Air Services Development Manager (Airport)

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José-the Bay Area’s largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. In 2023, SJC welcomed more than 12 million passengers and was rated the Best Midsize Airport in the U.S. by Wall Street Journal. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport’s two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. In 2024, SJC celebrated 75 years of connecting the Bay Area with the world. For more information and to connect with SJC on social media, visit www.flysanjosé.com.

Position Duties

The City of San José - San José Mineta International Airport is currently recruiting for an Air Service Development Manager.

Under the direction of the Director of Aviation or Deputy Director, this position leads the Airport’s air service development program and is responsible for identifying, attracting, and expanding domestic and international passenger and air cargo services.

Key responsibilities include:

• Identifying and developing opportunities to expand domestic and international air service for Silicon Valley
• Conducting quantitative analysis of air service markets, including passenger and cargo data, traffic flows, yield performance, demographics, and forecasts
• Developing business cases and route support strategies using industry data sources such as U.S. DOT, ARC, and OAG/Cirium
• Preparing and delivering professional air service presentations to domestic and international airline executives, including senior leadership
• Establishing and maintaining relationships with airline partners across route planning, operations, sales, marketing, and executive leadership teams
• Collaborating externally with City leadership, regional economic development organizations, and industry stakeholders to support air service growth initiatives
• Collaborating internally with Airport divisions to support such management topics as Master Planning, financial forecasting, targeted marketing, concessions guidance, and other special projects benefiting from air service and capacity insight
• Providing expert guidance on aviation industry trends, economic factors, and regulatory considerations
• Supporting implementation of City-approved economic development strategies

This position may provide technical or functional supervision to a small number of staff, consultants, or contractors.

The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below.

Air Services Development Manager salary range: $ 152,850.10 - $240,318.26

The City of San José offers an annual Management Performance program, attractive vacation and holiday time-off benefits, life and health insurance, and an optional pension system membership.

Competencies:
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
• Job Expertise - Strong knowledge of air service development, airline network planning, and aviation industry dynamics
• Analytical Thinking - Ability to conduct complex quantitative analysis and translate data into actionable strategies
• Communication Skills - Ability to clearly present technical information to diverse audiences, both orally and in writing
• Relationship Building - Proven ability to develop and maintain partnerships with airline executives and stakeholders
• Strategic Thinking - Ability to identify opportunities and implement innovative solutions to expand air service
• Leadership - Demonstrates initiative, professionalism, and the ability to guide projects and teams effectively
• Collaboration - Works effectively with internal teams, government officials, and external partners

Minimum Qualifications

Education and Experience:
• Bachelor’s degree from an accredited college or university in Business Administration, Economics, Aviation Management, or a related field
• Six (6) years of progressively responsible aviation experience in airline route planning and scheduling, revenue/yield management, or air service development at a medium or large hub airport

Acceptable Substitution
Equivalent combinations of education and experience may be considered.

Required Licensing (such as driver’s license, certifications, etc.)
• Valid California driver’s license
• Must meet Airport insurance carrier requirements
Employment Eligibility
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Other Qualifications

Desirable Qualifications:

• Extensive background in commercial aviation
• Proven experience developing and presenting economic and market analyses to airline executives
• Strong understanding of airline economics, aircraft operations, global air trade bilateral agreements, and key drivers of successful air service
• Knowledge of commercial airport planning, development, financing, and operations
• Experience in cooperative marketing, stakeholder engagement, and sales
• Demonstrated ability to work independently, applying sound analytical approaches to deliver high-quality professional outputs and advance strategic and tactical air service initiatives
• Leadership aptitude with experience coaching, coordinating, and mentoring others
• Excellent analytical and storytelling skills, with the ability to translate complex data into clear insights
• Strong interest in economic data analysis and research
• Understanding of airline network planning and route development principles
• Exceptional communication skills, including the ability to lead executive-level meetings
• Ability to build and maintain relationships within a diverse stakeholder community

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Monday, May 18, 2026.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 5/18/2026 11:59 PM Pacific

• 

• City of San Jose

• 408-535-1285

Show more