Austin Resource Recovery Crew Leader

About This Position

Job Description:

Austin Resource Recovery Crew Leader

Purpose:

Under general supervision, this position supervises employees in the field engaged in the recovery and processing of resources such as trash, recyclables, brush, yard trimmings, bulk, dead animals, street cleaning activities, litter collection, and household composting items.

Duties, Functions and Responsibilities:

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  
• Ensures staff compliance with policies and procedures and documents subordinate employee performance.
  
• Develops, coordinates, assigns, and monitors schedules and activities between work groups in field, providing assistance and information to the crew's supervisor, as required in disciplinary actions, in administration of performance reviews, and in the section's budget, programs, projects, and activities.
  
• Acts as backup to the supervisor in their absence or as directed by management. Records data on appropriate forms and logs and enters data into system, writes memos, and prepares reports as needed.
  
• Reviews work of other crew members for completeness and quality, ensuring the crew’s assigned results are met. Trains others in the proper use of equipment and vehicles as required by management.
  
• Interacts with other divisions, departments, and the public; investigates and responds to complaints from employees and the public; and resolves conflicts.
  
• Ensures vehicles, equipment, and material are maintained and repaired timely. Pre-trips all vehicles and heavy equipment as required by management and maintains detailed vehicle and equipment records, completing paperwork, forms, and reports related to collection activities.
  
• Pick-ups, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items and dumps collected materials at designated dump sites/landfill. Cleans up illegal dump sites, parkland, targeted encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin. Learns and follows routes, reads street maps, and micro-routes to locate route destinations.
  
• Decides whether to pick up trash that is set out improperly. Provides information to customers, when appropriate, and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature.
  
• Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations.
  
• Assists other Austin Resource Recovery (ARR) crews as directed and performs other duties as assigned and perform the tasks of ARR Associates, Operator Trainees, Operators, and Operator Seniors as needed.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of or ability to learn ARR processes, policies, and procedures.
  
• Knowledge of equipment and vehicles used in waste services.
  
• Knowledge of the operation and maintenance of assigned equipment and vehicles.
  
• Skill in reading and understanding blueprints and plans.
  
• Skill in establishing and maintaining good working relationships with other City employees and the public.
  
• Skills in training, directing, and assigning work to others.
  
• Skills in oral and written communication necessary for providing instruction and feedback.
  
• Skill in heavy lifting and carrying equipment or materials applicable to the work being performed.
  
• Skill in operating power tools.
  
• Skill in using small hand tools.
  
• Skill in completing computer-based application entries.
  
• Skill in reading and writing English necessary to the level of tasks performed.
  
• Ability to understand and follow oral and written instructions in English including manuals and instruction panels.
  
• Ability to operate required vehicles safely.
  
• Ability to understand and follow oral and written instructions.
  
• Ability to train or assist in the training of employees as required by management.
  
• Ability to drive and operate various truck/tractor and trailer combination vehicles on residential streets.
  
• Ability to understand and communicate safety procedures.
  
• Ability to resolve conflicts.
  
• Ability to read, understand, and follow maps and mapping directions.
  

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus three (3) years of driving experience with a Commercial Driver License.

Licenses and Certifications Required:

• Current Class B Commercial Driver License OR Current Class A Commercial Driver License as required by position.
  
• As required for Position: Licensed for endorsements within 120 days of employment.
  
• To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy.
  

Preferred Qualifications:

• Experience with warehouse operations and logistics and operating heavy equipment, such as a box truck and forklift.
  
• Experience leading a team.
  
• Experience with Microsoft Office and logistics/inventory software.
  
• Experience working with vulnerable or underserved populations.
  
• Ability to fluently communicate in English and Spanish
  

Notes to Candidate:

Austin Resource Recovery (ARR) is a department of the City of Austin with over 530 employees. We provide essential services that protect people and our planet. We collect recycling, composting, trash, large brush, bulk items, household hazardous waste and dead animals. We also sweep the streets, offer Austin and Travis County residents a service to recycle and safely dispose of household hazardous waste and provide community outreach and education. ARR is driving the global transformation of traditional waste management to sustainable resource recovery. Learn more at AustinRecycles.com .

Position Overview:

This position works at a reuse warehouse that focuses mainly on furniture. The goal is to give furniture to people who are moving out of homelessness. This employee will lead a small team that receives, sorts, stores, tracks, and distributes donated furniture and other items such as electronics and appliances. They will use a digital database to track furniture and view customer appointments. They will also help set up, clean, and organize the warehouse, work with vendors, and provide customer service to case workers and their clients, as well as furniture donors. This person will train new staff and provide additional training when needed. The job requires lifting items up to 50 pounds, standing for long periods, and working in a busy warehouse and sometimes outdoors in different weather conditions. If this sounds like you, apply to join our team!

Location:

9201 Metric Blvd, Austin, TX 78758

Days/Hours:

Tuesday - Saturday; 8:00 a.m. - 4:30 p.m.

• Employee may be required to work holidays, after hours, weekends, seasonal shift changes and/or other areas due to business needs.

Salary Range:

$27.77 - $33.95 per hour

Your detailed and complete employment application will be used to evaluate your qualifications and determine your salary if you are selected for this position.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position, shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see LinkedIn Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

When completing the City of Austin employment application: A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider.

If you are applying for a driving position that requires a Commercial Driver License (CDL), please list ALL CDL employers on your application. This information is used to determine your salary for CDL jobs.

Resume/Cover Letter: Please upload your resume and cover letter along with your completed application. Your application should reflect your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application.

The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”)

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Criminal Background Investigation: This position does require a Criminal Background Investigation.

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

Physical Requirements: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. Tasks may involve:

• moving, lifting, carrying, pushing, or pulling items weighing up to 50 pounds , with or without reasonable accommodation.
• navigating warehouse aisles, storage areas, and loading zones , which may include occasional use of step stools or short ladders
• bending, reaching, stooping, or performing repetitive motions related to sorting and handling furniture and household items, with or without reasonable accommodation.
• working in a warehouse environment that may include fluctuating temperatures, noise, and frequent movement of equipment and large items.
• remaining in a stationary position or moving about the warehouse for extended periods, with or without reasonable accommodation
• working both indoors and outdoors and in varying weather conditions
• using computers or tablets to access and update digital inventory
• communicating effectively with team members, donors, caseworkers, and clients

All necessary training and Personnel Protective Equipment is provided by the employer.

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Driving Requirement:
This position must travel between various locations as part of the regular job duties and the individual may be required to drive a City vehicle.

This position requires a Current Commercial Driver License, Minimum Class B License and must obtain a Class A Commercial Driver’s License and/or required endorsements within 120 days of employment. City of Austin employees that promote or transfer into driving required positions cannot have more than eight City Driver Points (CDP) within a period of thirty-six (36) months and must meet the City of Austin’s Driver Record Evaluation (DRE) requisite .

References and Employment Verification: If selected you will be required to provide three professional references, with one being your current or most recent supervisor.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Essential/Critical Employee Designation: Some positions are designated as critical or essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

This position is considered an essential position , which means it is expected that an employee comes to work during any City Closure or emergency to include bad weather and any other unexpected events or shutdowns.

Benefits: Working with the City of Austin at Austin Resource Recovery (ARR) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Learn more about City of Austin Benefits .

This position is eligible for the Public Service Loan Forgiveness (PSLF) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.

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JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-06-15

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• City of Austin

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