Assistant Module Lead

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future-offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

To serve as the Assistant Module Lead for the Academic Advising Systems module in support of the Common Management System (CMS) Student Administration. This position is responsible for maintaining stable, efficient, and accurate Advising and E-Advising systems (such as Degree Planner and EAB) to fulfill the university's student success goals and initiatives. Duties include general module support and processing; project implementation support; in depth system testing, analysis, and troubleshooting; issue triage; security maintenance; and end user documentation and training. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Module Support: Assists with systems implementation, testing, set up, data validation, configuration, and maintenance. Coordinates Academic Advising related processing such as degree clearing, degree audit, and timely graduation. Performs troubleshooting and quality control assurance. Perform data analysis and cleanup of reporting files associated with Student Records.
• Module Testing and Coordination: Test and validate updates and fixes to Academic Advising and Student Records student information systems such as PeopleSoft Campus Solutions and third-party products.
• Security, Documentation/Training, and Communications: Coordinates and maintains security access to the Student Administration System, CS-Link, and third-party systems. Documents business processes. Creates and delivers training courses. Primary contact for user inquiries.

Department

ES Student Records

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Business Systems Analyst I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Rate: The hiring rate for this position is $5,787 (Step 1) per month .
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,787 (Step 1) - $8,430 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate possesses strong knowledge of student information systems and academic advising or student records, with a functional understanding of database structures, cloud-based information systems, and data extraction, complemented by excellent analytical and troubleshooting skills for resolving complex system issues. They demonstrate the ability to analyze data and situations, make accurate recommendations, and support the development or improvement of administrative policies, procedures, and programs while accurately interpreting and applying academic and administrative policies. Highly organized and self-directed, the candidate can manage multiple priorities independently and effectively use tools such as MS Word, PowerPoint, Excel, Camtasia Studio, Visio, and ServiceNow. They excel at analyzing user needs and translating them into complex business rules, quickly learning new systems and feature updates, and producing clear communications, tutorials, and technical documentation for campus users. With proven technical writing, training, and presentation experience, the candidate communicates clearly and professionally, builds strong working relationships across a diverse university community, treats all customers with dignity and respect, maintains a safe work environment, documents roles and responsibilities to ensure operational continuity, and upholds data quality, usability, and integrity through approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field required.

• Two years of related experience preferred.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: May 07 2026 Pacific Daylight Time
Applications close: May 21 2026 Pacific Daylight Time

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• Cal State University (CSU) Long Beach

• 562.985.4111

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