City Planning Department - Permits DivisionLocation: 414 E. 12th St.
Pay: $27.80-$41.70 per hour
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework available 1 day per week after completion of 6-month probationary period
Application Deadline: June 5, 2026
Responsibilities
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What you'll do - Reviews submittals to ensure compliance with the requirements of the building code, zoning code, and city ordinances.
- Provides customer service to external customers on the application process and requirements for the CompassKC online system.
- Troubleshoots and coordinates customer difficulties related to the application review process. Performs Quality Control Review (QCR) of all public and private applications submitted for completeness.
- Maintains detailed data and record keeping of submitted applications for review, in accordance with records retention policies.
- Handles street addressing and address changes for commercial properties.
- Routes plans to internal reviewing departments throughout the city and to external agencies as needed.
- Prepares plans for permit issuance upon plan review approval.
- Interacts with design professionals, contractors, other governmental agencies, and the public.
- Maintains a high volume of plan submittal quality control reviews while achieving timely service delivery to customers.
- Demonstrates strong responsiveness to stakeholder needs while effectively managing assigned duties.
- Performs related duties as required.
What success looks like - Applications are complete, accurate, and routed correctly the first time.
- Customers receive clear guidance and timely responses throughout the review process.
- Reviews and quality control checks are completed within service expectations.
- Records are accurate, organized, and compliant with retention requirements.
- Internal and external reviewers experience smooth coordination and communication.
What you get - A stable, public-sector role with long-term security.
- Clear expectations and structured workflows.
- Opportunities to build expertise in permitting, zoning, and plan review processes.
- A role that balances independent work with regular collaboration.
- A mission-driven environment focused on serving the community.
Why this role matters This position is essential to keeping development moving safely, legally, and efficiently. Your work ensures that projects meet city standards while helping customers understand and complete a complex process with confidence. Every accurate review helps protect public safety and improves the customer experience.
What you'll bring - Strong attention to detail and the ability to review applications for completeness and accuracy.
- Customer service skills with the ability to explain requirements clearly and professionally.
- Comfort working with online systems and managing detailed records.
- Ability to coordinate across multiple departments and agencies.
- Time management skills to handle a high volume of reviews without sacrificing quality.
Qualifications
REQUIRES:- High school graduation and 7 years of experience in engineering drawing, mapping, automated mapping, geographical information systems (GIS) and equipment or computer aided drafting and design (CADD), engineering, land survey, or construction inspection or an acceptable combination of education and experience;
- OR high school graduation and 5 years of experience in engineering drawing, mapping, automated mapping, geographical information systems (GIS) and equipment or computer aided drafting and design (CADD), engineering, land survey, construction inspection and possession of a Level II Engineering Technology Certification in any Civil, Electrical or Mechanical discipline as issued by the National Institute for Certification in Engineering Technologies (NICET) or "Land Surveyor in Training" as issued by the Missouri Board for Architects, Professional Engineers, Professional Land Surveyors, and Professional Landscape Architect;
- OR high school graduation and possession of the Level III Certification as "Engineering Technician (ET)" as issued by the National Institute for Certification in Engineering Technologies (NICET) or a Registered Land Surveyor's License as issued by the Missouri Board for Architects, Professional Engineers, Professional Land Surveyors, and Professional Landscape Architects.
- Must possess a valid state-issued driver's license in accordance with the City of KCMO policies. Must pass a preemployment drug screen and post-offer physical examination as prescribed by the City.
- Preference given for experience in municipal construction as it relates to building codes, construction plans, and public infrastructure.
Other Information
Military veterans encouraged to apply Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)
Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.
Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.
Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.
Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.
Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.
Income Protection
Short- and long-term disability coverage options to safeguard your earnings.
Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.
Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.
Want the Full Picture?
Click here for a complete benefits summary. URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our
EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to
accommodations@kcmo.org .
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
(DOD) 38 U.S. Code • 4211).