MEDICAL CASE WORKER I

LOS ANGELES COUNTY
Los Angeles, California United States  View Map
Posted: Jun 04, 2026
  • Salary: $56,851.68 - $61,675.68 Annually USD Annually
  • Salary Top:61675
  • Full Time
  • Legal Services
  • Public Health
  • Job Description

    Position/Program Information

    The application filing period will begin on June 02, 2026, at 10:00 a.m. (PT) - Continuous

    EXAM NUMBER

    Y9001S

    TYPE OF RECRUITMENT

    We welcome applications from everyone!

    We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

    NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION.

    ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:

    Our department is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion.

    For additional information regarding DHS please visit www.dhs.lacounty.gov .
    Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a meaningful role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

    MISSION:
    To advance the health of our patients and our communities by providing extraordinary care.

    Essential Job Functions

    Receives training and participates as a member of the health care and mental health treatment team in interviewing patients/clients, family members and friends to acquire information about home environment, family relationships, and personality traits that may have a bearing on the patient's/client's illness, treatment and recovery.

    Assists the patient and family members with environmental difficulties.
    Keeps informed of community, mental health, and welfare resources and the variety of programs offered by each.

    Participates in medical ward rounds, out patient care clinics, and mental health care team conferences, and shares social information and evaluations with other health care disciplines to develop the most effective treatment plan for the patient.
    Participates in placing patients with medical and/or psychiatric needs, including mental or emotional disorders, in board and care homes, skill nursing facilities, intermediate care homes, residential facilities, VA hospitals, and rehabilitation facilities based upon recommendations from Psychiatric and Medical Staff, and personal interviews with patient and/or their families.
    Assists in the initial interview of new patients/clients at mental health clinics, learns to identify nature of problem and to make referrals to psychiatric team or outside clinics or community agencies.

    Requirements

    REQUIREMENTS TO QUALIFY:

    A Bachelor's degree from an accredited college or university in Sociology, Social Work, Psychology or a related field.

    DESIRABLE QUALIFICATIONS:

    Additional credit will be awarded to applicants who possess the following:

    • Medical case work experience** in a patient care environment. ***

    • A master's degree from an accredited university in Sociology, Social Work, Psychology or a related field.


    LICENSE:
    A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

    PHYSICAL CLASS 2:

    Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

    SPECIAL REQUIREMENT INFORMATION:

    To receive credit for your education, include a legible copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of filing your application to the exam analyst Teresa Ruocco, at Truocco@dhs.lacounty.gov . The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf

    We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

    ** Medical case worker experience is defined as providing services which include interviewing, counseling, and assisting patients with social problems which may have a bearing on the patient’s illness, treatment, and recovery.

    *** Patient care environments include hospitals, clinics, rehabilitation facilities, residential facilities, or health care facilities.

    We do not accept password protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

    Additional Information

    EXAMINATION CONTENT:
    This examination will consist of an evaluation of education, experience, and desirable qualifications, and a supplemental questionnaire based upon your application information, weighted 100%

    Applicants must receive a passing score of 70% or higher on the assessment to be placed on the eligible register.

    ELIGIBILITY AND VACANCY INFORMATION:

    Applicants who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the Department of Health Services as they occur.

    Note: We may use an alternative banding method in line with Civil Service Rule 11.01(D).
    AVAILABLE SHIFTS:
    Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

    NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.
    APPLICATION AND FILING INFORMATION:
    We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.
    Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

    We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.

    We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
    • info@governmentjobs.com
    • truocco@dhs.lacounty.gov

    SOCIAL SECURITY NUMBER:
    Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

    COMPUTER AND INTERNET ACCESS
    For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .
    NO SHARING USER ID AND PASSWORD:
    All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

    Department Contact Name: Teresa Ruocco, Exam Analyst
    Department Contact Phone: (213) 288-7000

    Department Contact Email: truocco@dhs.lacounty.gov

    California Relay Services Phone: (800) 735-2922

    Teletype Phone: (800) 899-4099

    For detailed information, please click here
  • ABOUT THE COMPANY

    • Los Angeles County
    • Los Angeles County

    Start Your Career with Los Angeles County

    With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation. 

    With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

    As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.

    A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.

    A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.

    The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless.

    Flexible Work Schedules

    Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.

    Your Choice of Locations

    From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home.

    Job Security

    The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success.

    Career Development

    The County encourages all employees to take advantage of the many training and development opportunities available.

    Outstanding Benefits

    The County offers its employees one of the strongest public-sector benefits packages in the nation.

    Diversity

    Integrity and respect lie at the heart of our Equity Policy and reflect our Mission, Vision, and Values.

     

       

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.