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  • Animal Services Technician

    Visalia, California United States TULARE COUNTY HHSA Full Time $39,046.38 - $47,587.07 Annually Aug 03, 2025
    Tulare County Health and Human Services Employer:

    TULARE COUNTY HHSA

    Our Vision Healthy children and adults, supportive families, thriving communities. Our Mission Dedicated to protecting and strengthening the well-being of the community through the development of effective policies, practices, and services delivered in a culturally and linguistically competent manner. Our Core Values  1) HHSA sponsors services and policies that are: collaborative, community-driven, evidence-based. 2) HHSA promotes service delivery that is: culturally competent, respectful, a model of excellence. 3) HHSA supports a work environment that demonstrates: diversity, integrity, accountability, teamwork and mutual respect, staff development and recognition.

    Apply Now View job Employer Profile

    Job Description

    This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

    Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months.

    Typical Duties

    • Greet the general public at the counter and help by answering questions following program policies.
    • Provide information to and assist the public and employees by telephone, computer, radio, and in person.
    • Receive telephone calls from the general public and other agencies and route requests and complaints to appropriate personnel or office.
    • Dispatch calls to Animal Control Officers or other agencies.
    • Prioritize and assign calls for service and maintain the status of each.

    For a full list of duties for this position, please click here .

    Minimum Qualifications

    Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

    Education:

    • Equivalent to completion of the twelfth(12 th ) grade.


    Experience:

    • Two (2) years of general clerical experience; preferably with high volume service call dispatcher experience OR experience or volunteering at an animal shelter with significant public contact experience.


    Note: Having and/or caring for personal or family pets will not substitute for the required experience.

    Knowledge of:
    • General clerical procedures including filing, typing, and proper telephone technique and etiquette.
    • General principles and techniques of communication equipment and operations.
    • Principles and processes for providing customer service.
    • Modern office procedures and practices.
    • Record keeping methods.
    • Basic mathematics.
    • Correct use of the English language including spelling, grammar, and punctuation.
    • Alphabetical and numerical filing system and procedures.


    Skill/Ability to:
    • Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
    • Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
    • Learn, apply and follow appropriate rules, policies, procedures, and ordinances including those related to the licensing, adoption, quarantine, impounding, care and treatment of animals.
    • Input data and utilize a computer-aided dispatch system.
    • Organize work, determine priorities, exercise good judgment, and complete multiple tasks with deadlines under stressful conditions.
    • Follow safe work practices.
    • Understand and follow oral and written instructions.
    • Provide prompt, courteous, and responsive customer service to the public.
    • Communicate clearly and concisely in person, over the telephone, and in writing.
    • Write clearly to convey ideas in memos and correspondence using correct grammar, spelling, and punctuation.
    • Effectively utilize office equipment including computer systems and applications.
    • Count and balance money and deposits.
    • File and maintain accurate records.
    • Receive, interpret, and prioritize calls from the public and law enforcement officials.
    • Plan and complete assignments independently.
    • Dispatch Animal Services Officers to handle field-related issues by communicating by phone and computer.
    • Maintain effective relationships with the public and co-workers.
    • Exhibit humane and sympathetic treatment of animals.
    • Respond to requests and inquiries from the general public.
    • Safely operate a motor vehicle.
    • Work in a loud environment while exposed to animals, animal fluids, waste and smells, and pharmaceuticals.
    • Remain seated for periods of time.
    • Retain and recall information.
    • Work a flexible schedule including evening and weekend hours.

    License or Certificate:
    • Possession of, or ability to obtain, an appropriate, valid California driver's license.
    • Must be immunized against rabies within three (3) months of start date and maintain immunity for the duration of employment.


    DESIRABLE EMPLOYMENT STANDARDS
    • General geography of the unincorporated areas of Tulare County.
    • Experience working in a high-stress customer service environment.
    • Animal handling or shelter employment experience (not required).
    • Knowledge of Animal Welfare laws and regulations.


    Additional Information

    Conditions of Employment

    Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

    College Cost Reduction Access Act

    This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

    EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

    Bargaining Unit 1

    The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

    Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

    Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

    Retirement:     The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

    Paid Holiday Leave: 12 set days and 1 personal holiday.

    Vacation Accrual:
    2 weeks per year (0-3 years of service)
    3 weeks per year (3-7 years of service)
    4 weeks per year (7-11 years of service)
    5 weeks per year (11+ years of service)
    Limit of 300 hours.

    Sick Leave Accrual: 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

    Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

    Disability Insurance:     Employees are covered by State Disability Insurance. The premium is paid by the employee.

    Deferred Compensation: A voluntary deferred compensation plan is available.

    To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

    The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

    Closing Date/Time: 8/11/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Serving Communities: Animal Control Jobs

Serving Communities: Animal Control Jobs

We live in a humane society and animal control professionals play a crucial role in safeguarding that.

For both human and animal populations, animal control professionals are needed on a multitude of levels to address issues related to public health, safety, and animal welfare.

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Animal control careers involve protecting public health and safety by addressing issues such as stray animals, aggressive wildlife, and educating the public on animal behavior and zoonotic diseases.

By intervening in these situations, animal control professionals help prevent potential risks to both humans and animals in the community.

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Animal control positions provide a platform for advocating for the welfare and humane treatment of animals.

Whether through veterinary services, rescue operations, shelter management, or adoption programs, animal control professionals work to ensure that animals in their care receive the support and protection they need.

From veterinary technicians to biology experts, our local, state, and federal governments need individuals who understand the interwoven relationship between humans and animals.

3. Community Engagement and Education:

Animal control careers offer opportunities for community engagement and education.

By conducting outreach programs, providing resources on responsible pet ownership, and collaborating with local organizations, animal control professionals empower communities to become more informed and compassionate towards animals.

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Navigate Your Animal Control Career Journey

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Dive into the listings, discover positions that resonate with your passion for animal welfare and community safety, and take the next step toward a fulfilling and impactful career in animal control.

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If you have effective communication, care deeply for animals, and are interested in serving your community, then apply today and become a valued member of the animal control profession.

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