working relationships with co-workers and the public; Operating listed tools and equipment; Troubleshooting problems; Maintaining and handling applicable equipment; Working in a team environment; Providing customer service; Utilizing a computer and relevant software applications; Demonstrate proficiency to prepare work orders, documents, spreadsheets, databases, presentations, email and timesheets; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Abilities: Ability to establish and maintain effective and accurate records and filing systems; Maintain effective and accurate accounting procedures; Gather, research and interpret data; Carry out assigned projects to their completion and perform multi-tasks with numerous interruptions; Communicate effectively verbally and in writing; Work requires the ability to write memoranda, correspondence, reports and produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar; Interpret rules, regulations, and policies and make decisions based upon them; Maintain confidentiality of information; Establish and maintain effective working relationships with employees, supervisors, vendors and the public. Adapt to changing work priorities; Perform basic mathematical calculations; Work independently and to complete daily activities according to work schedule; Participate in teamwork productively; Read manuals and specifications and apply knowledge; Use equipment and tools properly and safely. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 6/18/2024 5:00 PM Arizona
Jun 04, 2024
Full Time
Job Summary CITY OF KINGMAN ADMINISTRATIVE ASSISTANT ENGINEERING DEPARTMENT MONDAY - FRIDAY 8:00 AM - 5:00 PM $17.09 - $20.51 HOURLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT APPLICATIONS MUST BE SUBMITTED BY 06/18/24 Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Provides a high level of secretarial and administrative support. Manages projects, planning processes and provides information and assistance as requested. Answers telephones, processes mail, provides customer assistance, and researches information. Manages records and various department accounting functions. Although this position may share many of the same types of duties as an Administrative Secretary, the Administrative Assistant level is distinguished by the performance of administrative support work that has greater variety, complexity, sensitivity, exposure, and autonomy. SUPERVISION RECEIVED Works under the supervision of Department Director or designated person. SUPERVISION EXERCISED Supervision of support staff, such as Administrative Secretaries, Records Clerks, student interns, seasonal, temporary, part time, community service employees, etc. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from a high school or GED, supplemented by the equivalent of two years of college level training; and Four (4) years of related experience; or Any equivalent combination of education and progressively responsible experience which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within 6 months of hire. Ability to accurately read and write the English language. Ability to be bondable and may be required to become a notary public. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Plans, coordinates, and schedules meetings, and business travel arrangements. Performs a variety of administrative duties, such as planning, scheduling and coordinating various events. Manages the department calendars and/or calendars of assigned staff. Taking and recording minutes at meetings, preparing meeting agendas, knowledgeable in Arizona open meeting law and apply to meetings, follows up on committee assignments; responds to requests for information, processing incoming and outgoing mail, drafts of letters and memoranda. Gathers information and data for department staff and assists with interpretation of such. Assists department with records management by establishing, organizing and maintaining filing system; scans and indexes records into electronic document management systems; performs records retention and destruction report preparation. Performs general financial and accounting procedures for the entire Department. Maintains budget files, tracks, monitors, and reconciles divisional or program budget accounts, expenditures, transactions, financial statements and reports; investigates discrepancies; may assist in estimating expenditures for a program or division. Assists in preparation of and tracks business contracts and property leases. Coordinates and centralizes the purchase of Department supplies, uniforms, equipment and other purchases for work unit, initiating purchase requests within the purchasing system, and receipting goods and services within the purchasing system. Assists in the coordination of required advertising for bids. May be responsible for reviews of bids for supplies and office equipment and make necessary recommendations based on lowest and best bids, competency of vendors and consultants, and the selection criteria. May collect payments for record requests, registrations, permits, property lease and other related department fees. Develops, edits, or compiles various department reports such as the weekly activity report, monthly City Manager’s report, monthly project status report, annual strategic plan, etc.; analyzes statistical data and generates standard reports. Conducts research and gathers information from multiple sources for divisional or department projects. Assists department with special projects and activities, presentations, operational and strategic plans, and customer requests for information. Assists management staff with follow up on work assignments within the department. Reviews various submittals for permits and Board and Commission hearing requests for completeness with City requirements of the applicable codes, regulations, and standards. Formats, edits, updates, and maintains division or department Intranet or Internet webpages. Composes, edits and proofreads a variety of documents including letters, memos, notices, flyers, forms, brochures, newsletters, and other materials for internal and external use. Updates and maintains inventories, plans, manuals, and standard operating procedures; assists in establishing office policies and procedures or makes recommendations on policy changes. Creates, updates, and maintains databases specific to a program, division or department. Responds to varied and often complex requests or complaints from employees or the general public. Serves on City teams as assigned by attending meetings, performing assigned tasks, and working in cooperation with other City employees for a common goal. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Performs related duties as required. Performs special assignments as requested. May serve on a variety of employee committees. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Departmental policies and procedures; Applicable City, State and Federal policies, laws, and regulations. Record keeping practices and procedures; Customer service procedures and techniques; Standard office practices and procedures; Budget monitoring and tracking; English spelling, grammar and punctuation; General bookkeeping practices and cash handling processes. Skills: Reading and interpreting data, manuals and specifications; Assessing and prioritizing multiple tasks, projects and demands; Maintaining department records management; Reconcile budgets and purchases; Taking and transcribing accurate minutes of meetings; Proofread materials; Establishing and maintaining effective working relationships with co-workers and the public; Operating listed tools and equipment; Troubleshooting problems; Maintaining and handling applicable equipment; Working in a team environment; Providing customer service; Utilizing a computer and relevant software applications; Demonstrate proficiency to prepare work orders, documents, spreadsheets, databases, presentations, email and timesheets; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Abilities: Ability to establish and maintain effective and accurate records and filing systems; Maintain effective and accurate accounting procedures; Gather, research and interpret data; Carry out assigned projects to their completion and perform multi-tasks with numerous interruptions; Communicate effectively verbally and in writing; Work requires the ability to write memoranda, correspondence, reports and produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar; Interpret rules, regulations, and policies and make decisions based upon them; Maintain confidentiality of information; Establish and maintain effective working relationships with employees, supervisors, vendors and the public. Adapt to changing work priorities; Perform basic mathematical calculations; Work independently and to complete daily activities according to work schedule; Participate in teamwork productively; Read manuals and specifications and apply knowledge; Use equipment and tools properly and safely. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 6/18/2024 5:00 PM Arizona
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino, is seeking qualified and customer service-driven candidates for the Legal Processing Assistant I/II position - BARSTOW ONLY. This recruitment will remain open u ntil July 7, 2024, at 11:59 PM or until a maximum of 200 applications have been received. Salary Update Effective the first full pay period in October 2024, the salary range will increase by 3%; an approximate bi-weekly range from $21.92 - $30.87 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE About the Position Under general supervision, performs routine to complex court operations support duties requiring journey-level knowledge of court policies, practices, and procedures applicable to assigned section; and performs related duties as assigned. Distinguishing Characteristics The Legal Processing Assistant I is the training level class in this series. Incumbents rotate through various assignments to accommodate employee development, training and staffing needs of the Court District. Within twelve (12) months as a Legal Processing Assistant I, incumbents must demonstrate proficiency in a variety of designated tasks to progress into the Legal Processing Assistant II class. Employees within the Legal Processing Assistant II class are experienced, can perform a variety of assignments, and may provide technical guidance and training to other employees within their unit. Employees in both classes typically report to an Operations Supervisor I/II. Legal Processing Assist ant II may provide on-the-job training. For full position details, please review the job description by clicking this link . Essential Functions Receives, sorts and processes legal documents and mail; receives, verifies and accounts for checks, money orders, credit and cash payments made in person or by mail; reviews documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documents in accordance with prescribed filing requirements; returns unacceptable documents noting discrepancies and reasons for return.Creates case files; enters into and retrieves data from the automated case management system; assign and enter applicable statistical codes; files, scans and retrieves legal documents and related case materials; makes and certifies copies; maintains the order of documents in court files, register of actions, paper and electronic file; purges documents in accordance with pre-determined criteria; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives, if necessary.Enters case information on dockets; assists with preparation of court calendars; coordinates the flow of documents necessary for court hearings/calendars; prepares minute orders; enters actions from minute orders into appropriate records.Performs telephone and public counter duties; answers routine questions from the public and refers customers to appropriate court staff; responds to questions regarding court procedures and rules and explains legal filing procedures, calendaring procedures, fees, fines and other processes and requirements; receives and file-stamps documents; accepts filings; may schedule appointments and meetings and make meeting arrangements; assists law enforcement agencies or agents, attorneys and their staff, and other court employees with locating information, documents and other court-related materials.Processes payment transactions and accepts payment for a variety of items, including but not limited to copies, forms, fees, fines, court costs, and citations; prepares and issues receipts; posts payments in the case management system; reconciles and balances monies received against transaction totals.Prepares a variety of case type specific documents such as abstracts, judgments, clerk's transcripts, declarations, notices, letters and other legal documents into finished form; composes letters in response to requests for general information; prepares bench warrants, commitments and releases; issues subpoenas, prepares and certifies copies; checks for completeness prior to sending case file into the courtroom.Check in and process prospective jurors; distributes juror questionnaires; responds to questions concerning jury duty responsibilities, clarifying requirements and explaining the selection process; coordinates activities of the jurors in the jury assembly room; coordinates trial court needs, call in jury panels and prepare daily status calendar; and ensures the needs of prospective jurors are met and may process payments for sworn trial jurors.Performs other duties as assigned. At the Legal Processing Assistant II level: May act as a trainer or assist supervisor in familiarizing new and transferred court employees with assigned duties, processes, procedures and forms; provides technical assistance and guidance in more complex and non-routine activities. Minimum Qualifications Legal Processing Assistant I - Graduation from high school or GED equivalent, and at least six (6) months- of clerical support experience; or an equivalent combination of education, training and experience. One (1) year of coursework twenty-four (24) semester or thirty-six (36) quarter units) from an accredited college may substitute for a maximum of six (6) months of experience. Completion of college-level course work is highly desirable. Knowledge of: Standard office practices and procedures, including record keeping and filing; Customer service practices and telephone etiquette; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Correct English usage, including spelling, grammar and punctuation; Court and/or departmental business processes common for multiple case types; Safety policies and safe work practices applicable to the work. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court or any experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process. Candidates' supplemental question responses may be evaluated and ranked. Candidates successful in step 1 will be invited to perform an assessment and/or screening interviews may be conducted (Exam duration is 2.5 hours).Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process may include a background check and multiple reference checks. Reasonable Accommodations The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (909) 521-3700 or via email at Careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for the position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty- two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 7/7/2024 11:59 PM Pacific
Jun 15, 2024
Full Time
Description The Superior Court of California, County of San Bernardino, is seeking qualified and customer service-driven candidates for the Legal Processing Assistant I/II position - BARSTOW ONLY. This recruitment will remain open u ntil July 7, 2024, at 11:59 PM or until a maximum of 200 applications have been received. Salary Update Effective the first full pay period in October 2024, the salary range will increase by 3%; an approximate bi-weekly range from $21.92 - $30.87 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE About the Position Under general supervision, performs routine to complex court operations support duties requiring journey-level knowledge of court policies, practices, and procedures applicable to assigned section; and performs related duties as assigned. Distinguishing Characteristics The Legal Processing Assistant I is the training level class in this series. Incumbents rotate through various assignments to accommodate employee development, training and staffing needs of the Court District. Within twelve (12) months as a Legal Processing Assistant I, incumbents must demonstrate proficiency in a variety of designated tasks to progress into the Legal Processing Assistant II class. Employees within the Legal Processing Assistant II class are experienced, can perform a variety of assignments, and may provide technical guidance and training to other employees within their unit. Employees in both classes typically report to an Operations Supervisor I/II. Legal Processing Assist ant II may provide on-the-job training. For full position details, please review the job description by clicking this link . Essential Functions Receives, sorts and processes legal documents and mail; receives, verifies and accounts for checks, money orders, credit and cash payments made in person or by mail; reviews documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documents in accordance with prescribed filing requirements; returns unacceptable documents noting discrepancies and reasons for return.Creates case files; enters into and retrieves data from the automated case management system; assign and enter applicable statistical codes; files, scans and retrieves legal documents and related case materials; makes and certifies copies; maintains the order of documents in court files, register of actions, paper and electronic file; purges documents in accordance with pre-determined criteria; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives, if necessary.Enters case information on dockets; assists with preparation of court calendars; coordinates the flow of documents necessary for court hearings/calendars; prepares minute orders; enters actions from minute orders into appropriate records.Performs telephone and public counter duties; answers routine questions from the public and refers customers to appropriate court staff; responds to questions regarding court procedures and rules and explains legal filing procedures, calendaring procedures, fees, fines and other processes and requirements; receives and file-stamps documents; accepts filings; may schedule appointments and meetings and make meeting arrangements; assists law enforcement agencies or agents, attorneys and their staff, and other court employees with locating information, documents and other court-related materials.Processes payment transactions and accepts payment for a variety of items, including but not limited to copies, forms, fees, fines, court costs, and citations; prepares and issues receipts; posts payments in the case management system; reconciles and balances monies received against transaction totals.Prepares a variety of case type specific documents such as abstracts, judgments, clerk's transcripts, declarations, notices, letters and other legal documents into finished form; composes letters in response to requests for general information; prepares bench warrants, commitments and releases; issues subpoenas, prepares and certifies copies; checks for completeness prior to sending case file into the courtroom.Check in and process prospective jurors; distributes juror questionnaires; responds to questions concerning jury duty responsibilities, clarifying requirements and explaining the selection process; coordinates activities of the jurors in the jury assembly room; coordinates trial court needs, call in jury panels and prepare daily status calendar; and ensures the needs of prospective jurors are met and may process payments for sworn trial jurors.Performs other duties as assigned. At the Legal Processing Assistant II level: May act as a trainer or assist supervisor in familiarizing new and transferred court employees with assigned duties, processes, procedures and forms; provides technical assistance and guidance in more complex and non-routine activities. Minimum Qualifications Legal Processing Assistant I - Graduation from high school or GED equivalent, and at least six (6) months- of clerical support experience; or an equivalent combination of education, training and experience. One (1) year of coursework twenty-four (24) semester or thirty-six (36) quarter units) from an accredited college may substitute for a maximum of six (6) months of experience. Completion of college-level course work is highly desirable. Knowledge of: Standard office practices and procedures, including record keeping and filing; Customer service practices and telephone etiquette; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Correct English usage, including spelling, grammar and punctuation; Court and/or departmental business processes common for multiple case types; Safety policies and safe work practices applicable to the work. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court or any experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process. Candidates' supplemental question responses may be evaluated and ranked. Candidates successful in step 1 will be invited to perform an assessment and/or screening interviews may be conducted (Exam duration is 2.5 hours).Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process may include a background check and multiple reference checks. Reasonable Accommodations The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (909) 521-3700 or via email at Careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for the position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty- two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 7/7/2024 11:59 PM Pacific
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The Assistant Chief Technology Officer leads multiple divisions within the newly formed IT Department including Business Intelligence/GIS, Business Applications, and Project Management. This 12-member team is responsible for aligning functions and services to best support the organization. This leader is committed to developing an integrated, collaborative, service focused organization dedicated to staff development and continuous improvement. The Assistant Chief Technology Officer will incorporate service industry best practices in carrying out the City of Ventura 5-Year Information Technology Strategic Plan. This position is designated as “at will.” At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without appeal. WHAT YOU’LL DO The Assistant Chief Technology Officer will lead the following divisions which include these specific services: Business Intelligence/GIS: Develops, implements, integrates, operates, and maintains the City’s analytic reports, geographic information system, and dashboards. Business Applications : Maintains the City’s enterprise systems and business application portfolio, which includes the City’s Enterprise Resource Planning system (ERP) as well as all core operational business applications. Manages the integrations, data, and workflows tied to all systems. Project Management: Oversees the planning, execution, and delivery of IT projects within specified timelines, budgets, and quality standards. This position will be responsible for continuous improvement of services, as well as collaboration and integration of all activities within their managed divisions. This leader will administer a $2.8 million-dollar annual budget, in addition to having oversight of the budgets for two capital improvement projects which include the ERP and customer relationship management (CRM) system. The primary role of this position is to make decisions leveraging technology and resources to maintain high customer service levels while implementing strategies and guiding principles which align with the business needs. WHO YOU ARE As the Assistant Chief Technology Officer, you will relate well to a variety of personalities within an organization and view organizational politics as a necessary part of business life, maneuvering through complex situations effectively. You must come with a level supervisory/management experience which allows you to quickly read talent and effectively and equitably manage the creative process in others. You will be required to display your intellectual horsepower to meet the challenges in a newly formed organization while continuing to drive for results. You must be able to present the candid facts in an appropriate and helpful manner acting in line with the core values of the organization in both good and bad times. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ASSISTANT CHIEF TECHNOLOGY OFFICER . --------------------------------------------------------------------------------------------------------------------------- THE SCHEDULE This recruitment will follow the below timeline. Monday, July 15, 2024, 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. Monday, July 22, 2024 - Candidates will be notified by email of their status by this date. Week of July 29, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of August 5, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Monday, August 19, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,041.34 - $203,735.58 Annually DOQ (effective July 6, 2024) BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, July 15, 2024, 5:30 pm. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field; and Six years of progressively responsible enterprise-level experience in programming and systems analysis including two years of supervisory responsibility. Experience in a public agency is preferred. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, July 15, 2024, 5:30 pm. APPLICATION REVIEW : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 29, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of August 5, 2024. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Direct Deposit: Paychecks are automatically deposited to employee accounts. Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : This is an 'At Will' position, subject to discharge without notice or right to appeal. Deferred Compensation: The City contributes $442 per year to at 457 Plan, and will match $1650 per year contributed by the employee, for a total benefit of $2092 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and their dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance : City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 3 weeks per year, increasing to 4 weeks after 5 years of service, for managers. Four weeks per year for Department Heads. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Administrative Leave: Up to 80 hours per year. Sick Leave: 96-hour-bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Annual physical examination: City-paid annual physical examination. Auto allowance: $275 per month for Managers. Tuition Reimbursement: $2,500 per fiscal year for tuition and books for course taken at accredited institution. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 7/15/2024 5:30 PM Pacific
Jun 14, 2024
Full Time
THE POSITION The Assistant Chief Technology Officer leads multiple divisions within the newly formed IT Department including Business Intelligence/GIS, Business Applications, and Project Management. This 12-member team is responsible for aligning functions and services to best support the organization. This leader is committed to developing an integrated, collaborative, service focused organization dedicated to staff development and continuous improvement. The Assistant Chief Technology Officer will incorporate service industry best practices in carrying out the City of Ventura 5-Year Information Technology Strategic Plan. This position is designated as “at will.” At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without appeal. WHAT YOU’LL DO The Assistant Chief Technology Officer will lead the following divisions which include these specific services: Business Intelligence/GIS: Develops, implements, integrates, operates, and maintains the City’s analytic reports, geographic information system, and dashboards. Business Applications : Maintains the City’s enterprise systems and business application portfolio, which includes the City’s Enterprise Resource Planning system (ERP) as well as all core operational business applications. Manages the integrations, data, and workflows tied to all systems. Project Management: Oversees the planning, execution, and delivery of IT projects within specified timelines, budgets, and quality standards. This position will be responsible for continuous improvement of services, as well as collaboration and integration of all activities within their managed divisions. This leader will administer a $2.8 million-dollar annual budget, in addition to having oversight of the budgets for two capital improvement projects which include the ERP and customer relationship management (CRM) system. The primary role of this position is to make decisions leveraging technology and resources to maintain high customer service levels while implementing strategies and guiding principles which align with the business needs. WHO YOU ARE As the Assistant Chief Technology Officer, you will relate well to a variety of personalities within an organization and view organizational politics as a necessary part of business life, maneuvering through complex situations effectively. You must come with a level supervisory/management experience which allows you to quickly read talent and effectively and equitably manage the creative process in others. You will be required to display your intellectual horsepower to meet the challenges in a newly formed organization while continuing to drive for results. You must be able to present the candid facts in an appropriate and helpful manner acting in line with the core values of the organization in both good and bad times. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ASSISTANT CHIEF TECHNOLOGY OFFICER . --------------------------------------------------------------------------------------------------------------------------- THE SCHEDULE This recruitment will follow the below timeline. Monday, July 15, 2024, 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. Monday, July 22, 2024 - Candidates will be notified by email of their status by this date. Week of July 29, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of August 5, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Monday, August 19, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,041.34 - $203,735.58 Annually DOQ (effective July 6, 2024) BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, July 15, 2024, 5:30 pm. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field; and Six years of progressively responsible enterprise-level experience in programming and systems analysis including two years of supervisory responsibility. Experience in a public agency is preferred. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, July 15, 2024, 5:30 pm. APPLICATION REVIEW : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 29, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of August 5, 2024. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Direct Deposit: Paychecks are automatically deposited to employee accounts. Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : This is an 'At Will' position, subject to discharge without notice or right to appeal. Deferred Compensation: The City contributes $442 per year to at 457 Plan, and will match $1650 per year contributed by the employee, for a total benefit of $2092 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and their dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance : City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 3 weeks per year, increasing to 4 weeks after 5 years of service, for managers. Four weeks per year for Department Heads. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Administrative Leave: Up to 80 hours per year. Sick Leave: 96-hour-bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Annual physical examination: City-paid annual physical examination. Auto allowance: $275 per month for Managers. Tuition Reimbursement: $2,500 per fiscal year for tuition and books for course taken at accredited institution. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 7/15/2024 5:30 PM Pacific
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position About the Position The Assessment-Records Assistant I/ II performs a range of activities related to the processing and indexing of filed and recorded official documents and preparing and maintaining the assessment roll and property records; providing direct customer service; and performs a variety of clerical support functions in the Assessor and Recorder-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. Within the Assessor Division, the Assessment-Records Assistant I/ II responds to customer questions relating to vessel assessments and prepares, mails and processes vessel property statements and other notifications. They also share responsibility for maintaining the vessel property tax roll with respect to setting up new records, deleting old ones, and ensuring the accuracy of existing vessel records and accounts. They also fulfill routine customer requests such as address changes, providing copies of building records and parcel maps and the corresponding cashiering of those requests when fees are due. The Assessment-Records Assistant II is the journey-level classification in the Assessment-Records Assistant series. This recruitment is being conducted to fill one full-time vacancy which may be filled at the Assessment-Records Assistant I or Assessment-Records Assistant II level depending on qualifications in the Assessor and Record-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Assessment-Records Assistant I salary is as follows: $26.72 - $31.41 Hourly $2,137.60 - $2,512.80 Biweekly $4,631.46 - $5,444.40 Monthly $55,577.60 - $65,332.80 Annually Assessment-Records Assistant II salary is as follows: $28.86 - $33.98 Hourly $2,308.80 - $2,718.40 Biweekly $5,002.40 - $5,889.86 Monthly $60,028.80 - 70,678.40 Annually Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Assessment-Records Assistant I: Experience : One year of general clerical experience performing support duties similar to those found in a County Assessor, Recorder, or Clerk Office, a title company, or financial institution is highly desirable. AND Education : Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. Assessment-Records Assistant II: Experience: Two years of directly related experience working with assessment records or legal documents found in a County Assessor, Recorder, and/or Clerk Office, a title company or financial institution; or, one year of experience as an Assessment-Records Assistant I in Napa County. AND Education: Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. License or Certificate*: Possession of, or ability to obtain, a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. The Recruitment Process Application Deadline 5:00 pm (PST) on June 26, 2024 Application Screening By June 27, 2025 Supplemental Questions Scoring Week of July 1, 2024 Supplemental questions will be scored by the subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 15, 2024 (Tentative) Establish Eligibility List Week of July 22, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties Example of Duties To view the full job description, including the example of duties, please click Assessment-Records Assistant I or Assessment-Records Assistant II. . Napa County employees automatically become Disaster Service Workers. This means that when Napa County experience emergencies (earthquakes, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (Cal. Gov. Code § 3101.) Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/26/2024 5:00 PM Pacific
Jun 13, 2024
Full Time
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position About the Position The Assessment-Records Assistant I/ II performs a range of activities related to the processing and indexing of filed and recorded official documents and preparing and maintaining the assessment roll and property records; providing direct customer service; and performs a variety of clerical support functions in the Assessor and Recorder-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. Within the Assessor Division, the Assessment-Records Assistant I/ II responds to customer questions relating to vessel assessments and prepares, mails and processes vessel property statements and other notifications. They also share responsibility for maintaining the vessel property tax roll with respect to setting up new records, deleting old ones, and ensuring the accuracy of existing vessel records and accounts. They also fulfill routine customer requests such as address changes, providing copies of building records and parcel maps and the corresponding cashiering of those requests when fees are due. The Assessment-Records Assistant II is the journey-level classification in the Assessment-Records Assistant series. This recruitment is being conducted to fill one full-time vacancy which may be filled at the Assessment-Records Assistant I or Assessment-Records Assistant II level depending on qualifications in the Assessor and Record-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Assessment-Records Assistant I salary is as follows: $26.72 - $31.41 Hourly $2,137.60 - $2,512.80 Biweekly $4,631.46 - $5,444.40 Monthly $55,577.60 - $65,332.80 Annually Assessment-Records Assistant II salary is as follows: $28.86 - $33.98 Hourly $2,308.80 - $2,718.40 Biweekly $5,002.40 - $5,889.86 Monthly $60,028.80 - 70,678.40 Annually Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Assessment-Records Assistant I: Experience : One year of general clerical experience performing support duties similar to those found in a County Assessor, Recorder, or Clerk Office, a title company, or financial institution is highly desirable. AND Education : Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. Assessment-Records Assistant II: Experience: Two years of directly related experience working with assessment records or legal documents found in a County Assessor, Recorder, and/or Clerk Office, a title company or financial institution; or, one year of experience as an Assessment-Records Assistant I in Napa County. AND Education: Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. License or Certificate*: Possession of, or ability to obtain, a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. The Recruitment Process Application Deadline 5:00 pm (PST) on June 26, 2024 Application Screening By June 27, 2025 Supplemental Questions Scoring Week of July 1, 2024 Supplemental questions will be scored by the subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 15, 2024 (Tentative) Establish Eligibility List Week of July 22, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties Example of Duties To view the full job description, including the example of duties, please click Assessment-Records Assistant I or Assessment-Records Assistant II. . Napa County employees automatically become Disaster Service Workers. This means that when Napa County experience emergencies (earthquakes, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (Cal. Gov. Code § 3101.) Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/26/2024 5:00 PM Pacific
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a responsible administrative assistant position involving moderately complex office support for the Civil Section of the City Attorney's Office. The position requires high-level customer service skills and interacting with the public and other employees to achieve the essential function of the job. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the City Attorney's Office, which provides the highest possible level of professional legal advice and representation in the most efficient and economical manner, in order to serve and advance the health, safety and welfare interests of the City and its citizens. Every employee is accountable to: Demonstrate a high level of customer service, encourage others to focus on the customer, and foster an environment where customer service is a priority Communicate with customers to ensure that, when possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and take calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current office practices, procedures, equipment, business English and grammar, spelling, and mathematical computations and tabulations Operate a personal computer and be familiar with current computer software applications (Microsoft Word, Excel, PowerPoint, and Outlook); must be able to type 40 words per minute with accuracy Demonstrate willingness to learn in-house workflow management software system (Cobblestone), and embrace/appreciate other IT systems and programs and the benefits derived Make decisions in accordance with precedents and regulations and apply these to work situations Understand and follow moderately complex oral and written instructions Use discretion and maintain confidentiality Adjust rapidly to reprioritized work schedule Use good judgment Interact appropriately with customers, including dealing with conflict situations Present a positive attitude in dealing with the public JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Be a "team player" and establish/maintain effective working relationships with co-workers, public officials and the public while providing excellent customer service 2. Maintain orderly files and obtain records, reports, data or information from other departments or organizations as required 3. Receive, sort, record, and distribute office mail; order, receive, and maintain office supplies; inventory, order, receive and maintain shared coffee and medical supplies on a 3-way rotation basis with two other departments; fill in as needed during co-workers' absences 4. Set up and type from copy, rough draft, dictating machine, or general instructions, letters, memos, pleadings, or other documents including preprinted forms; prepare form letters, pleadings and other routine correspondence 5. Maintain relatively complex records, including financial, master files (electronic or paper), and library maintenance in accordance with established systems 6. Assist other departments with telephone and reception coverage on an as-needed basis 7. Provide office support to department staff including. but not limited to: Answering telephones, responding to questions and directing to the appropriate person Assisting citizens and/or coworkers with questions and directing to the appropriate person Processing work flow management (Cobblestone) requests Processing purchase orders and invoices for payment, maintaining accurate budget account balances, recording petty cash reimbursements, and related tasks Proofreading with accuracy, prioritizing tasks and assignments, and attention to detail Maintaining filing system to ensure timely filing of important documents, and scanning documents using Laserfiche, in compliance with the City’s document retention schedule Calendaring meetings, appointments, conference calls or other matters in Outlook Coordinating travel and conference arrangements/reservations, including travel expense reports 8. Maintain regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Required : Graduation from high school or GED Proficiency in the use of personal computer, with emphasis on word processing (40 words per minute with accuracy) using Microsoft Word, Excel, and Outlook Knowledge of general accounting procedures Working knowledge of modern office practices, procedures, methods, and equipment, and confidential record keeping methods and procedures Preferred : Legal assistant or paralegal training, civil law experience, or municipal government experience Any equivalent combination of education, training, and experience that would provide the required knowledge and skills may be considered. Physical Requirements Work is sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, pulling, and lifting of up to ten (10) pounds to move material and supplies; occasional pushing, pulling, and lifting of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Computer terminal, keyboard, typewriter, printer, telephone, switchboard, fax machine, photocopy machine, transcriber, calculator, postage scale and meter, books, files, paper shredder, scanner, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 6/24/2024 8:30 AM Mountain
Jun 11, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a responsible administrative assistant position involving moderately complex office support for the Civil Section of the City Attorney's Office. The position requires high-level customer service skills and interacting with the public and other employees to achieve the essential function of the job. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the City Attorney's Office, which provides the highest possible level of professional legal advice and representation in the most efficient and economical manner, in order to serve and advance the health, safety and welfare interests of the City and its citizens. Every employee is accountable to: Demonstrate a high level of customer service, encourage others to focus on the customer, and foster an environment where customer service is a priority Communicate with customers to ensure that, when possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and take calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current office practices, procedures, equipment, business English and grammar, spelling, and mathematical computations and tabulations Operate a personal computer and be familiar with current computer software applications (Microsoft Word, Excel, PowerPoint, and Outlook); must be able to type 40 words per minute with accuracy Demonstrate willingness to learn in-house workflow management software system (Cobblestone), and embrace/appreciate other IT systems and programs and the benefits derived Make decisions in accordance with precedents and regulations and apply these to work situations Understand and follow moderately complex oral and written instructions Use discretion and maintain confidentiality Adjust rapidly to reprioritized work schedule Use good judgment Interact appropriately with customers, including dealing with conflict situations Present a positive attitude in dealing with the public JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Be a "team player" and establish/maintain effective working relationships with co-workers, public officials and the public while providing excellent customer service 2. Maintain orderly files and obtain records, reports, data or information from other departments or organizations as required 3. Receive, sort, record, and distribute office mail; order, receive, and maintain office supplies; inventory, order, receive and maintain shared coffee and medical supplies on a 3-way rotation basis with two other departments; fill in as needed during co-workers' absences 4. Set up and type from copy, rough draft, dictating machine, or general instructions, letters, memos, pleadings, or other documents including preprinted forms; prepare form letters, pleadings and other routine correspondence 5. Maintain relatively complex records, including financial, master files (electronic or paper), and library maintenance in accordance with established systems 6. Assist other departments with telephone and reception coverage on an as-needed basis 7. Provide office support to department staff including. but not limited to: Answering telephones, responding to questions and directing to the appropriate person Assisting citizens and/or coworkers with questions and directing to the appropriate person Processing work flow management (Cobblestone) requests Processing purchase orders and invoices for payment, maintaining accurate budget account balances, recording petty cash reimbursements, and related tasks Proofreading with accuracy, prioritizing tasks and assignments, and attention to detail Maintaining filing system to ensure timely filing of important documents, and scanning documents using Laserfiche, in compliance with the City’s document retention schedule Calendaring meetings, appointments, conference calls or other matters in Outlook Coordinating travel and conference arrangements/reservations, including travel expense reports 8. Maintain regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Required : Graduation from high school or GED Proficiency in the use of personal computer, with emphasis on word processing (40 words per minute with accuracy) using Microsoft Word, Excel, and Outlook Knowledge of general accounting procedures Working knowledge of modern office practices, procedures, methods, and equipment, and confidential record keeping methods and procedures Preferred : Legal assistant or paralegal training, civil law experience, or municipal government experience Any equivalent combination of education, training, and experience that would provide the required knowledge and skills may be considered. Physical Requirements Work is sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, pulling, and lifting of up to ten (10) pounds to move material and supplies; occasional pushing, pulling, and lifting of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Computer terminal, keyboard, typewriter, printer, telephone, switchboard, fax machine, photocopy machine, transcriber, calculator, postage scale and meter, books, files, paper shredder, scanner, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 6/24/2024 8:30 AM Mountain
Contra Costa County, CA
Contra Costa County, California, United States
The Position Contra Costa County has an exciting opportunity for Library Literacy Assistants. We are recruiting to fill one (1) vacant position which is assigned to work out of the Antioch and Concord Project Second Chance (PSC) offices. This is a bilingual position that requires fluency in Spanish and English. The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other. The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library’s adult literacy program. We are looking for someone who is: a team player effective at establishing working relationships with others committed to fostering a diverse working and learning environment flexible and open to learning new skills customer-service oriented enthusiastic about serving in a program support capacity What you will typically be responsible for: Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials Promoting literacy services on social media and at community meetings and outreach events Coordinating program publications, including program newsletter and annual book of student writing Supporting volunteer retention through ongoing volunteer appreciation activities Using program database to maintain accurate record of activities and access tutor and learner information These are a few reasons you might love this job: You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community Supportive and collaborative colleagues will work with you on an impactful and important mission Your work environment will promote lifelong learning, providing many professional development opportunities A variety of job tasks will keep you interested and engaged You will work in an organization that values diversity and inclusion Here are a few challenges you might face in this job: You must be able to work one evening per week and up to 12 Saturdays per year Your work setting may not always be conducive to privacy, and you may need to work around some distractions Customer service issues may arise that require delicate handling Competencies required for this position: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Learning Agility: Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Library Literacy Assistant Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Education/Experience Options: Possession of a baccalaureate degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, communications, humanities, social science or behavioral science field; or 200 hours of previous tutoring experience in an established literacy program and possession of either 1) 60 semester or 90 quarter units from an accredited college or university or 2) certification as a teacher. Desirable Qualifications: Experience working with adult learners in any environment Experience with community outreach Professional working proficiency or better in a language other than English Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Topics of this assessment may include, but are not limited to: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. (Weighted 100%) The online assessment is tentatively scheduled to take place via computer (remotely) July 9- 14, 2024. The multiple choice assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/30/2024 11:59 PM Pacific
Jun 11, 2024
Full Time
The Position Contra Costa County has an exciting opportunity for Library Literacy Assistants. We are recruiting to fill one (1) vacant position which is assigned to work out of the Antioch and Concord Project Second Chance (PSC) offices. This is a bilingual position that requires fluency in Spanish and English. The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other. The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library’s adult literacy program. We are looking for someone who is: a team player effective at establishing working relationships with others committed to fostering a diverse working and learning environment flexible and open to learning new skills customer-service oriented enthusiastic about serving in a program support capacity What you will typically be responsible for: Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials Promoting literacy services on social media and at community meetings and outreach events Coordinating program publications, including program newsletter and annual book of student writing Supporting volunteer retention through ongoing volunteer appreciation activities Using program database to maintain accurate record of activities and access tutor and learner information These are a few reasons you might love this job: You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community Supportive and collaborative colleagues will work with you on an impactful and important mission Your work environment will promote lifelong learning, providing many professional development opportunities A variety of job tasks will keep you interested and engaged You will work in an organization that values diversity and inclusion Here are a few challenges you might face in this job: You must be able to work one evening per week and up to 12 Saturdays per year Your work setting may not always be conducive to privacy, and you may need to work around some distractions Customer service issues may arise that require delicate handling Competencies required for this position: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Learning Agility: Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Library Literacy Assistant Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Education/Experience Options: Possession of a baccalaureate degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, communications, humanities, social science or behavioral science field; or 200 hours of previous tutoring experience in an established literacy program and possession of either 1) 60 semester or 90 quarter units from an accredited college or university or 2) certification as a teacher. Desirable Qualifications: Experience working with adult learners in any environment Experience with community outreach Professional working proficiency or better in a language other than English Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Topics of this assessment may include, but are not limited to: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. (Weighted 100%) The online assessment is tentatively scheduled to take place via computer (remotely) July 9- 14, 2024. The multiple choice assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/30/2024 11:59 PM Pacific
Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Jun 05, 2024
Full Time
Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description There is an exceptional and exciting opportunity with the City of Tacoma within the Human Resources Department as a Human Resources Assistant. If you are interested in a career in the human resources field we encourage you to apply to work as part of a dedicated team of professionals and join the City's dedicated Human Resources Team! The Human Resources Assistants play an integral part of the Human Resources D epartment (HR) . This essential role supports HR by providing administrative and technical support in various areas of Human Resources. HR Assistants provide customer support to internal and external clientele, including job applicants and candidates, hiring managers and various stakeholders. The position assists with administrative processing of new hires and other critical employment-related activities, maintains HR department and employee records and files (electronic and hard copy records management), and assists in a variety of Human Resources programs. Employees in this classification perform general HR administrative tasks and provide excellent customer service, prepare and distribute correspondence, post advertisements, respond to employment verification requests and public record requests, and coordinate with payroll on timekeeping and data-keeping issues. Human Resources Assistants greet visitors, answer phone calls, and respond to routine questions from employees, applicants, and the public regarding human resources rules, processes, and procedures. This position requires a high level of organization, attention to detail, communication skills and confidentiality. The ideal candidate will have experience working in human resources or related administrative field; excellent communication skills; strong customer focus; the ability to provide detailed and specialized human resources information while maintaining a high level of confidentiality; and the ability to work effectively as part of a team or independently. Depending on assignment, Human Resources Assistants will: Provide front desk reception and answer HR phone lines Respond to employee and/or external customer questions regarding employment processes Monitor and respond to HR Admin email Create and maintain confidential personnel files Provide clerical and technical support for the Civil Service Board Perform records management activities according to the Local Government Common Records Retention Schedule (CORE) Provide clerical support to HR Analysts and/or HR Specialists assisting with recruitment processes, posting job advertisements, assembling testing or interview materials Administer the employee recognition program for General Government employees Compose routine correspondence using proper grammar and punctuation Communicate effectively and professionally Distribute new employee paperwork and welcome email materials Respond to verification of employment requests within 24 hours Ensure office, computer, and supply procurement to include creation and maintenance of vendor contracts, creating related purchase orders and purchase requisitions associated with bill pay Run various reports and queries exporting information from SAP Timekeeping for department staff Perform employee purchase card reconciliation for department staff Perform other duties as assigned Benefits The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications High school diploma or equivalent, and One year human resources or two years related administrative experience. Equivalent education/experience may be substituted. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS: There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position Knowledge & Skills COMPETENCIES Customer Focus Build and maintain internal and external customer focus resulting in customer satisfaction with the services and products offered by the Human Resources Department. Search out ways to enhance customer satisfaction by improving the efficiency and effectiveness of service delivery. Coordinating and Organizing Effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work. Act as an effective communication link to Human Resources staff. Plan for success, accounting for critical details and identifying, procuring or reserving facilities, equipment and other necessary resources. Relationship Building Build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect. Treat everyone with dignity and respect; respect the opinions of all other people. Seek to resolve confrontations and disagreements constructively. Act as a positive influence on others. Effective Communication Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Consistently follow standardized rules of language regarding spelling, punctuation, grammar, word usage, sentence structure, and composition. Explain or present information in a clear, concise, logical manner that achieves understanding of the intended message. Selection Process & Supplemental Information To be considered for this rewarding career opportunity: If you meet the minimum qualifications, please complete the online application and attach a detailed resume and cover letter describing your experience as it relates to the responsibilities of this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points. Examination Process: NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. Applicants who meet the minimum qualifications will be invited to participate in an online test. This test may include, but is not limited to, questions related to human resources knowledge/experience, strategic thinking and problem-solving skills , clerical/administrative skills, oral written and communication skills, and customer service skills. The testing information will be sent to the applicants' email address after the closing date of this job announcement. In order to receive the test link, applicants must provide a valid email address on their job application/candidate profile. Applicants must complete and pass the test in order to be placed on the Eligible List for hiring consideration and possible interview. Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Positions in this classification are represented by a labor agreement between the City of Tacoma and IBEW Local 483. Communication from the City of Tacoma We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/17/2024 5:00 PM Pacific
Jun 07, 2024
Full Time
Position Description There is an exceptional and exciting opportunity with the City of Tacoma within the Human Resources Department as a Human Resources Assistant. If you are interested in a career in the human resources field we encourage you to apply to work as part of a dedicated team of professionals and join the City's dedicated Human Resources Team! The Human Resources Assistants play an integral part of the Human Resources D epartment (HR) . This essential role supports HR by providing administrative and technical support in various areas of Human Resources. HR Assistants provide customer support to internal and external clientele, including job applicants and candidates, hiring managers and various stakeholders. The position assists with administrative processing of new hires and other critical employment-related activities, maintains HR department and employee records and files (electronic and hard copy records management), and assists in a variety of Human Resources programs. Employees in this classification perform general HR administrative tasks and provide excellent customer service, prepare and distribute correspondence, post advertisements, respond to employment verification requests and public record requests, and coordinate with payroll on timekeeping and data-keeping issues. Human Resources Assistants greet visitors, answer phone calls, and respond to routine questions from employees, applicants, and the public regarding human resources rules, processes, and procedures. This position requires a high level of organization, attention to detail, communication skills and confidentiality. The ideal candidate will have experience working in human resources or related administrative field; excellent communication skills; strong customer focus; the ability to provide detailed and specialized human resources information while maintaining a high level of confidentiality; and the ability to work effectively as part of a team or independently. Depending on assignment, Human Resources Assistants will: Provide front desk reception and answer HR phone lines Respond to employee and/or external customer questions regarding employment processes Monitor and respond to HR Admin email Create and maintain confidential personnel files Provide clerical and technical support for the Civil Service Board Perform records management activities according to the Local Government Common Records Retention Schedule (CORE) Provide clerical support to HR Analysts and/or HR Specialists assisting with recruitment processes, posting job advertisements, assembling testing or interview materials Administer the employee recognition program for General Government employees Compose routine correspondence using proper grammar and punctuation Communicate effectively and professionally Distribute new employee paperwork and welcome email materials Respond to verification of employment requests within 24 hours Ensure office, computer, and supply procurement to include creation and maintenance of vendor contracts, creating related purchase orders and purchase requisitions associated with bill pay Run various reports and queries exporting information from SAP Timekeeping for department staff Perform employee purchase card reconciliation for department staff Perform other duties as assigned Benefits The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications High school diploma or equivalent, and One year human resources or two years related administrative experience. Equivalent education/experience may be substituted. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS: There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position Knowledge & Skills COMPETENCIES Customer Focus Build and maintain internal and external customer focus resulting in customer satisfaction with the services and products offered by the Human Resources Department. Search out ways to enhance customer satisfaction by improving the efficiency and effectiveness of service delivery. Coordinating and Organizing Effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work. Act as an effective communication link to Human Resources staff. Plan for success, accounting for critical details and identifying, procuring or reserving facilities, equipment and other necessary resources. Relationship Building Build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect. Treat everyone with dignity and respect; respect the opinions of all other people. Seek to resolve confrontations and disagreements constructively. Act as a positive influence on others. Effective Communication Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Consistently follow standardized rules of language regarding spelling, punctuation, grammar, word usage, sentence structure, and composition. Explain or present information in a clear, concise, logical manner that achieves understanding of the intended message. Selection Process & Supplemental Information To be considered for this rewarding career opportunity: If you meet the minimum qualifications, please complete the online application and attach a detailed resume and cover letter describing your experience as it relates to the responsibilities of this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points. Examination Process: NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. Applicants who meet the minimum qualifications will be invited to participate in an online test. This test may include, but is not limited to, questions related to human resources knowledge/experience, strategic thinking and problem-solving skills , clerical/administrative skills, oral written and communication skills, and customer service skills. The testing information will be sent to the applicants' email address after the closing date of this job announcement. In order to receive the test link, applicants must provide a valid email address on their job application/candidate profile. Applicants must complete and pass the test in order to be placed on the Eligible List for hiring consideration and possible interview. Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Positions in this classification are represented by a labor agreement between the City of Tacoma and IBEW Local 483. Communication from the City of Tacoma We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/17/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
May 04, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/11/24, 4/15/24, 5/13/24, 6/17/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/17/2024 5:00 PM Pacific
Mar 07, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/11/24, 4/15/24, 5/13/24, 6/17/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/17/2024 5:00 PM Pacific
MARIN COUNTY, CA
Multiple Locations, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Marin County Free Library (MCFL) is a special taxing district that operates ten branch libraries in Marin under the authority of the Board of Supervisors. It provides public library services to the residents of the unincorporated areas of the County and the cities of Corte Madera, Fairfax, and Novato. The Marin County Free Library is an innovative and dynamic civic institution that is committed to providing exceptional services to a community that cares deeply about the library and encourages the library to assume a critical role in supporting the community to be resilient, equitable, and progressive. MCFL is committed to racial equity and the inclusion of those with multiple perspectives and backgrounds in our decision making. ABOUT THE POSITION Library Assistant IIs provide day-to-day library services to patrons of all ages, including provision of basic reference and readers’ advisory, digital and information literacy instruction, and proactive customer service to enhance our ‘single desk’ model of service. They help lead improvement of branch materials handling; support programming, marketing and outreach to engage, empower and inspire Marin’s diverse communities; implement programs that help to close the academic achievement gap. These positions are key to expanding innovative library services and 21st century learning. Library Assistant II’s also oversee circulation and basic library operations and provide supervision and training to circulation staff and volunteers. Incumbents will serve communities with diverse backgrounds and abilities and will collaborate with school districts and community partners to anticipate and meet community needs. There are currently two full-time vacancies for Library Assistant II-one with the Corte Madera branch and one withthe South Novato Library (South Novato includes two sites: The Library and The Shop a free public workspace for making, learning, and building community). Candidates will be expected to work a schedule that includes some evenings and weekend days. Candidates who meet the requirements for this position may be considered for future vacancies in other branch locations while this list remains active. We encourage you to apply now if you are interested in Library Assistant II assignments in any MCFL branch. The Corte Madera Library Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. ABOUT YOU Our Highly Qualified Candidate: The highly qualified candidate has a strong interest and commitment in providing support and advising patrons in a public library setting. In addition, the ideal candidate works effectively in both an independent and team environment; has experience leading or supervising staff, is able to apply strong organizational, planning, and problem-solving skills in a rapidly changing environment; recognizes and respects cultural differences; has a firm commitment to addressing equity issues and improving the educational outcomes for children; and is passionate and enthusiastic about public library services. Bilingual fluency in Spanish and English is highly desired. Bilingual assignments are distinguished by the required proficiency in the English language as well as a designated second language, in this case, Spanish. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. Bilingual Certification: Successful candidates must demonstrate proficiency in Spanish to be eligible for bilingual pay. A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements of the position. QUALIFICATIONS Knowledge of: Customer services techniques and practices. Organization, practices and procedures of a public library system. General library resources and practices. The Dewey Decimal System and its application. Standard office practices and procedures, including filing and the operation of standard office equipment. Standard telephone use and etiquette. Principles and practices for dealing with the public. Business arithmetic. Basic computer applications related to the work. Record keeping practices. Basic supervisory and training practices. Ability to: Perform paraprofessional patron service and library support work independently. Depending on assignment, provide supervision and training to staff and volunteers, including creating and maintaining work schedules. Depending on assignment, assists in planning, developing, coordinating and presenting branch programs and activities. Depending on assignment, provide basic reference services. Interpret, apply and explain library policies and procedures. Use library equipment, automated library systems and other software programs related to the work. Understand and follow written and oral directions. Organize own work and set work priorities. Make accurate arithmetic calculations, including collecting and accounting for money collected. Collect, process and interpret data. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Any combination of education and experience that demonstrates the knowledge and abilities listed below. Typically, equivalent to graduation from high school and two years of experience assisting patrons in a public or academic library. College coursework in library sciences may be substituted up to one year of the required experience. SPECIAL REQUIREMENTS Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Alisa Samuel at Alisa.Samuel@marincounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/28/2024 11:59 PM Pacific
Jun 15, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Marin County Free Library (MCFL) is a special taxing district that operates ten branch libraries in Marin under the authority of the Board of Supervisors. It provides public library services to the residents of the unincorporated areas of the County and the cities of Corte Madera, Fairfax, and Novato. The Marin County Free Library is an innovative and dynamic civic institution that is committed to providing exceptional services to a community that cares deeply about the library and encourages the library to assume a critical role in supporting the community to be resilient, equitable, and progressive. MCFL is committed to racial equity and the inclusion of those with multiple perspectives and backgrounds in our decision making. ABOUT THE POSITION Library Assistant IIs provide day-to-day library services to patrons of all ages, including provision of basic reference and readers’ advisory, digital and information literacy instruction, and proactive customer service to enhance our ‘single desk’ model of service. They help lead improvement of branch materials handling; support programming, marketing and outreach to engage, empower and inspire Marin’s diverse communities; implement programs that help to close the academic achievement gap. These positions are key to expanding innovative library services and 21st century learning. Library Assistant II’s also oversee circulation and basic library operations and provide supervision and training to circulation staff and volunteers. Incumbents will serve communities with diverse backgrounds and abilities and will collaborate with school districts and community partners to anticipate and meet community needs. There are currently two full-time vacancies for Library Assistant II-one with the Corte Madera branch and one withthe South Novato Library (South Novato includes two sites: The Library and The Shop a free public workspace for making, learning, and building community). Candidates will be expected to work a schedule that includes some evenings and weekend days. Candidates who meet the requirements for this position may be considered for future vacancies in other branch locations while this list remains active. We encourage you to apply now if you are interested in Library Assistant II assignments in any MCFL branch. The Corte Madera Library Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. ABOUT YOU Our Highly Qualified Candidate: The highly qualified candidate has a strong interest and commitment in providing support and advising patrons in a public library setting. In addition, the ideal candidate works effectively in both an independent and team environment; has experience leading or supervising staff, is able to apply strong organizational, planning, and problem-solving skills in a rapidly changing environment; recognizes and respects cultural differences; has a firm commitment to addressing equity issues and improving the educational outcomes for children; and is passionate and enthusiastic about public library services. Bilingual fluency in Spanish and English is highly desired. Bilingual assignments are distinguished by the required proficiency in the English language as well as a designated second language, in this case, Spanish. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. Bilingual Certification: Successful candidates must demonstrate proficiency in Spanish to be eligible for bilingual pay. A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements of the position. QUALIFICATIONS Knowledge of: Customer services techniques and practices. Organization, practices and procedures of a public library system. General library resources and practices. The Dewey Decimal System and its application. Standard office practices and procedures, including filing and the operation of standard office equipment. Standard telephone use and etiquette. Principles and practices for dealing with the public. Business arithmetic. Basic computer applications related to the work. Record keeping practices. Basic supervisory and training practices. Ability to: Perform paraprofessional patron service and library support work independently. Depending on assignment, provide supervision and training to staff and volunteers, including creating and maintaining work schedules. Depending on assignment, assists in planning, developing, coordinating and presenting branch programs and activities. Depending on assignment, provide basic reference services. Interpret, apply and explain library policies and procedures. Use library equipment, automated library systems and other software programs related to the work. Understand and follow written and oral directions. Organize own work and set work priorities. Make accurate arithmetic calculations, including collecting and accounting for money collected. Collect, process and interpret data. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Any combination of education and experience that demonstrates the knowledge and abilities listed below. Typically, equivalent to graduation from high school and two years of experience assisting patrons in a public or academic library. College coursework in library sciences may be substituted up to one year of the required experience. SPECIAL REQUIREMENTS Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Alisa Samuel at Alisa.Samuel@marincounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/28/2024 11:59 PM Pacific
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/Section: Bush Intercontinental (IAH) / ID BADGING Workdays & Hours*: Shift work, could include a Rotating Schedule - weekends and holidays (*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Badging Office for George Bush Intercontinental Airport (IAH) provides friendly Customer Service while conducting badging operations and criminal history record checks authorizing use of the access control system to the working population of IAH. The purpose of the Security group at George Bush Intercontinental Airport (IAH), one of three airports that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, Fixed Base Operators (FBO's) and Commercial Business Operators (CBO's), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Assistant is the Airport Trusted Agent for the ID Badging office at Bush Intercontinental Airport (IAH). This position primarily processes Security Badge applicants for the issuance of airport access and identification media. This process helps to ensure the safety and security of employees and passengers throughout the airport. The Airport Operations Assistant properly verifies and provides badged employees with the necessary access to conduct business activities. This position provides daily customer service to all airport users working to achieve HAS Management goals of becoming a high performance organization. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Operations Assistant duties include but are not limited to: Process applicants to include new, renewal, replacement, lost/stolen, and damaged badges. Perform and maintain Pro watch when capturing biographic information. Compile biometric information using fingerprint capture devices. Assist applicants with SIDA and AOA driving training and testing. Verify passed background checks prior to them being issued ID media. Monitor, verify, and update badges for appropriate access level for multi airports. Coordinate with Customs and Boarder Protection for addition of CBP access seals. Review and update quality control reports. Review and complete badging billing. Acts as a Trusted Agent as defined by the TSA. Support operation activities, such as responding to routine customer questions and calls for assistance. Perform and maintain reports on security activities, such as inspecting security alarm doors, monitoring the perimeter of terminal areas, monitoring radio communications and closed-circuit televisions and performing identification badging activities. Perform duties relating to the complete scope of the badging life cycle. Contribute to the team effort by performing related duties as needed. WORKING CONDITIONS The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS No experience is required. Para-professional or professional experience in airport operations/security may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). PREFERENCES Preference will be given to applicants with experience in office management, badging applicants via processing of biographical and biometrical information. Familiar with computer and technical skills including software knowledge of identification and credentialing software i.e. ProWatch. Ability to multitask using multiple software applications. Ability to communicate diplomatically & effectively, often in tense situations, with all levels of internal & external customers. High level of experience with PC's in the MS Windows and MS Office environments. Data entry experience and attention to details highly desired. Ability to identify and effectively communicate problems and provide alternate solutions. Experience with detecting Fraudulent identification documents. Knowledge of Federal Regulation/US Customs Immigration documents also desirable. Complete assigned tasks and follow instructions with minimal supervision. Must be willing to be a Team Player. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858. If you need special services or accommodations, call 281-233-1852; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/25/2024 11:59 PM Central
Jun 12, 2024
Full Time
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/Section: Bush Intercontinental (IAH) / ID BADGING Workdays & Hours*: Shift work, could include a Rotating Schedule - weekends and holidays (*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Badging Office for George Bush Intercontinental Airport (IAH) provides friendly Customer Service while conducting badging operations and criminal history record checks authorizing use of the access control system to the working population of IAH. The purpose of the Security group at George Bush Intercontinental Airport (IAH), one of three airports that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, Fixed Base Operators (FBO's) and Commercial Business Operators (CBO's), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Assistant is the Airport Trusted Agent for the ID Badging office at Bush Intercontinental Airport (IAH). This position primarily processes Security Badge applicants for the issuance of airport access and identification media. This process helps to ensure the safety and security of employees and passengers throughout the airport. The Airport Operations Assistant properly verifies and provides badged employees with the necessary access to conduct business activities. This position provides daily customer service to all airport users working to achieve HAS Management goals of becoming a high performance organization. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Operations Assistant duties include but are not limited to: Process applicants to include new, renewal, replacement, lost/stolen, and damaged badges. Perform and maintain Pro watch when capturing biographic information. Compile biometric information using fingerprint capture devices. Assist applicants with SIDA and AOA driving training and testing. Verify passed background checks prior to them being issued ID media. Monitor, verify, and update badges for appropriate access level for multi airports. Coordinate with Customs and Boarder Protection for addition of CBP access seals. Review and update quality control reports. Review and complete badging billing. Acts as a Trusted Agent as defined by the TSA. Support operation activities, such as responding to routine customer questions and calls for assistance. Perform and maintain reports on security activities, such as inspecting security alarm doors, monitoring the perimeter of terminal areas, monitoring radio communications and closed-circuit televisions and performing identification badging activities. Perform duties relating to the complete scope of the badging life cycle. Contribute to the team effort by performing related duties as needed. WORKING CONDITIONS The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS No experience is required. Para-professional or professional experience in airport operations/security may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). PREFERENCES Preference will be given to applicants with experience in office management, badging applicants via processing of biographical and biometrical information. Familiar with computer and technical skills including software knowledge of identification and credentialing software i.e. ProWatch. Ability to multitask using multiple software applications. Ability to communicate diplomatically & effectively, often in tense situations, with all levels of internal & external customers. High level of experience with PC's in the MS Windows and MS Office environments. Data entry experience and attention to details highly desired. Ability to identify and effectively communicate problems and provide alternate solutions. Experience with detecting Fraudulent identification documents. Knowledge of Federal Regulation/US Customs Immigration documents also desirable. Complete assigned tasks and follow instructions with minimal supervision. Must be willing to be a Team Player. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858. If you need special services or accommodations, call 281-233-1852; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/25/2024 11:59 PM Central