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Job Description
Requirements
MOS Code: None
Education and Experience : Bachelor's Degree or higher, in Business or Public Administration, Management, Accounting, Project Management, Computer Science, Management Information Systems, or related field and four (4) years of experience in infrastructure design, implementation of program/project management business process improvement including two (2) years of supervisory or lead experience.
Licenses and Certificates: Valid Texas Class “C” Driver’s License or equivalent from another state by time of appointment.
General Purpose
Under general direction, plan, analyze, and manage the organization's enterprise systems and all associated sub-systems.
Typical Duties
Plan, analyze, and manage the organization's business systems and all associated subsystems. Involves: Review systems operations to define functional requirements, map business processes, and identify areas for improvement and automation. Analyze existing systems and recommend solutions to maximize existing technology. Recommend software upgrades, direct implementation activities to include testing efforts to assure project goals and objectives are achieved. Review, develop, implement, and maintain policies, procedures, and training plans for all systems and all related interfacing systems and hardware. Prepare and review request for proposal, bid proposals, contracts, scope of work, hardware, and software standards based on organizational needs. Lead and manage scripting and queries, reports, and data validity testing for systems. Manage and prioritize all aspects of the systems and services. Schedule and lead monthly system and service update meetings using dashboards or key performance indicators.
Review, research, and recommend service process implementation. Involves: Make recommendations on technological products, equipment, systems, and services to support the business’ infrastructure needs. Conduct research and make recommendation on technological products. Coordinate with subject matter experts, to design, organize, and construct third-party interfaces. Collaborate with project team members and departments for development of new systems.
Manage operations and provide administrative support. Involves: Plan, implement and direct the functions for a section, program or defined functional area. Provide leadership and overall direction and establish work and program priorities. Monitor work progress and oversee department operations. Investigate, respond to and resolve sensitive and complex inquiries and complaints. Respond to questions from others within the department or other departments for information and interpretation.
Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, or other employee status changes.
General Information
For complete job specification, click here.
Note: This is an unclassified contract position.
This is a new recruitment and must reapply if still interested.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Determined by agreement
Closing Date/Time: 5/26/2026 11:59 PM Mountain -
ABOUT THE COMPANY
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City of El Paso
Show moreTHE CITY OF EL PASO HAS IMPLEMENTED PROGRAMS TO INVEST IN ITS WORKFORCE, INCLUDING:
- Competitive wages
- Pension Plans
- Medical, Dental and Vision Coverage
- Health Savings Account
- Paid Time Off and Paid Parental Leave
- Quality Training and Tuition Assistance Programs
Mission:
Deliver exceptional services to support a high quality of life and place for our community.
Vision:
Develop a vibrant regional economy, safe and beautiful neighborhoods and exceptional recreational, cultural and educational opportunities powered by a high performing government.
Values:
Integrity, Respect, Excellence, Accountability, People
THE COMMUNITY
Located at the westernmost edge of Texas along the Rio Grande River, El Paso has long been recognized as one of the nation’s safest cities with a population of over 800,000. This thriving community is aptly referred to as the “Sun City” – a moniker derived from the 300+ days of sunshine experienced annually.
El Paso, the largest Texas City on the U.S./Mexico border and the sixth largest city in Texas, is a dynamic and vibrant community whose location on the border provides the City with a culturally diverse population and a rich heritage that embraces the past while building for the future.El Paso is filled with many attractions that residents and visitors enjoy alike. For sports enthusiasts, the City is home to The El Paso Chihuahuas, the Minor League baseball team and Triple-A affiliate of the San Diego Padres. El Paso is also home to Sun Bowl Stadium at UTEP where many events occur, including Division I college football games and other events, including the nationally televised Sun Bowl game held each year. UTEP is also the home of the legendary Don Haskins Center where Division I college basketball games are played. Residents and visitors may also take in an El Paso Locomotive FC soccer game or an El Paso Rhinos hockey game. Located in El Paso are amusement parks, water parks, state parks, museums, the El Paso Zoo and Botanical Gardens, and the El Paso Symphony Orchestra. At the heart of the City is the Franklin Mountains State Park, the largest urban state park in Texas.
Fort Bliss is the largest installation in the United States Army Forces Command and the second largest military installation in the Army overall with the largest being the adjacent White Sands Missile Range. Fort Bliss is an anchor of the local economy and its economic stability, as it is the single largest employer in the area supporting over 167,000 people with an annual economic contribution of over $25 billion. The City of El Paso strives to be the #1 City in America for Veterans to live. The City of El Paso has been recognized by the Texas Veterans Commission for its high Veteran Employment rate. The City government currently employs approximately 14% of veterans and has a Military and Veterans Affairs department.
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