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Job Description
JOB SUMMARY
The Activity Center Attendant serves as the frontline ambassador of the City’s Activity Center, ensuring a welcoming and efficient experience for all patrons. It supports the organization’s mission by delivering high-quality customer service, managing program registrations and equipment rentals, and maintaining safe, clean, and well-run facilities. By monitoring activities and providing responsive assistance, this position helps drive community engagement and the overall success of the Center’s operations.
ESSENTIAL FUNCTIONS- Staff the front desk and provide customer service to Activity Center patrons by responding to inquiries in person and over the phone, providing information about facilities and athletic programs, directing users to correct areas, assisting with program registrations and equipment or locker rentals, and collecting and processing registration fees
- Participate in cleaning and maintaining Activity Center facilities by performing routine janitorial work, wiping down fitness and weight equipment, identifying and reporting maintenance issues to the supervisor, and assisting with setup and takedown of tables and chairs
- Participate in training new employees as required and assist with special projects as assigned
MINIMUM REQUIREMENTS & PREFERRED QUALIFICATIONS- High School Diploma or equivalent is required.
- One (1) year of recreation center and/or customer service experience.
COMPETENCIES AND ENVIRONMENT
KNOWLEDGE, SKILLS, AND ABILITIES- Knowledge of departmental policies, procedures, and program documentation
- Skill in effective verbal and written communication
- Skill in providing excellent customer service and maintaining positive working relationships with City staff, vendors, facility renters, patrons, and the general public
- Ability to work under general supervision and exercise sound judgment
- Ability to read, comprehend, and apply departmental policies and program documentation
PHYSICAL DEMANDS
This position requires the ability to lift up to 45 pounds occasionally. Subject to vision and hearing constantly; standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, bending, balancing and talking occasionally; kneeling, crouching, crawling, twisting and climbing rarely.
WORK ENVIRONMENT
Working conditions involve exposure to hazardous chemicals, infectious diseases, and potentially irate members of the public.
The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide
BENEFITS
Medical, Dental & Vision Coverage- United Healthcare
- Choice Plus PPO Plan
- Prescription Drug Plan
- Wellness Initiatives
- Virtual Doctor Visits 24/7
- Dental Plan
- Davis Vision Insurance
- Base Vision Plan
- Premium Vision Plan
- Laser Vision Correction discounts
- Texas MunicipalRetirement System (TMRS)
- Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA
- Flexible Spending Accounts
- City paid Life and AD&D Insurance
- Voluntary Life, AD&D and Long Term Disability insurance
- Employee Assistance Program
- Vacation
- Sick Leave
- Holidays
- Longevity Pay
- Tuition Reimbursement
- Activity Center Membership
- Direct Deposit
The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services.
Closing Date/Time: 6/5/2026 11:59 PM Central -
ABOUT THE COMPANY
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City of San Marcos, TX
Show moreThe City of San Marcos is dedicated to providing excellent service to our residents and maintaining our high quality of life. Business, industry, education, retail, and government make up the backbone of the San Marcos economy. The City of San Marcos works closely with all of our community partners to help our community become a thriving, job-producing city with opportunities for all.
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