Human Resources Advisor Senior

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
  
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
  
• Advises and influences management in making sound HR-related decisions.
  
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
  
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process workflows, and regulations, and monitors compliance with policies, regulations, laws, and program objectives.
  
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
  
• Provides training to managers and supervisors on HR topics and procedures.
  
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
  
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge and practices of HR program administration and management.
  
• Knowledge of practices and methods of coaching and leading the work of others.
  
• Knowledge of principles and applications of critical thinking and analysis.
  
• Knowledge of customer service principles.
  
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
  
• Ability to handle hostility, conflict, and uncertain situations.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to develop and maintain knowledge in assigned specialized HR areas.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
  
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.
  

Preferred Qualifications:

• Experience providing advanced employee relations consultation, including conducting investigations, facilitating conflict resolution, writing investigation reports, and advising on discipline and performance management.
  
• Demonstrated ability to interpret, apply, and provide council on federal, state, and local laws (such as FMLA, ADA, Workers’ Compensation, FLSA, Title VII, Texas Labor Code) and City of Austin policies and procedures.
  
• Skill in developing and delivering training on employee relations topics such as Sexual Harassment/Harassment Prevention, Respectful workplace, Personnel Policies, etc.
  
• Strong communication skills, both written and verbal, with the ability to provide clear, concise guidance to all levels of the organization.
  
• Experience handling grievances, reviewing corrective action documents regarding performance and disciplinary actions.
  
• Strong working knowledge in Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.) and utilization to prepare documents, present information, and conduct meetings virtually.
  
• Experience as an HR professional in a government and/or a Municipal Civil Service environment.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

Position Overview:

This position will support the Capital Delivery Services (CDS) Employee Relations team and will serve as the primary contact for employee relations. This position will be required to administer, lead and track programs managed by the HR ER team. This position will provide consultation, guidance and leadership in the following:

• Personnel Policy implementation
  
• Grievance/Appeals
  
• Employee Relations Concerns
  
• TWC Hearings
  
• Unemployment Claims
  
• Mediation
  
• Policy and procedure development
  
• ER Training
  

Salary Range: $68,660.00 - $85,830.00 / annually

Location: One Texas Center, 505 Barton Springs Road, Austin, TX 78704

Working Hours: Monday - Friday 8:00 AM - 5:00 PM; Hours may vary depending on work demands and business needs. Telework is available up to 60%.

Click here to visit our Facebook page to learn more about Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ )

Who We Are:

Capital Delivery Services (CDS) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS, we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement.

Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community.

Click here to visit our Facebook page to learn more about the Capital Delivery Services Department.

Why Join Us?

Meaningful Work

Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work.

Innovation and Collaboration

Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects.

Professional Growth and Development

Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available.

Work-Life Balance

Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs.

Health and Wellness

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide.

To learn more about working with the City of Austin, click here to watch a short video!

Note: New employees’ health benefits start on the 1st of the month following the effective start date.

Application Details:

A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position.

• This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes.
  
• Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application.
  
• If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information.
  

Additional Details:

• This position may require a skills assessment.
  
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
  
• The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
  

Travel:

The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Hybrid Work Environment:

The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite.

90 Day Provision for Additional Vacancy:

If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department.

Important Note to Applicants:

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-05-29

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• City of Austin

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