San Mateo County Transit District

The San Mateo County Transit District is the administrative body for the principal public transit and transportation programs in San Mateo County: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail and the San Mateo County Transportation Authority. Caltrain and the TA have contracted with the District to serve as their managing agency, under the direction of their boards of directors.

 

16 job(s) at San Mateo County Transit District

SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Apr 06, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Equal Employment Opportunity Program Administrator EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Executive Office APPLICATION DEADLINE: Sunday, May 5, 2024 PAY RANGE: 1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Equal Employment Opportunity (EEO) Program Administrator reports to the Manager of Social Equity and Deputy Director of the Office of Civil Rights. The successful candidate will be responsible for investigating complaints of discrimination, harassment, and retaliation. As well as monitoring and implementing the Districts EEO program and developing strategies to promote equitable policies related to the hiring, promotion, discipline, and recruiting activities. The position will primarily work for the San Mateo County Transit District (SamTrans) and the Peninsula Corridor Joint Powers Board (Caltrain). The Office of Civil Rights is responsible for the administration and enforcement of local, state, and federal civil rights laws and regulations. EXAMPLES OF ESSENTIAL FUNCTIONS: Provide oversight and recommendations for selection and hiring processes to ensure a fair and equitable hiring process. Investigates internal agency discrimination complaints and employment inquiries involving the Equal Pay Act, Title VII, Executive Order 11246, ADEA, Rehabilitation Act, Veterans Readjustment Act and the ADA. Develops and conducts various types of training and guidance to employees, supervisors, and managers on harassment, hostile work environment, and other prohibited conduct as needed. Lead and implement case management system to ensure efficiency and compliance. EXAMPLES OF DUTIES: Develop, monitor, and administer the District’s EEO/AAP to ensure compliance with federal/state regulations, policies, and guidelines. Provide recommendations to reflect diversity, equity, and inclusion. Lead and/or develop training for all employees on the District’s EEO and Prevention of Sexual Harassment in the Workplace policies. Assists in organizational development in assigned areas by identifying equity issues, collecting data, analyzing alternatives, and making recommendations. Monitor, investigate, and resolve complaints of alleged discrimination. Prepares findings and OCR response and recommendations. Prepare quarterly and annual reports and presentations for Executive Team including data on hiring, terminations, discipline, promotions, and recruitment activities. Collaborate and advise departments to ensure federal and state compliance on EEO related matters. Draft and review memorandums, closing letters, and responses to EEO inquiries. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager, Social Equity Programs, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Business Administration, Ethnic Studies, Psychology, Sociology, Women Studies, Public Administration, Human Resources, Industrial Relations, or a related field. Professional experience such as assisting in administering an EEO program may be substituted for the education on a year for year basis. Three years (3) full-time experience implementing and monitoring EEO or Workforce Equity programs, which must have investigation experience and report writing. PREFERRED QUALIFICATIONS: Experience in a public agency. Experience with case management software such as Case IQ Completion of EEO Investigator Training Experience using methods and techniques used to conduct investigations and complaint resolution. Familiarity with federal triennial reviews and report submission. Experience in identifying and responding to sensitive community and organizational issues. Developing and implementing training programs. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 5, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
San Mateo County Transit District 1250 San Carlos Avenue, San Carlos, CA, USA
Apr 02, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS:  Manage fund programs and operations which will include overseeing the fund programming and call-for-projects processes for various program categories under the San Mateo County Sales Tax Measures A and W. Ensure the project selection processes are consistent with the guidelines established by the Board-approved Strategic Plans.   Manage the monitoring and reporting of fund programming and expenditures under each of the San Mateo County Sales Tax Measures A and W and ensure the program categories are in compliance the voter-approved Expenditure Plans provisions.   Lead Measures A and W strategic planning and policy efforts according to the provisions of the voter approved Expenditure Plans.  Lead technical assistance planning and grant development efforts that the Transportation Authority undertakes in partnership with external agencies.  Supervise staff including: Hiring, mentoring, and taking the appropriate corrective and/or disciplinary action. Will participate in the selection of staff, coordinate staff training and professional development, establish performance objectives, and monitor and evaluate employee performance.  Will ensure that EEO policies and procedures are followed. EXAMPLES OF DUTIES:  Examples of Planning Duties:  Advance planning work related to a number of wide-ranging topics including but not limited to the following: autonomous vehicles, mobility hubs, transportation demand management, bicycle and pedestrian planning and concept design, and/or multimodal highway planning efforts.   Manage complex and multi-disciplinary planning projects, or significant portions of such projects, involving a high level of technical complexity, public visibility, and coordination with numerous stakeholders.  Facilitate public meetings/workshops and assist with promoting community-based organization partnerships in planning efforts.  Provide technical assistance to stakeholder agencies on various transportation subject areas by leading projects on behalf of outside agencies, managing consultant contracts, and providing strategic guidance on an as needed basis.  Lead the development of grant and funding strategies to assist with advanced planning for implementing projects.  Example of Fund Management Duties:  Manage the development and update of Measures A and W strategic plans, implementation plans, and other strategic planning initiatives, ensuring ongoing adherence to strategic plan policies, procedures, and performance objectives.  Manage the development of Measures A and W program guidelines, evaluation criteria, and the oversight of the project selection process.  Oversee the monitoring of progress and status of the Measures A and W programs with respect to drawdown of funds, project delivery, and effectiveness.  Oversee the coordination of monitoring and reporting activities with other divisions and departments within the organizations that are required to carry out the intent and requirements of Measures A and W and ensure cross-departmental communication and collaboration.   Evaluate job performance of staff that also includes the professional development of staff through the identification of on-the-job and other professional development opportunities.   Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.  Perform other duties as assigned. 
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Apr 01, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Facilities Technician EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Facilities Maintenance APPLICATION DEADLINE: Sunday, June 2, 2024 (First Cut-off 28Th May, 2024) PAY RANGE: $31.01 - $41.35 hourly per CBA ($64,500 - $86,008 estimated annual) WORK SCHEDULE: Varies - days, nights, weekends, and holidays (per CBA) WORK LOCATION: Varies - San Carlos, CA and/or South San Francisco, CA JOB SUMMARY: The Facilities Technician reports to the Assistant Manager, Facilities and is responsible for providing building maintenance services at the District facilities in accordance with established standards and procedures. EXAMPLES OF ESSENTIAL FUNCTIONS: Perform regularly scheduled maintenance on all facilities according to manufacturers’ specifications and Standard Operating Procedures. Perform basic facility repairs including painting, carpentry, plumbing, heating and cooling (HVAC), hydraulic and electrical systems. Complete daily work orders in a timely fashion in accordance with District standards. Respond to facility-related emergencies 24/7 during assigned periods in rotation. EXAMPLES OF DUTIES: Perform scheduled maintenance, provide emergency response services and make repairs, and repair tools and equipment and monitor building maintenance contracts. Ensure all maintenance and repair activities are recorded, organized, and complete. Records must be readily available for reference, audit, and quality control. Collaborate with District departments to obtain work scope information, discuss options, collect job details and estimate labor and material costs relating to work order. Inspect and report on functional operation of buildings, grounds and related facility systems including: heating and cooling systems, fueling and lubrication systems, storm, plumbing, potable water, sewer and industrial waste systems, fire alarm and fire sprinkler systems, electrical power and lighting systems, in-ground hydraulic lift systems, bus parking designation markings, roofing systems, bus exhaust evacuation systems, roll up access doors and roll up fire doors, and environmental protection systems. Maintain clear and accurate records of maintenance tasks performed and status of District facilities. Develop and maintain a spare parts inventory of basic maintenance hand and power tools. Maintain open communications with other departments; develop and maintain effective internal relationships. Maintain a safe and clean work environment. Must participate in weekend and holiday on-call rotation. Safely operate a variety of maintenance vehicles. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Assistant Manager, Facilities, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High School Diploma or GED Three (3) years full-time industrial building/facility maintenance experience, or a combination of education and experience demonstrating the ability to successfully perform the essential functions of the position. Must have valid California driver’s license with a safe driving record. PREFERRED QUALIFICATIONS: General experience troubleshooting electrical systems, heating and cooling (HVAC) systems, plumbing, and hydraulic systems. Able to work safely in different kinds of weather conditions and workspace environments. Able to safely lift 50lbs and climb/work on ladders and other equipment. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on , Sunday, June 2, 2024 (First Cut-off 28th May, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Mechanic ‘A’ (Journey-level) EMPLOYMENT TYPE: Non-exempt/Safety-Sensitive/ATU Local 1574 DIVISION: Bus - Maintenance PAY RANGE: $35.25/hour - $46.98/hour (in accordance to CBA) APPLICATION DEADLINE: Continuous Recruitment (Open until filled) WORK LOCATION: South San Francisco and/orSan Carlos, CA WORK SCHEDULE: Varies - day, nights, weekends and holidays (in accordance to CBA) GENERAL DESCRIPTION: The Mechanic ‘A’ reports to the Maintenance Supervisor, and is responsible for performing journey-level mechanic work which includes rebuild and overhaul work on transit buses, non-revenue vehicles, and other maintenance shop equipment on District property in support of public transportation services for the San Mateo County Transit District (SamTrans). EXAMPLES OF ESSENTIAL FUNCTIONS: Perform major mechanical work such as rebuilds and overhauls to restore transit buses and related equipment to their operable conditions. Diagnose, identify, and repair major defects on all systems/components of transit buses, fleet vehicles, and other District equipment on property and in the field. Perform bus inspections and preventative maintenance on all passenger coaches. Perform service and repairs on road calls. EXAMPLES OF DUTIES: Identify and utilize shop tools, diagnostic equipment and programs, and technical information to perform various work such as inspections, maintenance, repairs, rebuilds, overhauls, and installation on a variety of automotive, diesel, and hybrid vehicles. Reference vehicle and part manuals to look-up electrical schematics and sub-systems information to troubleshoot malfunctions and for repair requirements for transit buses, automotive, diesel, hybrid, and gasoline equipment. Prepare written reports such as documenting defects and repairs on inspection forms and work orders. Perform computer-related functions on vehicle sub-systems that allow for data input, retrieval, diagnostics, and repairs. Provide guidance and/or assistance to other mechanics including lower classifications on proper use of equipment and performing their mechanical duties. Articulate task/job status through both written, verbal, and electronic forms. Work schedule may consist different shifts including nights, weekends, and holidays at any of two District operated facilities (North Base - South San Francisco and South Base - San Carlos). Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, District property, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of a Maintenance Supervisor, who will establish goals and objectives and evaluate performance. MINIMUM QUALIFICATIONS: Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Five (5) years of full-time journey-level experience in the maintenance and repair of automotive, transit, gasoline, diesel, or hybrid vehicles. Must possess a valid Class C California driver license with a safe driving record, and must be able to obtain a Class B permit with Air Brake and Passenger Endorsements within seven days of hire. OTHER REQUIREMENTS: Must be able to obtain a 608 and 609 Air Conditioning Certification prior to completing probation (120 Days). Must be able to lift and carry up to 50 pounds. Must be able to pass pre-employment process including medical examination, drug screen, and background check. Must possess good driving record. Must have effective oral and written communication skills. SELECTION PROCESS MAY INCLUDE : The selection process may consist of an evaluation of the applicant’s qualifications, panel interview, practical exercise and/or internal Department interviews. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of employment and education verification and criminal background check. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. BENEFITS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/about-samtrans/jobs Holidays : Seven paid holidays, plus up to four floating holidays per year Paid Time Off : Up to 21 days (PTO) per year (in accordance to CBA) Cafeteria Plans : Medical, dental, vision care, group life insurance and more Transportation : Free Bus Transportation for employees and qualified dependents Pension : Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY : To apply, please visit the www.samtrans.com/about-samtrans/jobs . This is a continuous recruitment until filled . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to hr@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Mechanic “B” EMPLOYMENT TYPE: Non-exempt/Safety-Sensitive/ATU Local 1574 DIVISION: Bus (Maintenance Department) PAY RANGE: $31.80hour - $42.40/hour (in accordance to CBA) APPLICATION DEADLINE: CONTINUOUS WORK LOCATION: South San Francisco and/orSan Carlos, CA JOB SUMMARY: The Mechanic ‘B’ reports to the Maintenance Supervisor and Lead Mechanic, and is responsible for performing mechanic work which includes disassembly, diagnostic, troubleshooting, and repair work on transit buses, non-revenue vehicles, and other maintenance shop equipment on District property in support of public transportation services for the San Mateo County Transit District (SamTrans). EXAMPLES OF ESSENTIAL FUNCTIONS: Perform maintenance inspections on a variety of gasoline, diesel, and hybrid vehicles. Diagnose, identify, and repair general defects and perform fleet safety brake inspections on all transit vehicles. Assist Mechanic ‘A’s on major repairs. EXAMPLES OF DUTIES: Road test transit buses and other District vehicles. Investigate Bus Operator reported defects. Identify and utilize shop tools, diagnostic equipment and programs, and technical information to perform various works such as inspections, maintenance, repairs, and installation on a variety of automotive, diesel, gasoline, and hybrid vehicles. Reference vehicle and part manuals to look-up electrical schematics and sub-systems information to troubleshoot malfunctions and for repair requirements for transit buses, automotive, diesel, hybrid, and gasoline equipment. Prepare written reports such as documenting defects and repairs on inspection forms and work orders. Perform computer-related functions on vehicle sub-systems that allow for data input, retrieval, diagnostics, and repairs. Provide guidance and/or assistance to other mechanics including on the proper use of equipment and performing their mechanical duties. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, District property, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Maintenance Supervisor, who establishes goals and objectives, monitors and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: High school diploma or GED equivalent. Three (3) years of full-time experience in the maintenance and repair of automotive, transit, gasoline, diesel, or hybrid vehicles. Must possess a valid Class C California driver license with a safe driving record, and must be able to obtain a Class B permit with Air Brake and Passenger Endorsements within seven days of hire. PREFERRED QUALIFICATIONS: Must be able to obtain a 608 and 609 Air Conditioning Certification prior to completing probation (120 Days). Must be able to work different shifts at any of two District operated facilities (North Base - South San Francisco and South Base - San Carlos), including nights, weekends, and holidays. Must be able to effectively follow oral and written instructions. Must be able to lift and carry up to 50 pounds. Must be able to pass pre-employment physical, drug screen, and background review. SELECTION PROCESS MAY INCLUDE : The process may include a written and skills test assessments or supplemental questions and will require a panel interview. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. This is a safety sensitive position. As a part of the pre-employment process, you are required to successfully complete a medical, drug/alcohol, DMV, and a background investigation. BENEFITS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/about-samtrans/jobs Holidays : Seven paid holidays, plus up to four floating holidays per year Paid Time Off : Up to 21 days (PTO) per year (in accordance to CBA) Cafeteria Plans : Medical, dental, vision care, group life insurance and more Transportation : Free Bus Transportation for employees and qualified dependents Pension : Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY : To apply, please visit the www.samtrans.com/about-samtrans/jobs . Complete an online employment application. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Manager Planning & Fund Programming EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Transportation Authority APPLICATION DEADLINE: Sunday, May 5, 2024 (1st cutoff Sunday, April 21, 2024) PAY RANGE: $2,342.15 - $3,513.23 weekly ($121,792 - $182,688 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Manager of Planning & Fund Management will report to the Director of Planning and Funding and will be responsible for fund management and oversight of various Measures A and W program categories. This position also serves as the planning lead for Transportation Authority policy initiatives as well as oversees planning technical assistance work for studies led by Transportation Authority on behalf of local agencies. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage fund programs and operations which will include overseeing the fund programming and call-for-projects processes for various program categories under the San Mateo County Sales Tax Measures A and W. Ensure the project selection processes are consistent with the guidelines established by the Board-approved Strategic Plans. Manage the monitoring and reporting of fund programming and expenditures under each of the San Mateo County Sales Tax Measures A and W and ensure the program categories are in compliance the voter-approved Expenditure Plans provisions. Lead Measures A and W strategic planning and policy efforts according to the provisions of the voter approved Expenditure Plans. Lead technical assistance planning and grant development efforts that the Transportation Authority undertakes in partnership with external agencies. Supervise staff including: Hiring, mentoring, and taking the appropriate corrective and/or disciplinary action. Will participate in the selection of staff, coordinate staff training and professional development, establish performance objectives, and monitor and evaluate employee performance. Will ensure that EEO policies and procedures are followed. EXAMPLES OF DUTIES: Examples of Planning Duties: Advance planning work related to a number of wide-ranging topics including but not limited to the following: autonomous vehicles, mobility hubs, transportation demand management, bicycle and pedestrian planning and concept design, and/or multimodal highway planning efforts. Manage complex and multi-disciplinary planning projects, or significant portions of such projects, involving a high level of technical complexity, public visibility, and coordination with numerous stakeholders. Facilitate public meetings/workshops and assist with promoting community-based organization partnerships in planning efforts. Provide technical assistance to stakeholder agencies on various transportation subject areas by leading projects on behalf of outside agencies, managing consultant contracts, and providing strategic guidance on an as needed basis. Lead the development of grant and funding strategies to assist with advanced planning for implementing projects. Example of Fund Management Duties: Manage the development and update of Measures A and W strategic plans, implementation plans, and other strategic planning initiatives, ensuring ongoing adherence to strategic plan policies, procedures, and performance objectives. Manage the development of Measures A and W program guidelines, evaluation criteria, and the oversight of the project selection process. Oversee the monitoring of progress and status of the Measures A and W programs with respect to drawdown of funds, project delivery, and effectiveness. Oversee the coordination of monitoring and reporting activities with other divisions and departments within the organizations that are required to carry out the intent and requirements of Measures A and W and ensure cross-departmental communication and collaboration. Evaluate job performance of staff that also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Director of Planning & Funding Management, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: A Bachelor’s degree in Transportation/Urban Planning, Civil/Traffic Engineering, Public Policy, Public Administration, Economics, or related field. Five years of experience providing professional-level multimodal transportation planning, conceptual design, grant development, and funding. A graduate degree may be accepted in lieu of one (1) year of required experience. One year full-time management experience supervising technical and professional staff. PREFERRED QUALIFICATIONS: Experience working with a transportation authority or county transportation agency is desirable. Knowledge of transportation planning and/or engineering for bicycle/pedestrian, transit, transportation demand management, multimodal highways, and the environmental process for transportation projects is preferred. Knowledge of Caltrans Local Assistance Procedures Manual and best practice design standards such as NACTO, AASHTO, and other sources. Knowledge of local, regional, state, and federal grant funding opportunities. Experience with GIS and proficiency with Microsoft Office Suite. Experience presenting to governing bodies and the general public on technical topics. Must have effective analytical, written, and verbal communication and presentation skills. Effective oral and written communication skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by Sunday, May 5, 2024 (1st cutoff Sunday, April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Human Resources Analyst (Employee Services) EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Human Resources APPLICATION DEADLINE: Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024) PAY RANGE: $ 35.33 - $53.00 hourly ($73,494 - $110,241 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: Reporting to the HR Manager, the Human Resources Analyst oversees professional HR functions, encompassing Leaves of Absence, Workers Compensation, Benefits Administration, and Total Rewards. This role extends analytical support to District management and supervisory staff while maintaining effective relationships with employees, management, union representatives, and contract entities. The position operates with significant initiative and independence, handling confidential information adeptly. EXAMPLES OF ESSENTIAL FUNCTIONS: Coordinate District’s benefits program including health, dental, vision, life, deferred compensation, wellness, short- and long-term disability; responds to employee and retiree questions and complaints; interfaces with third-party administrators to resolve claims appeals, benefit reconciliation, provide guidance in policy interpretation and plan documents. Research, analyze, and recommend changes in benefit program design and contract provisions. Coordinate the District Employee benefits and leave training activities Training Administrator. Establish and maintain LOA files, correspondence and reports in an accurate and timely fashion. Prepare and distribute LOA related correspondence (including benefits related info). Research, recommend, assist with the development of, and administer employee wellness, employee rewards and recognition, transportation management system Employee Clean Commute (ECC), and agency charitable programs. Ensure that employment laws, union agreements, classification, policies, and fair and consistent employment practices are followed. EXAMPLES OF DUTIES: Produce and audit monthly reports on all wages, benefits, and training program activities including budget analysis for effective resource allocation. Review LOA related notes/documents, follow-up. Administer employee wage and benefit plans in the human capital management (HCM) system. Assist and/or develop, and revise District policies, procedures, and programs. Assist with developing and maintaining processes and procedures to ensure compliance in specific program areas. Responsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, and maintaining detailed information as required in accordance with company process, policies and applicable Federal and State laws for the entire life cycle of a leave. Independently interpreting and administering leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Pregnancy Discrimination Act, etc.) as well as collective bargaining agreements. Act as a Subject Matter Expert on the Leave of Absence, Worker's Compensation and ADA processes, policies, procedures and manage leaves of absence of varying types. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager of Human Resources, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in human resource management, Business Administration, Public Administration, Industrial Psychology, and/or other related field from an accredited college or university. Two (2) years of full-time progressively responsible professional level experience in human resources, preferably in the public sector. Strong knowledge of HR best practices, employment laws and regulations including but not limited to state and federally mandated leaves of absence. PREFERRED QUALIFICATIONS: HR Certifications such as PHR/SPHR/IPMA preferred. Be highly analytical, detail oriented, and able to present recommendations and solutions to solve human resources business problems. Adept understanding of Employment Law, Benefits, and Leaves acquired through hands-on application and pertinent experience within the last 3-5 years. Understanding public sector classification and compensation Experience with PeopleSoft and CalPERS is desirable SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Systems Administrator II EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Information Technology APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 14, 2024) PAY RANGE: $1,914 - $2,871 weekly ($99,511 - $149,267 estimated annual WORK LOCATION: San Carlos, CA JOB SUMMARY: The Systems Administrator II reports to the Manager, IT Infrastructure & Cybersecurity and is responsible for the designing, planning, and administration of cloud-based systems and infrastructure for the San Mateo County Transit District (SamTrans), The Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer the implementation and optimization of cloud-based services and virtualized infrastructure, with an emphasis on Microsoft Azure and M365 services. Configure, deploy, monitor, and support client computers and software using Microsoft’s modern cloud management platforms, including Microsoft Entra (Azure Active Directory), Azure Application Gateways, Cloud Management Gateways, Windows Autopilot, Intune. Configure, manage, monitor, and report on the health of SaaS and cloud-based software solutions, including the District’s Azure services, M365 applications, and third-party SaaS solutions in use by the District. Develop, configure, and maintain groups, policies, shared resources, permissions, domains, and trust relationships within Microsoft Entra (Azure Active Directory), Microsoft 365, Microsoft Azure platform, and other enterprise SaaS and cloud solutions. Configure, monitor, and perform routine maintenance including system updates, change and configuration management, backup and recovery software and services. Assist in the development of strategies, and the implementation and maintenance of policies, procedures, and associated plans, for service resilience, disaster recovery, and business continuity based on industry-standard best practices. Act as liaison with internal and external customers in support of IT cloud systems and services needs and requirements. EXAMPLES OF DUTIES: Provide IT support for computer systems and services. Identify, investigate, diagnose, resolve, and report on service and software availability and performance issues. Escalate incidents as necessary. Document and maintain procedures for system administration, configuration management, and maintenance activities. Perform system backups and restores, and routinely test backup and restore processes to ensure effectiveness. Recommend, schedule, and perform software and service improvements, upgrades, patches, reconfigurations, and/or purchases. Administer systems related security standards in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and other relevant security standards. Analyze and report on system, service, and application performance. Create required reports in response to business user needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Work under the supervision of the Manager, IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in computer science, software engineering or closely related field Three (3) years of full-time progressive experience in IT systems management and/or support. Must be able to effectively communicate technical concepts to technical and non-technical audiences. Must be available to work and be on-call after hours and weekends. PREFERRED QUALIFICATIONS: Experience with administration of virtualized infrastructure and components is desirable. Knowledge of networking protocols and concepts. Knowledge of cloud computing concepts SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. Sunday, May 19, 2024 (1st Cutoff Sunday April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE : Transit Instructor EMPLOYMENT TYPE: Non - Exempt (Safety-Sensitive Position/IBT3) DIVISION : Bus (Operations Training) APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $40.74 - $54.31 per hour (In Accordance with CBA) WORK LOCATION: South San Francisco/ Daly City/ San Carlos WORK SCHEDULE: Must be available Weekdays, Weekends, Swing, or Floater JOB SUMMARY : The Transit Instructor reports to the Manager, Transit Operations Training, and is responsible for providing in-classroom and behind-the-wheel instruction to bus operator trainees and maintenance employees; provides District employees with defensive driving and post-accident training for the SamTrans. EXAMPLES OF ESSENTIAL FUNCTIONS: Conduct in-classroom and behind-the-wheel training to ensure safe operation of all District vehicles. Assist with the development of lesson plans and conduct training. Evaluate and document bus operator trainees during SamTrans’ 10-week Bus Operator Training Program. EXAMPLE OF DUTIES: Monitor bus operator trainees’ performance using written weekly reports and training records. Conduct training on District rules, terms and conditions of collective bargaining unit, standard operating procedures, policies, accident reporting requirements, pre- and post-trip inspections, radio operation, fare collection, passenger interaction, cumulative trauma, and emergency procedures. Conduct the California Commercial Class B driver’s license examination for air brake and passenger endorsement. Conduct National Safety Council defensive driving courses. Develop post-accident retraining program. Support the District’s Emergency Preparedness activities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Manager , Transit Operations Training, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High school diploma/GED equivalent. At least two (2) years of bus operator experience with an excellent record of performance. Possession of a safe driving record with a valid California Class “B” commercial license or permit with airbrakes and passenger endorsement. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Must have effective oral and written communication skills. PREFERRED QUALIFICATIONS A minimum of one (1) year of experience as a Bus Operator Trainer / Line Instructor / Supervisory within transportation. Possession of Instructor’s Course for Transit Trainers Certification and Transit Supervisor Certificate with the Transportation Safety Institute (TSI). Certified Road Test Examiner from California DMV Employer Testing Program. Ability to obtain and maintain Red Cross First Aid/CPR/AED certification, as well as certification in SamTrans’ Hazardous Materials First Responder program. Ability to present and establish rapport to a wide range of audiences in one-to-one and one-to-many situations. SELECTION PROCESS: The process may include a written and skills test assessments or supplemental questions and will require a panel interview. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. This is a safety sensitive position. As a part of the pre-employment process, you are required to successfully complete a medical, drug/alcohol, DMV, and a background investigation. CURRENT EMPLOYMENT BENEFITS: For further Benefits details please go to: https://www.samtrans.com/about-samtrans/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plan: Medical, dental, vision care, group life insurance, and more Transportation: Free bus transportation for employees and qualified dependents Retirement: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/about-samtrans/jobs . Complete an online employment application and supplemental questionnaire by 11:59 pm on Sund ay, May 12, 2024 (1st cutoff April 21, 2024) . A resume will not be accepted in lieu of the application and supplemental questionnaire (If required). Incomplete application will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Director, Applications EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $3,171.28 - $4,756.94 weekly ($164,907-247,361 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Director, Applications, will report to the Chief Information & Technology Officer in the Division of Innovation & Technology. The IT Director’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire Technology Application portfolio. This includes developing, maintaining, supporting, and optimizing key enterprise and departmental application portfolio, particularly Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Software as a Service (SaaS) Applications, Geographical Information Systems (GIS), Business Intelligence (BI), Custom Application development, Customer Relationship Management (CRM), etc. The Director of IT, Applications will work closely with decision makers for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for the entire district. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems. In addition, the director of IT's primary goals are to develop and manage application portfolio for each department and to attain all IT service level agreements for the user community within the organization. EXAMPLES OF ESSENTIAL FUNCTIONS: Develop, direct, and oversee the implementation of strategies, goals, objectives, policies, procedures, and work standards for the application department. Works closely with the Chief Information Officer and other District management staff regarding the development and implementation of long- and short-term strategies for the delivery of effective technology services, District-wide. Contribute to the department’s service quality through the development and implementation of policies and procedures to meet legal requirements, District needs, and strategic objectives. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Define and manage the technology roadmap for the applications portfolio, ensuring it supports the long-term goals. Establish service level agreements with business units. Ensure that goals, performance metrics, and other requirements associated with the day-to-day operations of the division are achieved. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Develop, Manage and Maintain Enterprise Application Architecture. Provide leadership on all project management activities. Plan, coordinate and monitor all aspects of projects that translate business objectives and requirements into workable plans. Direct the management of innovation and technology research, development, conversion, installation, and maintenance projects. Participate in planning processes to evaluate the operational functionality and recommend enhancements for operational effectiveness. Direct, plans and participate in systems design and oversees the development and implementation processes. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular communications with the executives and , decision-makers, stakeholders, department heads, and end users regarding infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to Enterprise & Departmental Applications and its security. Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents, and models. Supervise staff. Hires, mentors, and takes appropriate corrective and/or disciplinary action. Participate in selection, coordinates staff training, establishes performance objectives, monitors, and evaluates employee performance. Represents the IT department at district committees and regional committees. Inspects work for accuracy and completeness. Evaluates work techniques and methods for consistency with standards. Acquisition & Deployment, Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for application projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure software products and services. Assist with the planning and deployment of application security measures. EXAMPLES OF DUTIES: Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision. Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze, report on, and make recommendations for the improvement of the IT systems. Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award. Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. Manage IT application staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. Establish metrics for success, enhances Application deployment processes, and documents standard operating procedures. Guides technical design decisions, plans IT application architecture, and fulfills additional duties as assigned. Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting deadlines. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project Directors or resources as appropriate. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT application portfolio. Performs other duties as assigned. Advises CITO (Chief Information Technology Officer) regarding technology training needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Chief Information & Technology Officer, Information Technology who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Master’s or bachelor’s degree in computer science/technology or closely related field. Seven (7) years of progressive full-time experience in deploying and managing IT Applications like ERP, EAM, BI, GIS, Microsoft platform, Custom Application development. Three (3) years of full-time senior management experience in the field of IT Applications. PREFERRED QUALIFICATIONS: The ideal candidate will be highly technical in nature and possess experience in complete lifecycle implementation of ERP systems. Experience in implementing complete lifecycle implementation of enterprise resource planning systems, Business Intelligence systems, GIS systems, custom application development. Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards. Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. The ideal candidate will be fiscally responsible and budget-minded with a strong understanding of emerging technology trends and the opportunities and risks they present. Project management leadership experience. On-call availability and periodic off hours work. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 23, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Operations Supervisor EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Division of Innovation and Technology APPLICATION DEADLINE: Sunday, May 5, 2024 (1 st cutoff April 21, 2024) PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. EXAMPLES OF ESSENTIAL FUNCTIONS: Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. PREFERRED QUALIFICATIONS: Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 5, 2024 (1st cutoff April 21, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 14, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE : Maintenance Instructor EMPLOYMENT TYPE: Non-Exempt (Safety-Sensitive Position) DIVISION : Transit Operations Training APPLICATION DEADLINE: Sunday May 19, 2024 [First Cut Off - April 21, 2024] PAY RANGE: $50.06 - $66.75 hourly ($104,124.80 - $138,840 estimated annual) WORK LOCATION: South San Francisco, CA/San Carlos, CA WORK SCHEDULE: Varies JOB SUMMARY : The Maintenance Instructor is responsible for all the classroom and on-the-job training activities relating to current bus maintenance for the San Mateo County Transit District (SamTrans), Caltrain, and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Develops classroom on-the-job training and exit examinations relating to SamTrans Core Maintenance Training Curriculum: Shop Safety and PM Procedures, Core Repair Skills, Air Brake Systems, HVAC Systems, Basic Electrical Systems, Multiplex and Charging Systems, Diesel Engine Electronic Controls, Diesel Engine Tune-up and Troubleshooting, Light Duty (hydraulic) Brake Systems, Vehicle Subsystems, HD Steering Hydraulic Systems, and Suspension Systems, Automatic Transmission, ACS Diagnostics & Repair, Fare Collection Equipment, Hybrid Drive Systems, Battery Electric Drive Systems and Fuel Cell Battery Electric Bus Systems, Camera System Maintenance & Repair, Medium Duty Gasoline Engines. Serves as one of the principal instructors. Oversees and evaluates vendor provided training activities. Oversees on-the-job training activities, mentors, coaches, guides, and directs progressive maintenance training. Maintains written and electronic records and performs proficient evaluations. Collaborates in the development and implementation of testing programs for bus maintenance personnel. Develops and implements all maintenance safety training programs in collaboration with the Safety Department and management. Certifies that District employees meet established requirements for Forklift Operation, Hazardous Materials First Responder, First Aid, CPR, and AED Training. Oversees the District’s maintenance training programs. EXAMPLE OF DUTIES: Stays current with new developments in the field of Training and Adult Learning Strategies. Assesses the effectiveness of in-house training programs and recommends program upgrades with presented examples. Conducts skills gap assessments. Develops a comprehensive training curriculum for all mechanic classifications, including Utility Workers, and reviews and updates as needed based on current technologies. Stays current with new technologies as they pertain to District fleets. Collaborates on all maintenance programs regarding quality assurance, makes recommendations where necessary to ensure the quality of the workforce training programs, and works with appropriate maintenance management staff to ascertain requirements and changes within industry best practices. Helps plan, organize, and execute the SamTrans Maintenance Rodeo and competition teams. Mentors and coaches the maintenance team at the regional and international competition. Assumes the duties of Chair and/or Secretary of the joint Labor-Management Maintenance Training Committee. Ensure core curricula follows all regulatory and safety requirements, and best practices. Develops and implements training programs for newly hired employees. Performs all job duties and responsibilities in a safe manner to protect self, fellow employees, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Deputy Director, Bus Maintenance who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High School Diploma or equivalent Six (6) years of related progressive full-time experience as an automotive/truck diagnostic technician, repair technician, or instructor, assessing and training others in a classroom or shop environment is required, or a combination of education and experience demonstrating the ability to successfully perform the essential functions and duties of the position. Experience with powertrain electronic controls, on-board Hi-Voltage systems, on-board Hi-pressure systems, ABS, HVAC, and PLC systems is required. Strong oral and written communications skills. Knowledge of word processing and spreadsheet programs. Demonstrated journey level mechanic experience showing knowledge, expertise and ability to troubleshoot advanced systems and make repairs. PREFERRED QUALIFICATIONS Zero emission technology including battery electric and hydrogen fuel cell experience highly desired. Experience in conducting skills and needs assessment surveys desired. SELECTION PROCESS: The process may include written and skills test assessments or supplemental questions and will require a panel interview. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. This is a safety sensitive position. As a part of the pre-employment process, you are required to successfully complete a medical, drug/alcohol, DMV, and a background investigation. Must be able to obtain Class B driver’s license with air brake and passenger endorsements prior to starting employment. CURRENT EMPLOYMENT BENEFITS: For further Benefits details please go to: https://www.samtrans.com/about-samtrans/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plan: Medical, dental, vision care, group life insurance, and more Transportation: Free bus transportation for employees and qualified dependents Retirement: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department via email at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 09, 2024
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Accountant 1 (Treasury) EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Finance APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 19 th , 2024) PAY RANGE: $1,277.53 - $1,950.90 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Accountant 1 (Treasury) will report to the Manager, Revenue and is responsible for accounts receivable, billing, collections, general ledger journal entries, and reconciliations in accordance with Generally Accepted Accounting Principles (GAAP) for all business units: San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Prepare billing invoices and revenue recognition for all business units. Provide accurate billing for Shuttle program. Rail track maintenance and ParaTransit services. In addition to consignee and residential pass and parking sales and pilot programs as requested. Manage consumer price index adjustments for rentals and customer data review and updates for all lease increases. Liaison and resolve all billing problems with internal business partners and external customers. Review, analyze, and reconcile billing revenue accounts with the general ledge and resolve all discrepancies and variances. Prepare monthly reconciliations for receivable accounts. Prepare year-end adjustment and audit request for billing samples. EXAMPLES OF DUTIES: Analyze, record, bill and journalize all revenue products. Prepare and enter journal entries for month-end and year-end closing. Process Ticket Vending Machine (TVM) credit card refunds. Liaison with Real Estate department on aged receivables. Prepare and send out dunning letters to customers for all business units and follow up on delinquent accounts and make recommendations. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the supervision of the Manager, Revenue who directs work, establishes goals and objectives, and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in accounting, Business or a related field. Three (3) years’ full time related experience in revenue operations. Three (3) years’ full time accounting experience working with computerized accounting systems. PREFERRED QUALIFICATIONS: Effective organizational skills with the ability to prioritize tasks and various deadlines. Proficiency in Microsoft Office Suite program. Experience with Enterprise Resource Planning (ERP) databases (e.g. PeopleSoft). Effective written and oral communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by Sunday, May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Cybersecurity Analyst EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE : Sunday, May 5th, 2024 (1 st cutoff Sunday Ap ril 21 st ) PAY RANGE: $ 99,511.00 - $ 149,267.00 weekly ($1,913.67 - $2,870.51 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Cybersecurity Analyst will report to the Manager of IT Infrastructure & Cybersecurity and will be responsible for supporting the implementation, monitoring, and response activities of the District’s Cybersecurity Program. The District’s Cybersecurity Program is the implementation of information security governance and controls for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Act as a resident subject matter expert in information security, including strategies to secure multiple cloud-based tenants, on-premises virtual infrastructure, computer systems, networks, telecommunications, and applications. Coordinate and act as a technical resource for the district’s information security activities and programs and participate in the district’s interdepartmental cybersecurity committee. Implement and then perform ongoing monitoring and analysis of information security measures and controls related to the district’s computer networks and other technology systems. Align information security activities with business risk priorities through prioritization of security risk and mitigation activities. Improve data security through the mitigation of cybersecurity risks and safeguarding the district’s computer networks and related systems against security intrusions. Investigate and perform response activity for observed or reported data security incidents. Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services. Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Assist in the evaluation of security solutions, contractors, and consultants. EXAMPLES OF DUTIES: Implement and monitor the District’s Cybersecurity Program to protect the confidentiality, integrity, availability, privacy, and recoverability of information assets owned, controlled, or/and processed by the district. Review metrics and reports that measure the efficiency and effectiveness of the District’s Cybersecurity Program, provide analysis of the metrics and recommend improvements, and report on the effectiveness of the program. Identify, evaluate, and report on cybersecurity risk related to assets. Recommend, and upon approval implement, measures to address identified risks in line with the district’s goals for risk management. Monitor organizational compliance with the district’s information security policies, standards, and procedures; responsible for maintaining an exception process that authorizes and documents all exceptions; and maintain a repository of all exceptions. Act in a leadership role for all information security related audit work (internal & external). Coordinate with auditors and other IT and non-IT personnel in the execution of audits. Participate as a cybersecurity subject matter expert for all projects, including the evaluation and recommendation of technical controls, and reviewing and recommending security protections to be included in contracts and other agreements. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action. Conduct cybersecurity vulnerability testing and risk analysis. Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization is prepared for effective incident response. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager of IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in information security, management information systems, information technology, or a closely related field. Three (3) years of experience in a cybersecurity role contributing to information security programs and initiatives. PREFERRED QUALIFICATIONS: Certified CISSP, CISM, GSE, or other relevant security certifications. Experience monitoring compliance with information security standards, such as NIST Cybersecurity Framework, CIS Critical Security Controls, PCI-DSS, or ISO 27000. Hands-on experience installing and administering security systems and tools, including firewalls, IDS/IPS, SIEM, manage antivirus/antimalware, patch management, log analyzers, network tracers, vulnerability scanners, and centralized policies. Strong knowledge in the following areas: Cloud Security, Identity and Access Management, Application Whitelisting, Threat and Vulnerability Management, Data Loss Prevention, and operating systems security for Windows and Linux environments. Expert level technical and operational understanding of TCP/IP and security protocols, network defense, and security related technologies including encryption, VPNs, firewalls, proxy services, and IDS/IPS, Windows Active Directory, VMware Strong working understanding and knowledge of Windows and Linux Operating Systems Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management. Two (2) or more years of project management experience with technology projects. Excellent verbal, written, organizational, presentation, and interpersonal communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, April 21, 2024, for first cutoff and May 5, 2024 for final cutoff . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Grants APPLICATION DEADLINE: The first application review date is March 24, 2024 PAY RANGE: $2,342.15 - $3,513.23 weekly ($121,792 - $ 182,688 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Manager, Grants & Fund Programming is responsible for developing short and long-range bus and rail capital/operating program funding strategies. The Manager, Grants & Funding Programming will manage the development of a robust transportation grant program to support projects, programs, and services; serve as the agency representative on local and regional fund programming forums; and provide expert advice on funding and grant matters for SamTrans, the Peninsula Corridor Joint Powers Board (PCJPB) and Transit Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Manage department functions including developing capital programs; writing grant applications; obtaining/administering grants for funded projects and programs; and ensure that sufficient resources are available to carry out the duties of the department. Responsible for the development of short and long-range funding strategies for the transit agencies’ capital and operational funding needs; help manage the development of capital programs; and pursue external funding to support such programs. Coordinate within the Finance Division to evaluate the need for and securing any necessary short, medium or long-term financial instruments to assist in the delivery of projects and programs. Oversee reporting to federal, state, and regional grant funding agencies, and respond to any inquiries or compliance audits from these agencies. Ensure the agencies’ compliance with federal, state, and local regulations associated with all levels of funding source requirements. Supervise staff. Hire, mentor and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Advocate for the agencies in the regional transportation fund programming process, including development of necessary agreements pertaining to the acquisition of funding. Develop and present written and oral reports on issues involved in regional transportation funding. Review grant expenditures and project status to ensure proper implementation of funds from grant agencies. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Director, Grants and Fund Management, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Transportation/Urban Planning, Economics, Public or Business Administration, Political Science or related field. Five (5) years of full-time progressively responsible transportation planning or transportation/transit grants program experience. Three (3) years of this experience must include: Transportation capital improvement plan management, fund programming, or grant program development. Two (2) years of supervisory experience managing professional planning or analytical staff. PREFERRED QUALIFICATIONS: Effective oral and written communication skills. Ability to make presentations before various boards and/or committees in an effective and concise manner. Experience with transportation grant processes including accounting and financial reporting. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com. SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.