The Learning & Development (L&D) Manager leads initiatives that strengthen workforce capability, leadership effectiveness, and organizational culture across the County. This role aligns employee development with the County’s mission to deliver high-quality, responsive public services. The L&D Manager partners with departments to build a skilled, engaged, and service-oriented workforce prepared to meet evolving community needs.
Strategic Learning & Talent Development
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Lead countywide learning strategy aligned with organizational priorities and service delivery goals
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Manage one- and three-year operational plans for division, aligned with HR Department strategy and roadmap
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Sustain and optimize the learner’s experience at the County, through a variety of experiences (including but not limited to synchronous and asynchronous courses, blended learning, workshops, and social)
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Assess workforce skill gaps and create targeted solutions annually
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Lead a culture of continuous learning, professional growth, and knowledge sharing
Organizational Development & Effectiveness
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Partner with departments to assess organizational challenges and implement practical, people-centered solutions
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Develop, manage, and communicate performance management practices that align employee goals with County priorities
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Consult on change management efforts related to new systems, processes, and service models
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In coordination with Labor and Relations Manager and HR Business Partners, consult on and mediate conflict situations with employee groups as needed
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Conduct team alignment sessions and organizational assessments, as requested
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Advance initiatives that strengthen organizational culture, engagement, and collaboration (i.e., QMM, STAR Committee, Retreats)
Leadership & Talent Development
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Manage development programs for supervisors, managers, and leaders (i.e., ALE, Leadership Studio, New Supervisor and Manager Orientation)
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In coordination with Labor and Relations Manager and HR Business Partners, provide coaching and consultation to leaders on performance, team dynamics, and employee development
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Oversee focused development programs such as mentoring and coaching, whether provided internally or externally
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Foster a culture of accountability, feedback, and growth
People, Operations, & Data
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Lead team of specialists to achieve operational plan goals
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Use technology, best practices, and collaboration to develop optimized processes and ways of working within the division
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Analyze survey data, training outcomes, and workforce metrics to guide decisions
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Manage division contracts, providers, budget, and expenses to ensure fiscal responsibility and optimal ROI
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Evaluate the effectiveness of L&D programs and recommend improvements
Compliance & Public Sector Alignment
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Ensure training programs align with federal, state, and local regulations, as well as County policies
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Support required training initiatives (e.g., ethics, safety, compliance, and certification programs)
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Maintain awareness of public sector trends, workforce challenges, and best practices
About You
Minimum Qualifications:
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Bachelor’s degree in Organizational Development, Adult Education, Human Resources, Public Administration, or related field
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5–8+ years of experience in learning & development, organizational development, and talent development
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Experience working within or supporting government operations, multi-department environments, or regulated industries
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Strong facilitation, coaching, and change management skills
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Ability to balance strategic initiatives with operational and compliance requirements
Preferred Qualifications:
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Master's degree in Organizational Development, Adult Education, Human Resources, Public Administration, or related field
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Public sector experience
Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment for a period of 5 years.
About Everything Else
Starting Pay Range: $90,000 - $100,000/year, based on your qualifications.
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